As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

We Consult Search Through CriteriaClosed   Amelia   Updated April 12, 2023 at 12:40pm   5 Most recent comment from Marko Davidović:Hello,Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on ... Michael Veldkamp DienstleistungenClosed   Amelia   Updated April 11, 2023 at 8:36am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.The working hours of the service depend on the working hours of the employee. If you want, for example, that specific service to be available only at a ... Alexandre Lamy Customize name of categoriesClosed Pre-purchase questions for Amelia   Updated April 11, 2023 at 8:03am   2 Most recent comment from Marko Davidović:Hello Alexandre, Thank you for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.� ... Mohammad RefundClosed   Amelia   Updated April 11, 2023 at 7:58am   2 Most recent comment from Marko Davidović:Hello Mohammad, Thank you for reaching out to us.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to subm ... Stijn can;t add customers manuallyClosed   Amelia   Updated April 11, 2023 at 7:32am   11 Most recent comment from Marko Davidović:Hello Stijn,We have forwarded your ticket to our level 2 agents again and as soon as we get some feedback from them we will contact you. Bill Fleak Calendar SettingsClosed   Amelia   Updated April 11, 2023 at 6:22am   2 Most recent comment from Marko Davidović:Hello Bill, Thank you for reaching out to us.Amelia inherits this from WordPress. So you need to set this up in your WordPress settings. If you have any more questions please open a new separate tick ... Roland CSS ErrorClosed   Amelia   Updated April 11, 2023 at 6:21am   4 Most recent comment from Marko Davidović:Hello Roland, You are most welcome, and we are glad if we were able to help you. As for suggestions we thank you for that and every vote counts. If you have any more questions please open another ti ... Promsy Célia Gift cardClosed   Amelia   Updated April 11, 2023 at 5:23am   2 Most recent comment from Marko Davidović:Hello Célia, Thank you for reaching out to us. Unfortunately, no, otherwise we would be happy to recommend it. We don't have gift vouchers but we have an option for creating discount codes. Thes ... aberdane troubleClosed   Amelia   Updated April 11, 2023 at 5:22am   6 Most recent comment from Marko Davidović:Hello aberdane, That is fantastic news, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There ar ... Olivier Degandt BUG EVENTClosed   Amelia   Updated April 25, 2023 at 7:17am   10 Most recent comment from Marko Davidović:Hello Olivier,We just got the feedback from our colleagues and they have told us that the solution was to click save on customize (since a new label was not saved), not to change any of the code, so i ... Authorized User Stacked Clustered Chart for subtotalsClosed   wpDataTables   Updated April 10, 2023 at 6:29pm   2 Most recent comment from Miloš Jovanović:Hi, Authorized.Thanks for reaching out to us.I am sorry to disappoint you, but something like your model is not possible to be achieved with our current charts capabilities.It is a very good idea for ... Sushil Kedia Appsumo Deal terms not being fulfilledClosed   wpDataTables   Updated April 10, 2023 at 6:21pm   2 Most recent comment from Miloš Jovanović:Hi, Sushil.All the AppSumo deals we had,  none of them include any add-ons,it is just the licence for our main plugin, wpDataTables, and it has multiple tiers, depending on how many AppSumo codes yo ... James Exton Editing tabClosed   wpDataTables   Updated April 10, 2023 at 5:23pm   2 Most recent comment from Miloš Jovanović:Hi, James.Can you tell me what type of Table are you working with for this use-case?You can see more details explained on this documentation, about how to make Editable Tables.As pointed out there, t ... Elias Vilela Junior Erro após atulaização da v. 6.0 para v.6.2.1a v6Closed   Amelia   Updated April 10, 2023 at 1:36pm   7 Most recent comment from Uroš Jovanović:Hello Elias,Thank you for the update on this.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... Mirko Using external EmailClosed   Amelia   Updated April 10, 2023 at 1:07pm   6 Most recent comment from Uroš Jovanović:Hello Mirko,Glad to hear that.Please let me know if you have any other questions.