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Public Tickets

Mee Graph rendering - Google Annotated TimelineClosed   wpDataTables   Updated January 9, 2023 at 4:15pm   2 Most recent comment from Miloš Jovanović:Hi, Mee  Sorry for replying late to this one. As you know, every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can c ... Luca Error on report pageClosed   wpDataTables   Updated January 9, 2023 at 2:28pm   36 Most recent comment from Miloš Jovanović:Hi everyone.Thank you so much for all your patience and cooperation.Especially of course, thank you Gerard for sharing the solution with us.I am passing absolutely all the details that we gathered h ... Abbie Taylor Can't add ServiceClosed   Amelia   Updated January 9, 2023 at 1:55pm   2 Most recent comment from Marko Davidović:Hello Abbie, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... chamara Register user from frontend as a amelia customer roleClosed   Amelia   Updated January 9, 2023 at 1:32pm   2 Most recent comment from Uroš Jovanović:Hello Chamara,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3201882For future reference, please don't open ... John Setting time by quarter hourClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 1:28pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.For that purpose, you need to set the "Default Time Slot Step" value to 15 minutes on the Amelia/Settings/General page.Please let me know if that works for ... Zach Brunner Simple Tables BugClosed   wpDataTables   Updated January 9, 2023 at 1:04pm   7 Most recent comment from Miloš Jovanović:Hi, Zach Sorry that i'm replying so late. I am delighted to hear that this has been resolved.  Thank you for letting us know.  Our devs will do their best to add a permanent fix in the next U ... Felix Rios Employee seeing other employee customersClosed   Amelia   Updated January 9, 2023 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Felix,Glad to hear that you managed to solve this issue.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Trevor Leach discountClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 12:06pm   2 Most recent comment from Uroš Jovanović:Hello Trevor,Thank you for reaching out to us.We currently have a discount and unfortunately, we cannot provide you the same discount as on Black Friday it has expired. You can check the prices on th ... Carlos Camarena Whats app number un link with AmeliaClosed   Amelia   Updated January 9, 2023 at 12:00pm   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you have linked it to Amelia you need to set up a new number for your business. Fir ... Oliver Martin Amelia SMS/White-labelClosed   Amelia   Updated January 9, 2023 at 11:59am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.We thank you for your suggestions, we will forward it to the appropriate sector.If you have any more suggestions I'll kindly ask you to add it as a ... Mohamed Kassem WhatsApp templates are rejected without convincing reasonsClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 11:56am   4 Most recent comment from Marko Davidović:Hello Mohamed,We are glad to hear that this has been resolved. As for replying unfortunately this is not possible. You can set up a new number for replies that you can include in your notifications an ... Anastasia Booking spot durationClosed   Amelia   Updated January 9, 2023 at 11:37am   4 Most recent comment from Uroš Jovanović:Hello Anastasia,Glad to be able to assist you.There is no such option, as you would need to crate a new appointment for the new duration to be applied.Please let me know if you have any other questio ... Carson Cloud Employee that works at multiple locationsClosed   Amelia   Updated January 9, 2023 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Carson,Thank you for reaching out to us.This is available on the "Work hours" tab where you can select multiple locations for an employee.Hope this helps you.Please let me know if you have an ... Naazim Wp Amelia Time settingsClosed   Amelia   Updated January 9, 2023 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Naazim,Thank you for reaching out to us.At the moment, there is an option to set the working hours for the specific service on the Employees Work hours tab.Hope this helps you.Please let me kno ... Moe Presales questionClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 11:03am   4 Most recent comment from Marko Davidović:Hello Moe,Yes and no. We have option bring someone with you and you can multiply the payment automatically if you wish but you can not extend the appointment time. But we think that you can achieve th ...