As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Malik Custom formClosed   Amelia   Updated April 7, 2023 at 8:57am   2 Most recent comment from Marko Davidović:Hello Malik, Thank you for reaching out to us. Not everything can be changed but those that can you can change with Poedit. So please try this with Poedit.1. Download the Amelia plugin from CodeCany ... mahmoud TimeClosed   Amelia   Updated April 7, 2023 at 7:53am   2 Most recent comment from Marko Davidović:Hello mahmoud, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3340632/ For futu ... Alexander Stern Edit customersClosed   Amelia   Updated April 6, 2023 at 3:41pm   4 Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... [email protected] Notification (Short code)Closed   Amelia   Updated April 6, 2023 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Julien Kohnhauser Activate Pro FeaturesClosed   Amelia   Updated April 6, 2023 at 1:43pm   10 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for the update on this and apologies for the inconvenience.Can you please test it out now and let me know if it works or not?Looking forward to your reply. Cheza Booking form calendarClosed   Amelia   Updated April 6, 2023 at 12:29pm   7 Most recent comment from Uroš Jovanović:Hello Cheza,Thank you for the update on this.Can you please update the plugin to the latest version (6.2.2), test it out, and let me know if it works or not? Looking forward to your reply. Roger Murillo Contact FormClosed   Amelia   Updated April 6, 2023 at 12:17pm   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.For that purpose, you can create custom fields on the Amelia/Custom fields page and assign them to the needed service.Please let me know if you have any o ... Chris Version Changes DetailsClosed   Powerful Filters for wpDataTables   Updated April 6, 2023 at 12:15pm   2 Most recent comment from Miloš Jovanović:Hi, Chris.You can always check our ChangeLog page here;and toggle between the main plugin and add-ons on these tabs above to check the Patch Notes for each update.Additionally, you will be able to see ... Douglas Milligan filtering and front-end editingClosed   wpDataTables   Updated April 6, 2023 at 12:03pm   4 Most recent comment from Miloš Jovanović:Hi, Douglas.No problem, we will close this one and going to proceed on the other ticket.Thank you. John Williamson Endless loading issueClosed   wpDataTables   Updated April 6, 2023 at 11:44am   6 Most recent comment from Miloš Jovanović:Hi, John.I am delighted to hear that this has been resolved. Thank you for letting us know. Yes, it seems odd - maybe it was a strange caching issue that cleared itself on your site at some point.We ... Matthew Hellier Reminder emails still sent if event cancelledClosed   Amelia   Updated April 6, 2023 at 11:38am   2 Most recent comment from Marko Davidović:Hello Matthew, Thank you for reaching out to us.Scheduled messages are sent only if there's an existing Event the message is related to and if the Event is in the Approved status. So, in short - ... heidi AppointmentsClosed Pre-purchase questions for Amelia   Updated April 6, 2023 at 11:33am   2 Most recent comment from Marko Davidović:Hello heidi, Thank you for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. We ... Spiros Amelia Buffer TimeClosed   Amelia   Updated April 6, 2023 at 11:27am   2 Most recent comment from Marko Davidović:Hello again Spiros,Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are ... Spiros Amelia Extras LabelClosed   Amelia   Updated April 6, 2023 at 11:24am   2 Most recent comment from Marko Davidović:Hello again Spiros, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But maybe you can achieve this if you set this service with a separate booking fo ... Spiros Payment method for specific servicesClosed   Amelia   Updated April 6, 2023 at 11:21am   2 Most recent comment from Marko Davidović:Hello Spiros, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This works for all services in the same way and unfortunately, you can not set this up ...