As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Eric Events - Pricing - optionsClosed   Amelia   Updated April 10, 2023 at 5:31am   6 Most recent comment from Marko Davidović:Hello Eric, You are most welcome, and we are glad that we were able to help you.  Unfortunately, currently, this feature is not built-in in Amelia. But we plan to implement the invoice option this ye ... Andy Coupons having to be added to future eventsClosed   Amelia   Updated April 10, 2023 at 5:31am   2 Most recent comment from Marko Davidović:Hello Andy, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. When you create a new event you need to go to finance/coupons and add this event to this ... Angeline Booking Catalog sizeClosed   Amelia   Updated April 10, 2023 at 5:31am   2 Most recent comment from Marko Davidović:Hello Angeline, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. This is how the booking form is designed at this time. I'll kindly ask you to a ... abdulrahman Some issueClosed   Amelia   Updated April 10, 2023 at 5:29am   13 Most recent comment from Marko Davidović:Hello abdulrahman, You are most welcome, and we are glad that we were able to help you. As soon as your other ticket pops up me or one of my colleagues will respond to it. We wish you all the best. Ha ... EDUARDO MOGROVEJO I paid, nobody send my link and look they dont careClosed Pre-purchase questions for Amelia   Updated April 10, 2023 at 5:27am   5 Most recent comment from Marko Davidović:Hello EDUARDO, We do care but Amelia is sold via our reseller Paddle and for this type of issue we can not do anything until they contact us. My colleague has done everything that was in his power and ... Martin Kotůlek Custom fields in Customer panelClosed   Amelia   Updated April 10, 2023 at 5:22am   2 Most recent comment from Marko Davidović:Hello Martin, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://featu ... Moustafa Omar Outlook calendarClosed   Amelia   Updated April 10, 2023 at 5:21am   2 Most recent comment from Marko Davidović:Hello Moustafa, Thank you for reaching out to us. Yes, of course. You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Setting ... Sabrina Set Up SupportClosed   Amelia   Updated April 10, 2023 at 5:20am   2 Most recent comment from Marko Davidović:Hello Sabrina, Thank you for reaching out to us. When you have several questions or issues, please open a new ticket, and we will help you there.  In that way, issues and questions which are related ... Jon SMS ConditionsClosed   Amelia   Updated April 10, 2023 at 5:19am   2 Most recent comment from Marko Davidović:Hello Jon, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. There is no conditional logic for choosing SMS or mail. If you enable both then both wi ... Douglas Milligan pass var 1-9 from page 1 to page 3Closed   wpDataTables   Updated April 7, 2023 at 7:36pm   9 Most recent comment from Miloš Jovanović:Hi, Douglas.We will close the ticket,but of course, please don't hesitate to open new tickets if any new question comes up, we will do our best to advise.Thank you. Douglas Milligan filtering and editable columnClosed   wpDataTables   Updated April 7, 2023 at 7:35pm   6 Most recent comment from Miloš Jovanović:Hi, Douglas.No problem, we will close this one.Please don't hesitate to open new tickets for anything else that might come up.Thank you. Jay Creating a column for Users to view their submission status (Lite Version)Closed Pre-purchase questions for wpDataTables   Updated April 7, 2023 at 5:53pm   4 Most recent comment from Miloš Jovanović:Hi, Jay. I am sorry, but i am still struggling to understand this use-case for the Status field fully. I see on the first screenshot that there is this Status Field, and that you would like it to ha ... Jay Users to see their own submissions and not others (Using Lite Version)Closed Pre-purchase questions for wpDataTables   Updated April 7, 2023 at 5:43pm   11 Most recent comment from Miloš Jovanović:Hi, Jay. No problem, i am happy to advise. Yes, to be honest, for some specific Form Plugins i also had issues to correctly get the auto-populate user ID field, but that was an issue from the Form it ... Fietsmaatjes %CURRENT_USER_ID% in column with foreign keyClosed   wpDataTables   Updated April 7, 2023 at 5:27pm   2 Most recent comment from Miloš Jovanović:Hi, Fietsmaatjes.I am sorry to disappoint you, but with our current plugin capabilities, it is not possible to achieve that with a Foreign Key Column.As you said, when we use a foreign key Column - ... Jay Creating a column for Users to download a tailored file (Lite Version)Closed Pre-purchase questions for wpDataTables   Updated April 7, 2023 at 4:37pm   5 Most recent comment from Miloš Jovanović:Hi, Jay. I think i did not fully understand what you described in the previous response. Could you elaborate a bit more what would be the desired behaviour/result for linking the column cells for ea ...