Public Tickets
Elizabeth
email notificationsClosed
Amelia
Updated March 28, 2023 at 7:21am
2
Most recent comment from Marko Davidović:Hello Elizabeth,
Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their ...
Eline Jousseaume
ADD FEATURE REQUESTClosed
Amelia
Updated March 28, 2023 at 5:47am
2
Most recent comment from Marko Davidović:Hello Eline,
Thank you for reaching out to us.I'm afraid that we didn't quite get what you want to achieve exactly, but we will try to help as best as we can. In settings/integration, you h ...
Mike Leary
Cannot Add or Edit for All ColumnsClosed
wpDataTables
Updated March 27, 2023 at 5:03pm
3
Most recent comment from Miloš Jovanović:Hi, Mike.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...
Brian Duffy
Purchased Premium did not get access to PluginClosed
Pre-purchase questions for wpDataTables
Updated March 27, 2023 at 4:52pm
2
Most recent comment from Miloš Jovanović:Hi, Brian Duffy.
We sincerely apologise for the waiting time.
We don't work on weekends, so the earliest response will be at Monday if you open tickets during the weekend.I can see that this is ...
Alexander
dialog when adding customerClosed
Amelia
Updated March 27, 2023 at 4:16pm
2
Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ...
Kristian Schumacher
DatepickerClosed
Amelia
Updated March 27, 2023 at 2:07pm
8
Most recent comment from Uroš Jovanović:Hello Kristian,At the moment, the employee will have to be chosen automatically or manually by the customer for the booking to be made.In regards to the end time of the booking slot, please check the ...
Dani
Calendar in United States not workingClosed
Amelia
Updated March 27, 2023 at 1:25pm
15
Most recent comment from Uroš Jovanović:Hello Dani,Can you please provide me with the staging website so I can make changes without messing up your live website?Looking forward to your reply.
Alexander
Two employees for one serviceClosed
Amelia
Updated March 27, 2023 at 12:49pm
2
Most recent comment from Marko Davidović:Hello Alexander,
Thank you for reaching out to us.However, it can be fixed with a workaround: if you connect both Employees to the same Google Calendar, then in case there's a booking for let ...
isabel
ADDING TERMS AND CONDITIONSClosed
Amelia
Updated March 27, 2023 at 12:19pm
6
Most recent comment from Uroš Jovanović:Hello Isabel, Please use the following CSS and let me know if it works or not:
.amelia-v2-booking #amelia-container .am-fs__info-form .el-form-item__label a { color: brown !important;}Looking fo ...
Thomas Galm
are linked tables updatable?Closed
Pre-purchase questions for wpDataTables
Updated March 27, 2023 at 11:56am
12
Most recent comment from Miloš Jovanović:Hi, Preston.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ...
Armand
Configuration / Setting / SupportClosed
Amelia
Updated March 27, 2023 at 11:55am
8
Most recent comment from Uroš Jovanović:Hello Armand,My apologies for the additional questions, can you please elaborate on what you are referring to and I will assist you with this?I am looking forward to your reply.
Luke Bilton
Buddypress integrationClosed
Pre-purchase questions for Amelia
Updated March 27, 2023 at 11:51am
2
Most recent comment from Uroš Jovanović:Hello Luke,Thank you for reaching out to us.Can you please provide me with the link to the video that you are referring to?Looking forward to your reply.
Nelson
Google meet connection issuesClosed
Amelia
Updated March 27, 2023 at 11:50am
9
Most recent comment from Marko Davidović:Hello Nelson,We are glad to hear that everything is fine.If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best ...
Rodrigo Contreras
One employee multiple locationsClosed
Amelia
Updated March 27, 2023 at 11:42am
5
Most recent comment from Marko Davidović:Hello Rodrigo,We are glad if we were able to help you, and we will respond to your other tickets as soon as they pop-up.We wish you all the best.
Have a nice day.
Alexander
Delete appointment permissionClosed
Amelia
Updated March 27, 2023 at 11:17am
5
Most recent comment from Marko Davidović:Hello Alexander,Not at all it is not about that we measure it in a different way but thanks for understanding. In general, our policy is to have one issue or question per ticket because of the reaso ...