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Public Tickets

Christoph Hillen Skip step in formClosed   Amelia   Updated January 10, 2023 at 12:14pm   4 Most recent comment from Marko Davidović:Hello Christoph,We are sorry to hear that. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a ... Kylan Veibell 503 error when trying to save event calendar customizationClosed   Amelia   Updated January 10, 2023 at 12:10pm   4 Most recent comment from Marko Davidović:Hello Kylan, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Edwin van Halem Location only bookable once for time periodClosed   Amelia   Updated January 10, 2023 at 12:07pm   11 Most recent comment from Marko Davidović:Hello Edwin,We do not have an eta at this time since we are working on this and some similar issues. But we will do our best to be as soon as possible. We wish you all the best. Have a nice day.  Travis Rosene Elementor crashed when Amelia is activatedClosed   Amelia   Updated January 10, 2023 at 12:06pm   4 Most recent comment from Marko Davidović:Hello Travis,We had user that had a lot of data and they needed to increase it to 2GB because of that. Since you have a lot of recurring events you might need to increase it some more. But to be sure ... Bryan Printing the calendarClosed Pre-purchase questions for Amelia   Updated January 10, 2023 at 12:01pm   2 Most recent comment from Uroš Jovanović:Hello Bryan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Davide Polimeni ShortcodeClosed   Amelia   Updated January 10, 2023 at 11:59am   3 Most recent comment from Marko Davidović:Hello Davide, Thank you for reaching out to us.We have some sort of conflict with it. There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can ... Vince parser error uploading a tableClosed   wpDataTables   Updated January 10, 2023 at 12:06pm   6 Most recent comment from Miloš Jovanović:Hi, VinceI just tested this on my localhost.It did not work as XML import to my PhPMyAdmin, but if i save this as CSV then it imports it in the database directly without errors.I use Libre Office C ... Cédric Becker Help about Multiple appointment in same timeClosed   Amelia   Updated January 10, 2023 at 11:25am   4 Most recent comment from Marko Davidović:Hello Cédric, You are most welcome, and we are glad that we were able to help you. As soon as your ticket popup me or one of my colleagues will respond to it. If you have any more questions please ... Tarjani Amelia Plugin not allowing bookingsClosed   Amelia   Updated January 10, 2023 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Tarjani,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Ca ... Abigail Semple Skipper Amelia not loading and critical error on siteClosed   Amelia   Updated January 10, 2023 at 11:15am   2 Most recent comment from Marko Davidović:Hello Abigail, Thank you for reaching out to us.We can see the Amelia on your site and it is workingCan you please confirm to us that the issue has been resolved?Looking forward to your reply.  Griet Bosselaers 2 questions about the step-by-step booking formClosed   Amelia   Updated January 10, 2023 at 11:05am   6 Most recent comment from Uroš Jovanović:Hello Griet,Glad to be able to assist you.Please let me know if you have any other questions. Roland ImprovementClosed   Amelia   Updated January 10, 2023 at 10:38am   4 Most recent comment from Uroš Jovanović:Hello Roland,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... jennifer specht upgradeClosed   Amelia   Updated January 10, 2023 at 10:28am   2 Most recent comment from Uroš Jovanović:Hello Jennifer,Thank you for reaching out to us.The discount does not apply to upgrades, thus you will have to refund a current license and purchase a new one.Please let me know if that is fine with y ... Hector Adding custom field values in client and employee emailsClosed   Amelia   Updated January 10, 2023 at 9:14am   3 Most recent comment from Uroš Jovanović:Hello Hector,Glad to hear that this has been resolved.Please let me know uf you have any other questions. Hector Marking appointments as pending when choosing offline paymentClosed   Amelia   Updated January 10, 2023 at 9:09am   3 Most recent comment from Uroš Jovanović:Hello Hector,Glad to hear that you resolved this.Please let me know if you have any other questions.