Public Tickets
Anthony
Service DescriptionClosed
Amelia
Updated January 9, 2023 at 10:59am
2
Most recent comment from Uroš Jovanović:Hello Anthony,Thank you for reaching out to us.Please note that the service description is only displayed in the amelia catalog booking forms.Are you using one of those forms?Looking forward to your r ...
skiacademy
infinite icon load servicesClosed
Amelia
Updated January 9, 2023 at 10:56am
2
Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ...
Jennifer specht
Wrong times on scheduling pageClosed
Amelia
Updated January 9, 2023 at 10:54am
2
Most recent comment from Marko Davidović:Hello Jennifer,
Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ...
Michelle Salacan
Email HelpClosed
Amelia
Updated January 9, 2023 at 10:33am
2
Most recent comment from Uroš Jovanović:Hello Michelle,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their ...
lynob web
css for the new update cataglog 2.0Closed
Amelia
Updated January 9, 2023 at 9:37am
11
Most recent comment from Uroš Jovanović:Hello,Unfortunately, that is not possible as that would break the viewport and cause display issues.Please let me know if you have any other questions.
Jake Clifford
Events not savingClosed
Amelia
Updated January 9, 2023 at 9:22am
9
Most recent comment from Uroš Jovanović:Hello Jake,Glad to be able to assist you.Please let me know if you have any other questions.
Giam
Unable to add the following customer for group class from the back-endClosed
Amelia
Updated January 9, 2023 at 9:21am
10
Most recent comment from Marko Davidović:Hello Giam,You are most welcome. We wish you all the best.
Bobby Fong
Google Calendar SyncClosed
Amelia
Updated January 9, 2023 at 9:20am
3
Most recent comment from Uroš Jovanović:Hello Bobby,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.
Michael
hoursClosed
Amelia
Updated January 9, 2023 at 8:55am
2
Most recent comment from Marko Davidović:Hello Michael,
Thank you for reaching out to us.We do not know how your business work and how did you set up Amelia. We can try to help and we can suggest that you add a custom duration for service. Y ...
Michael
Pre-purchase questionsClosed
Pre-purchase questions for Amelia
Updated January 9, 2023 at 8:45am
2
Most recent comment from Marko Davidović:Hello Michael,
Thank you for your interest in our product.1) If we have a login function for our customers on the site can we use their account details to auto-populate some of the form fields? - Yes, ...
Domenic
Google Calendar not workingClosed
Amelia
Updated January 9, 2023 at 8:39am
2
Most recent comment from Marko Davidović:Hello Domenic,
Thank you for reaching out to us.When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably alr ...
Robert
Multiple bookingClosed
Amelia
Updated January 9, 2023 at 8:32am
4
Most recent comment from Marko Davidović:Hello Robert,Unfortunately, currently, this feature is not built-in in Amelia. The plugin cannot be used for multi-day bookings still. But you have a pro lienses and you can create a package that will ...
Nicholas Simon
is the Employee field a required field?Closed
Pre-purchase questions for Amelia
Updated January 9, 2023 at 8:19am
3
Most recent comment from Marko Davidović:Hello Nicholas,
Thank you for your interest in our product.We are glad to hear that. Just in case we will mention that you can turn of the employee choice in customize section.We wish you all the best ...
Thomas Bunte
Load Google Fonts localClosed
Amelia
Updated January 9, 2023 at 8:07am
3
Most recent comment from Marko Davidović:Hello Thomas,
Thank you for reaching out to us.We are delighted to hear that everything is fine now, and I will forward your suggestion about the documentation to the right sector.If you have any more ...
Vincit-Lee
Appointments not linked to EmployeesClosed
Amelia
Updated January 9, 2023 at 8:03am
2
Most recent comment from Marko Davidović:Hello Vincit-Lee,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Services in Amelia can not function without employees. Service working hours depend ...