Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Emily Cannot scroll up or downClosed   Amelia   Updated March 23, 2023 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for providing me with the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have ... Irene Giuriato Issue with time update after switching from daylight saving to standard timeClosed   Amelia   Updated March 23, 2023 at 2:09pm   2 Most recent comment from Aleksandar Vuković:Hello Irene.Thank you for reaching out to us.If you see incorrect times in the appointments booked after Daylight Savings Time starts, the time zone of your WordPress site needs to be adjusted. Pl ... Acceleralia Customer Login with password - Send link directly after appointmentClosed   Amelia   Updated March 23, 2023 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello Acceleralia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Piotr Is it possible to sort by hidden columns?Closed Pre-purchase questions for wpDataTables   Updated March 23, 2023 at 1:48pm   2 Most recent comment from Miloš Jovanović:Hi, Piotr.I can see what you mean, thank you for elaborating about the use-case,it made it clear for us to understand what you need.I am truly sorry to disappoint you, but at this time, with the ... Piotr Sort hidden columnsClosed Pre-purchase questions for wpDataTables   Updated March 23, 2023 at 1:42pm   2 Most recent comment from Miloš Jovanović:Hi, Piotr.First i apologise for a late reply - will do my best to respond much quicker going forward.I see that you opened a new ticket with the same question, but you expanded/elaborated more there, ... Anne Rename tagClosed   Amelia   Updated March 23, 2023 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello Anne.At the moment, it's not possible to rename the tags, but you can remove the selected tags and add new ones.We will work on the tags in the future, as we plan to redesign the Events bot ... Kerstin Roosen amelia and product of woocommerceClosed   Amelia   Updated March 23, 2023 at 1:07pm   4 Most recent comment from Uroš Jovanović:Hello Kerstin,Looking forward to your reply. Berthod Billy Custom fieldsClosed   Amelia   Updated March 23, 2023 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. We will be working on that in the future, so the fields are d ... Claudio Pizzini InfoClosed Pre-purchase questions for Amelia   Updated March 23, 2023 at 1:00pm   2 Most recent comment from Marko Davidović:Hello Claudio, Thank you for your interest in our product.Yes, if you set the capacity of that service is 1 and Samantha is booked from 14 to 15 no other customer will be able to book in that time slo ... Mikki Storey hyperlink to an eventClosed   Amelia   Updated March 23, 2023 at 12:06pm   4 Most recent comment from Marko Davidović:Hello Mikki,Unfortunately, we do not have an eta. Hopefully, it will be implemented this year but we can not make any promises at this time.We wish you all the best. Have a nice day.  Robert Kotula US ZIP CodeClosed   Amelia   Updated March 23, 2023 at 11:01am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.We are glad to hear that.If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish y ... Hafsa Customers not receiving forgot password EmailClosed   Amelia   Updated March 23, 2023 at 10:30am   6 Most recent comment from Uroš Jovanović:Hello Hafsa,The placeholder for the customer panel link was not set up properly on the email template. Please let me know if you have any other questions. Andreas Jantke is it possible to blacklist customers?Closed   Amelia   Updated March 23, 2023 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Corinne Fretwell Zoom OAuth IntegrationClosed   Amelia   Updated March 23, 2023 at 10:24am   2 Most recent comment from Uroš Jovanović:Hello Corinne,Thank you for reaching out to us.At the moment, I would suggest that you leave it as it is as our developers are preparing the upcoming changes to the Zoom configuration.Please let me k ... Ron Event Ticket redemption on-siteClosed Pre-purchase questions for Amelia   Updated March 23, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello Ron, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to add this option in the future. There is a possibility that this w ...