As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Kelvin Uceta compare/calculate columns totals of different tablesClosed   wpDataTables   Updated April 5, 2023 at 5:34pm   2 Most recent comment from Miloš Jovanović:Hi, Kelvin.Thanks for reaching out to us.Apology for a delayed response time.-We are truly sorry to disappoint you, but it is not possible to use a calculation function from one table, and to pass it ... Rochelle test Victor hide columns from csv downloadClosed   wpDataTables   Updated April 5, 2023 at 5:08pm   4 Most recent comment from Miloš Jovanović:Hi, Rochelle.No problem, i am happy to advise.Please don't hesitate to open new tickets for any other questions, we will do our best to help as much as possible.Thank you. Lucas Cardoso Charts failingClosed   wpDataTables   Updated April 5, 2023 at 3:52pm   2 Most recent comment from Miloš Jovanović:Hi, Lucas. I have another user who reported the same issue... It is possible that the Google Charts API have changed something from their end. Our developers will certainly investigate this. Can you ... Tony66 charts show only first itemClosed   wpDataTables   Updated April 5, 2023 at 3:33pm   5 Most recent comment from Miloš Jovanović:Hi, Tony.I am delighted to hear that this has been resolved. Thank you for letting us know. We will keep a lookout, though, please let me know if you notice this issue again and we will do our best t ... Mihu Error instead of chartsClosed   wpDataTables   Updated April 5, 2023 at 3:13pm   3 Most recent comment from Miloš Jovanović:Hi, Mihu.It seems that the issue has stopped happening, i am happy to hear that,but we will be on stand by, let me know if you notice them again.And i just wanted to additionally advice, our devs jus ... abdulrahman Some issueClosed   Amelia   Updated April 5, 2023 at 12:48pm   4 Most recent comment from Uroš Jovanović:Hello Abdul,Please check the following part:In the left-hand side menu, expand WhatsApp and click on Configuration. On the right, in the Webhook section, on the far right, click on Edit. This wi ... Michael Montefusco Unique Google Calendar Event DescriptionsClosed   Amelia   Updated April 5, 2023 at 12:17pm   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Bazil Amelia booking pluginClosed   Amelia   Updated April 5, 2023 at 11:56am   2 Most recent comment from Marko Davidović:Hello again Basil,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3341505/For future reference, please don't ... Djordje Filipovic Amelia Custom notifications not workingClosed   Amelia   Updated April 5, 2023 at 11:49am   18 Most recent comment from Uroš Jovanović:Hello Djordje,Can you please update the plugin to the latest version (6.2.2), test it out, and let me know if it works or not? Looking forward to your reply. Geert Leysen translation and customization of Event view ?Closed   Amelia   Updated April 5, 2023 at 11:41am   3 Most recent comment from Uroš Jovanović:Hello Geert,Thank you for reaching out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If ... Duncan Harding Getting Ameilia to show up on websiteClosed   Amelia   Updated April 5, 2023 at 11:28am   2 Most recent comment from Marko Davidović:Hello Duncan, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to ... Marina Something like this is not possible with the plugin's built-in features.Closed   Amelia   Updated April 5, 2023 at 11:19am   6 Most recent comment from Marko Davidović:Hello Marina,We just got the feedback from our colleagues and they have told us that you did contact us in chat. We are sending you a screenshot of the conversationIf this was not you then you have to ... Margaret Yarbrough Gravity forms conditional logic not working with tableClosed   Gravity Forms integration for wpDataTables   Updated April 5, 2023 at 10:48am   6 Most recent comment from Miloš Jovanović:Hi, Margaret.No problem, we are happy to advise.Please don't hesitate to open new tickets for any other questions.Kind regards. Eugen ZoomClosed   Amelia   Updated April 5, 2023 at 10:47am   2 Most recent comment from Marko Davidović:Hello Eugen, Thank you for reaching out to us.Unfortunately, in that case, you can not set this up in Amelia since you do not have any necessary permissions.As for JWT we will apply the necessary chan ... Paul Personal Training BookingClosed Pre-purchase questions for Amelia   Updated April 5, 2023 at 10:45am   15 Most recent comment from Uroš Jovanović:Hello Paul,Please let us know if you have any other questions.