As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Web Support Problem with editing recordClosed   Gravity Forms integration for wpDataTables   Updated October 17, 2023 at 11:16am   4 Most recent comment from Miloš Jovanović:Hello,we can confirm our developers are working right now to add this fix to the Gravity Integration Add-on, and they will launch a small Update including that fix as soon as possible.Our QA Team just ... Björn Thiele Holiday in CalendarClosed   Amelia   Updated October 17, 2023 at 10:03am   2 Most recent comment from Uroš Jovanović:Hello Björn,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Szymon Guesses the users value to 0Closed   Amelia   Updated October 17, 2023 at 9:54am   2 Most recent comment from Uroš Jovanović:Hello Szymon,Thank you for reaching out to us.At the moment, that option represents an additional number of people rather than the total number of people and it cannot be changed. Please feel free t ... Sandrine Abibo no payment outside belgiumClosed   Amelia   Updated October 17, 2023 at 9:35am   2 Most recent comment from Marko Davidović:Hello Sandrine, Thank you for reaching out to us.We have tested with our IP and with VPN to simulate other countries and we do not see any issues on your site.We have tested this on several devices ju ... Raphael Nordier Link zoom not displayedClosed   Amelia   Updated October 17, 2023 at 8:45am   5 Most recent comment from Uroš Jovanović:Hello Raphael,You can do as Larry said and the issue will be resolved.Please let me know if this works for you. Maik Problem with ameliacatalogClosed   Amelia   Updated October 17, 2023 at 8:35am   3 Most recent comment from Uroš Jovanović:Hello Maik,Thank you for reaching out to us.Please note that the things that you want to show up on this booking form is only displayed with the catalog booking form.Let me know if this works for you. ... digihub Front-end customer panelClosed   Amelia   Updated October 17, 2023 at 8:31am   4 Most recent comment from Marko Davidović:Hello,Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia where you can modify this text. Perhaps this string can be modified via Poedit.Words can be changed ... Mandy Opitz-Kohl Load latest Custom FieldClosed   Amelia   Updated October 17, 2023 at 7:45am   2 Most recent comment from Marko Davidović:Hello Matthias, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Custom fields are tied to appointments not to a customer so this is not possible to a ... Michele Rustico NotificaClosed   Amelia   Updated October 17, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello Michele, Thank you for reaching out to us.Cron is set on your server and for anything related to cron setup or any possible restriction like this one you need to reach out to your hosting provid ... Farasat Ahmad Booking Form DisplayClosed   Amelia   Updated October 17, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Farasat Ahmad, Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia.2. You can show our booking forms on different pages via our shortcodes that ... Jen Pending appointments helpClosed   Amelia   Updated October 17, 2023 at 6:54am   4 Most recent comment from Stefan Petrov:Hello Jen,Thanks for the feedback. Sorry to see that you are disappointed with Amelia. Please note that we are constantly improving user experience by adding new features and fixes. It may look that a ... Coughlin FEATURE REQUEST - Zoho IntegrationClosed   Amelia   Updated October 17, 2023 at 6:40am   2 Most recent comment from Marko Davidović:Hello Coughlin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. In light of this, we encourage you to kindly consider submitting this valuable sugges ... Miriam Event or Appointment BookingClosed   Amelia   Updated October 17, 2023 at 5:38am   10 Most recent comment from Marko Davidović:Hello Miriam,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ... Jerry Turk Toggle Column Group FeatureClosed   wpDataTables   Updated October 20, 2023 at 4:53pm   3 Most recent comment from Miloš Jovanović:Hi Jerry,If i understood the use-case, you are trying to sort the Table on the Grouped Column and to have it as descending order?You are correct, and sorry to disappoint you, at this time we do not ... Frederic maximum of a "number-range-slider" filter fixedClosed   wpDataTables   Updated October 16, 2023 at 8:33pm   2 Most recent comment from Miloš Jovanović:Hi Frédéric,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-A ...