As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Alex How to apply a coupon code or reduce the price at backend?Closed   Amelia   Updated October 19, 2023 at 6:44am   4 Most recent comment from Stefan Petrov:Hello Alex,You are welcome.Please, feel free to open a new ticket if you have any other questions and we will help you there.Have a nice day! kokornika Can users cancel a booking?Closed Pre-purchase questions for Amelia   Updated October 19, 2023 at 6:12am   4 Most recent comment from Marko Davidović:Hello manugus,Please, when you have your own questions, open a separate ticket for that question so that we don't disturb other users because they will get each reply from you and from us.Yes, y ... Jivaraga Show Amelia booking on author profile based on author IDClosed   Amelia   Updated October 19, 2023 at 6:09am   4 Most recent comment from Marko Davidović:Hello Jivaraga,You can not link them to id from WordPress but with the id in Amelia. THis is how Amelia is designed and this is how it work and this can not ba latered. We mentioned that you can use ... Miguel Listing order at booking catalog 2.0Closed   Amelia   Updated October 18, 2023 at 5:55pm   2 Most recent comment from Uroš Jovanović:Hello Miguel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Marlon Create direct buttonClosed   Amelia   Updated October 18, 2023 at 5:55pm   2 Most recent comment from Uroš Jovanović:Hello Marlon,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Martin Blunt Changing label of 'Number of people' to 'Number of bikes'Closed   Amelia   Updated October 18, 2023 at 5:52pm   2 Most recent comment from Uroš Jovanović:Hello Martin, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. ... Henrry Consulta sobre Categoriaas sin servicioClosed   Amelia   Updated October 18, 2023 at 5:51pm   2 Most recent comment from Uroš Jovanović:Hello Henrry,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Christian Laiton reserve the time slotClosed   Amelia   Updated October 18, 2023 at 5:30pm   2 Most recent comment from Uroš Jovanović:Hello Christian,Thank you for reaching out to us.1. For this purpose, you need to enable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.2. Most likely� ... Joe Outlook Link IssueClosed   Amelia   Updated October 18, 2023 at 5:01pm   6 Most recent comment from Uroš Jovanović:Hello Joe,Looking forward to the phpMyAdmin access. Kevin Weir Filter SupportClosed   wpDataTables   Updated October 18, 2023 at 4:58pm   6 Most recent comment from Miloš Jovanović:Hi Kevin,No problem at all, that was good thinking.Thank you. Engin WPDataTables - Duplicate Filters IssueClosed   wpDataTables   Updated October 18, 2023 at 4:45pm   3 Most recent comment from Miloš Jovanović:Hi Engin,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day ... Engin How Can I Export the Entire List of 10,000 Records from the Table to ExcelClosed   wpDataTables   Updated October 18, 2023 at 4:40pm   2 Most recent comment from Miloš Jovanović:Hi Engin, I am sorry to disappoint you, but at this time we do not have a valid solution to export such large number of rows with our Table Tools Export. The table tools functionalities are based o ... Engin Turkish Characters and Case Sensitivity Issue in WPDataTables Search FunctionClosed   wpDataTables   Updated October 18, 2023 at 4:14pm   2 Most recent comment from Miloš Jovanović:Hi Engin, This is an issue with the SQL Database Collation, that can be changed for Server-Side processing tables such as SQL Tables. For example, if your Table search or filtering is case sensitive ... Engin do not run column list btnClosed   wpDataTables   Updated October 18, 2023 at 3:59pm   4 Most recent comment from Miloš Jovanović:Hi Engin,If the "Jeg Elementor Kit" is not crucial for you, can you find any other Plugin or add-on that can serve the same purpose and try that one?2. Or if the "Jeg Elementor Kit"  is crucial fo ... Engin Turkish language calendarClosed   wpDataTables   Updated October 18, 2023 at 3:56pm   2 Most recent comment from Miloš Jovanović:Hello, 1. wpDataTables has translation files in wp-content/plugins/wpdatatables/languages/ folder. The languages that are there ( and translated strings)  are going to be applied when this language ...