As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Lorenzo Aguzzi mail di conferma appuntamenti non arrivanoClosed   Amelia   Updated October 16, 2023 at 5:11pm   2 Most recent comment from Uroš Jovanović:Hello Lorenzo,Thank you for reaching out to us.Can you please let me know how you configured the cronjob in Amelia for reminders?Looking forward to your reply. PixelKit Cancelled Appointments shows in backendClosed   Amelia   Updated October 16, 2023 at 4:59pm   4 Most recent comment from Uroš Jovanović:Hello,Will do that, no worries.Please let me know if you have any other questions. TingYi pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated October 16, 2023 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Ting,Thank you for expressing interest in the Amelia plugin.1. Yes, this is exactly how booking works in the Amelia plugin.2. 4. A customer can cancel the appointment from the customer panel or ... mike display times differentlyClosed   Amelia   Updated October 16, 2023 at 11:52am   2 Most recent comment from Marko Davidović:Hello mike, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Thisis the only way at this time. In light of this, we encourage you to kindly consider ... David event booking with packageClosed   Amelia   Updated October 16, 2023 at 11:50am   4 Most recent comment from Marko Davidović:Hello Miriam, Please when you have some question open your own ticket so thyt we do not disturb other users since they will get each of our questions and replies. We do not have such immediate plan ... Robert Pothier Extras on packagesClosed   Amelia   Updated October 16, 2023 at 11:31am   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may have already suggested this feature. If you can't see it, ... Margarita Special Dates - apply for all employeesClosed   Amelia   Updated October 16, 2023 at 11:11am   2 Most recent comment from Uroš Jovanović:Hello Margarita,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Denny Webhook sending wrong dataClosed   Amelia   Updated October 16, 2023 at 9:16am   6 Most recent comment from Uroš Jovanović:Hello Denny,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Carrie Bruno DepositsClosed   Amelia   Updated October 16, 2023 at 9:11am   4 Most recent comment from Uroš Jovanović:Hello Larry,Thank you for the update on this.We have implemented this with the use of payment links.Please check it out and let me know if it works or not.Looking forward to your reply. Rhona Est cupiditate velitClosed Pre-purchase questions for wpDataTables   Updated October 16, 2023 at 9:10am   1 Most recent comment from Rhona:Non numquam sint dol.lklkjljkljlkjljkljkljkljljkljkljkljkljkl iuiouo Siniša Šinjori Apartment bookingClosed   Amelia   Updated October 16, 2023 at 9:03am   4 Most recent comment from Marko Davidović:Hello Sinisa,All the best to you and have a great week.  Espen Klaseie Amelia Appointment - making it possible for different customers to book same time slotsClosed   Amelia   Updated October 16, 2023 at 8:54am   37 Most recent comment from Uroš Jovanović:Hello Espen,Really sorry that you are moving away from the Amelia plugin.I will have this ticket closed. You can always come back to the Amelia plugin and if you want to purchase a new license some ti ... David Lebosse Remove sundayClosed   Amelia   Updated October 16, 2023 at 7:43am   4 Most recent comment from Stefan Petrov:Hello David,You are welcome.If you have any other questions, feel free to open a new ticket and we will gladly help you there.Have a nice day! Iliana Michali Replace a placeholder valueClosed   Amelia   Updated October 16, 2023 at 7:17am   2 Most recent comment from Stefan Petrov:Hello Iliana,Thanks for reaching out to us.You can try this workaround. For example, when you add the placeholder %appointment_cancel_url%, switch to the HTML mode. Here you can see that the placeho ... Marc Events ClarityClosed   Amelia   Updated October 16, 2023 at 7:00am   4 Most recent comment from Marko Davidović:Hello Marc,No, this will can be decided internally not within Amelia. So services and events are separate features and it doe not matter on which service they work when they are added to an event. You ...