Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Michael Other reservation solutionClosed   Amelia   Updated October 4, 2023 at 10:21am   4 Most recent comment from Marko Davidović:Hello Michael,You are most welcome, and we are glad that we were able to help you. We wish you all the best also. Have a nice day.  Jonas Höglund Slow admin ui after updateClosed   Amelia   Updated October 4, 2023 at 9:50am   17 Most recent comment from Marko Davidović:Hello Jonas,There should be no issues. You can try and follow our documentation form this link and see if this helps https://wpamelia.com/amelia-popup/.We wish you all the best.  Ami Nakamura Live Chat SupportClosed   Amelia   Updated October 4, 2023 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Ami,At the moment, we do not, we only provide support through this platform with tickets.Please let me know how I can assist you and I will do so as soon as possible.I appreciate your patience ... Sam Add custom field to Google Calendar entryClosed   Amelia   Updated October 4, 2023 at 9:48am   2 Most recent comment from Uroš Jovanović:Hello Sam,Thank you for reaching out to us.In settings-integrations click on configure like this And then you will be able to see the custom fields placeholders like this Then just copy them from ther ... Nathan Reliance On XML-RPCClosed Pre-purchase questions for Amelia   Updated October 6, 2023 at 9:48am   3 Most recent comment from Marko Davidović:Hello Nathan,We just got the feedback from our colleagues and they have told us that you can find all the information that you need on this link https://www.hostinger.com/tutorials/xmlrpc-wordpress.H ... Brad Ward Ward Outlook integrationClosed   Amelia   Updated October 4, 2023 at 9:33am   11 Most recent comment from Marko Davidović:Hello Brad,We are glad to hear that everything is fine now. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you ther ... Michele Klein Chrome BrowserClosed   Amelia   Updated October 4, 2023 at 9:32am   4 Most recent comment from Marko Davidović:Hello Michele,This is specific issue on your end and not general bug with Amelia or we would have thousands and thousands of ticket related to this. We will gladly take a look and try to resolve this ... Henry fabrice Reservation PageClosed   Amelia   Updated October 4, 2023 at 7:43am   11 Most recent comment from Marko Davidović:Hello Henry,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Devender Garg Issue with Saving Settings and Calculation ErrorClosed   wpDataTables   Updated October 3, 2023 at 8:13pm   2 Most recent comment from Miloš Jovanović:Hi Devender Garg,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period ... Carin recurring eventsClosed   Amelia   Updated October 3, 2023 at 7:57pm   2 Most recent comment from Uroš Jovanović:Hello Carin,Thank you for reaching out to us.You can create recurring events and then manually cancel and delete some event dates.Please let me know if you have any other questions. Francesca Kendall Service preparationClosed   Amelia   Updated October 3, 2023 at 7:47pm   2 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Mo Services Categories & SubcategoriesClosed   Amelia   Updated October 3, 2023 at 7:46pm   2 Most recent comment from Uroš Jovanović:Hello Mo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features. ... Margarita Time slotsClosed   Amelia   Updated October 3, 2023 at 5:07pm   5 Most recent comment from Uroš Jovanović:Hello Margarita,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do t ... Mark Sayegh Error Messages once selecting Plugins from admin areaClosed   wpDataTables   Updated October 3, 2023 at 5:06pm   4 Most recent comment from Miloš Jovanović:Hello Mark,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.I res ... Hélène Customer email passwordClosed   Amelia   Updated October 3, 2023 at 5:05pm   26 Most recent comment from Uroš Jovanović:Hello Hélène,Unfortunately, it is not possible to display the package if the service inside that package is not shown on the front-end.Please let me know if you have any other questions.