As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Engin How to filter in charts?Closed   wpDataTables   Updated October 18, 2023 at 3:35pm   2 Most recent comment from Miloš Jovanović:Hello,By default, the charts will not follow any filtering from their source table if you just put the chart "on its own" on the page. But If you place the source table together with its chart on the ... Cheung Vong WordPress Data from PluginClosed   wpDataTables   Updated October 18, 2023 at 2:53pm   4 Most recent comment from Miloš Jovanović:Hi Cheung Vong,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.- ... Syed Omar Pop up for filtersClosed   Powerful Filters for wpDataTables   Updated October 18, 2023 at 2:45pm   2 Most recent comment from Miloš Jovanović:Hi Syed,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... abood Event Bookings - BackendClosed   Amelia   Updated October 18, 2023 at 2:13pm   7 Most recent comment from Stefan Petrov:Hello abood,To attach the screenshots again (not sure why are they not displayed previously)In the appointment section, you can see all the appointments based on the time frame you choose. If you clic ... Etienn Amelia Emails not workingClosed   Amelia   Updated October 18, 2023 at 1:18pm   4 Most recent comment from Uroš Jovanović:Hello Etienn,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Ruby Amelia Booking IssuesClosed   Amelia   Updated October 18, 2023 at 12:43pm   2 Most recent comment from Stefan Petrov:Hello Ruby,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. An employee can only work on one service per timeslot. Please feel free ... Björn Thiele Edit the visuals of appointmentsClosed   Amelia   Updated October 18, 2023 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Björn,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Tolga From customer information page back to service and location page amelia doesn't show rest of services and locationClosed   Amelia   Updated October 18, 2023 at 10:50am   4 Most recent comment from Marko Davidović:Hello again Tolga,I forwarded this suggestion to the appropriate sector but we can not make any promises when or if this will be changed in the future.We wish you all the best. Have a nice day.  Richard Amelia doesn't show on front endClosed   Amelia   Updated October 18, 2023 at 10:47am   5 Most recent comment from Uroš Jovanović:Hello Richard,Looking forward to your update on this. Jonas Höglund NotificationsClosed   Amelia   Updated October 18, 2023 at 10:45am   6 Most recent comment from Marko Davidović:Hello Jonas,Notification will be sent only for the first day since this is all one event. If you have for example 5 separate events or re 5 recurring events they will be considered as separate events ... Szymon Reservation for the whole dayClosed   Amelia   Updated October 18, 2023 at 10:41am   2 Most recent comment from Stefan Petrov:Hello Szymon,Thanks for reaching out to us.The maximum service duration that can be configured is 24h. If you set the service duration to 24, you need to make sure that employee work hours are set to ... Farouk Email notificationsClosed   Amelia   Updated October 18, 2023 at 10:11am   3 Most recent comment from Uroš Jovanović:Hello Farouk,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. NICQ Deleting a drop-down menu with EMPLOYEES.Closed Pre-purchase questions for Amelia   Updated October 18, 2023 at 10:10am   2 Most recent comment from Stefan Petrov:Hello NICQ,Thanks for reaching out to us.This menu can't be deleted, but you can hide it from the booking form. In the Customize menu, you have the Booking Form options (depending on your choice ... Gauthier Webflow or Bubble pluginClosed   Amelia   Updated October 18, 2023 at 10:04am   2 Most recent comment from Stefan Petrov:Hello Gauthier,Thanks for reaching out to us.Amelia is a plugin for the WordPress environment only, and it can be installed only for the WP. As far as we can see, these two sites are essentially websi ... Hans Groen Days off employee don't matchClosed   Amelia   Updated October 18, 2023 at 9:50am   4 Most recent comment from Uroš Jovanović:Hello Hans,I will respond to this ticket that you created.I appreciate your patience.