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Public Tickets

Julia Open a closed eventClosed   Amelia   Updated July 7, 2023 at 6:16am   6 Most recent comment from Marko Davidović:Hello again Julia,This should not happen at all, and we could not replicate this issue on any device or any environment. That is why we wanted to check on your end.Please monitor it and if this happen ... Julia Different price for same service (not duration based) OR same employee booked for two services at the same timeClosed   Amelia   Updated July 7, 2023 at 6:13am   2 Most recent comment from Marko Davidović:Hello Julia,Thank you for reaching out to us.You were doing it in correct way.But since you want different price for the same service this can only be achieved in two ways.You can eather create 2 empl ... Tristan Time formatClosed   Amelia   Updated July 7, 2023 at 5:55am   3 Most recent comment from Marko Davidović:Hello Tristan,Thank you for reaching out to us.We are glad to hear that everything is fine and if you have any more questions feel free to open a new ticket and we will gladly help you there.We wish y ... Alan Hagerman Time formatClosed   wpDataTables   Updated July 6, 2023 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi, Alan.You are correct, at this time Time columns in wpDataTables, we have two issues :Seconds are not yet supported.Global search doesn’t support search by time.I recall there were a couple of ... Serg Possibility of bookingClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 1:04pm   4 Most recent comment from Uroš Jovanović:Hello Serg,Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amelia ... Angela set up of events layoutClosed   Amelia   Updated July 6, 2023 at 1:00pm   2 Most recent comment from Uroš Jovanović:Hello Angelo,I guess that you already found the solution to this as I cannot see the capacity display on your website.Please let me know if you have any other questions. Acceleralia Working Hours of the employees is not savingClosed   Amelia   Updated July 6, 2023 at 12:57pm   4 Most recent comment from Marko Davidović:Hello Acceleralia,You are most welcome and hopefully, we were able to help you. Once you have the time test this out and let us know how it goes.If you have any more questions please open a new separa ... Phil Mace event bookingClosed   Amelia   Updated July 6, 2023 at 12:39pm   2 Most recent comment from Uroš Jovanović:Hello Phil,Thank you for reaching out to us.Where exactly you cannot see the phone that the customer entered?Is the coupon field not displayed on the front-end?Looking forward to your reply. Vladimir cannot update pluginClosed   wpDataTables   Updated July 6, 2023 at 12:32pm   9 Most recent comment from Miloš Jovanović:Hi, Vladimir.Thank you for this update and more details on what you did to get this working.I was not aware that you already have the valid SSL certificate on the site.In that case, it is possible th ... Kieran Amelia DepositClosed   Amelia   Updated July 6, 2023 at 12:26pm   7 Most recent comment from Uroš Jovanović:Hello Jovan,We will record a video for this, but at the moment, the only thing we have is documentation. If you set the payment link placeholder, it will only be sent to customers that have paid the ... Luca Iaconelli Customizing Design in the Amelia WordPress Booking PluginClosed   Amelia   Updated July 6, 2023 at 12:16pm   8 Most recent comment from Marko Davidović:Hello Luca,We have tested this again and on our end we can replicate this also. For now you need to enable it and we will forward this to our developers so that they can take a closer look and work on ... Todd Cassetty Your website issuesClosed   Amelia   Updated July 6, 2023 at 11:41am   2 Most recent comment from Uroš Jovanović:Hello Todd,Thank you for reaching out to us.To be honest, I am not sure why this issue occurred as we have not had similar reports in the past.We will have this investigated from our end, in the mean ... susy form customizationClosed Pre-purchase questions for Amelia   Updated July 6, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello Susy, Most likely you have the extras option enabled on your service. If you do not want that you can edit the Service and under the Extras tab remove the option that you created, and after that ... Marcel Krijthe confirmation mailClosed   Amelia   Updated July 6, 2023 at 11:21am   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.There is no native Amelia option for this, but you can take a look at the following article.Please let me know if that worked for you.Looking forward to ... Olivier Kalukuta I cant activate amelia from my websiteClosed   Amelia   Updated July 6, 2023 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Olivier,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and th ...