Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Alberto Tamayo calendar etc integration for different freelancersClosed   Amelia   Updated September 26, 2023 at 9:09am   2 Most recent comment from Stefan Petrov:Hello Alberto,Thanks for reaching out to us.In the Settings / Integrations, you can set the initial Google / Outlook / Zoom integration with Amelia. In case you need it, you can find more information ... Kevin Pullut Services ExpirationClosed Pre-purchase questions for Amelia   Updated September 26, 2023 at 8:58am   2 Most recent comment from Marko Davidović:Hello Kevin, Thank you for reaching out to us.Yes, you can do that using our special day option that you set in in your employee modal like thisYou can read more about it on this link https://wpameli ... Ilias Grigoriadis Help with Case Client.Closed   Amelia   Updated September 26, 2023 at 8:22am   12 Most recent comment from Stefan Petrov:Hello Ilias,I was referring to the first part regarding the upload attachment, but both features need to be added to the planning list to be implemented in future updates. We are doing our best to im ... Carrie Bruno How To Save A Different Color For The Box Shadow When You Setup A New EventClosed   Amelia   Updated September 26, 2023 at 7:48am   4 Most recent comment from Marko Davidović:Hello Carrie,Unfortunately, currently, this is not possible. It is set as default and if they need to change that they need to click on that color each time I'm afraid. In light of this, we enco ... Marcos Google calendarClosed Pre-purchase questions for Amelia   Updated September 26, 2023 at 7:06am   6 Most recent comment from Marko Davidović:Hello Marcos,You are most welcome, and we try to help as best as we can but some features are not yet available in Amelia.Should you have any further inquiries, we kindly request that you open separa ... [email protected] GDPR European Union’s General Data Protection RegulationClosed Pre-purchase questions for Amelia   Updated September 26, 2023 at 7:01am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.We are not familiar with Personal Data Eraser and we have to mention that nothing is stored with everything is stored on your server. You can delete ... Shelana RIdley Booking form 2.0Closed   Amelia   Updated September 26, 2023 at 6:39am   6 Most recent comment from Stefan Petrov:Hello Shelana,My apologies that my answer didn't meet your question, but i'm glad to see that you've found the solution.Please, let us know if you have other questions, or feel free to ... Ángel Integración TPV en AmeliaClosed   Amelia   Updated September 26, 2023 at 6:25am   2 Most recent comment from Marko Davidović:Hello Ángel, Thank you for reaching out to us.Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and Razo ... Maurizio Di Franco Allowing same email address to book more than onceClosed   Amelia   Updated September 26, 2023 at 5:35am   8 Most recent comment from Marko Davidović:Hello Maurizio,Yes, there is because it would lead to double booking. There is no logic for a customer who has already booked for example at 3pm to book for himself again at 3pm. It is not practical a ... Kahlil Nagi Backend menu display issueClosed   wpDataTables   Updated September 25, 2023 at 4:31pm   2 Most recent comment from Miloš Jovanović:Hi Kahlil,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Jan Question re: Attachment upload optionClosed Pre-purchase questions for wpDataTables   Updated September 25, 2023 at 4:11pm   6 Most recent comment from Miloš Jovanović:Hi Jan, You're welcome.My apology that i am getting to this just now.I am glad that it was helpful,please don't hesitate to open new tickets for any other questions, we will always do our ... Yamil Insaurralde Package Manually Booked Does not sync with Google CalendarClosed   Amelia   Updated September 25, 2023 at 12:59pm   4 Most recent comment from Uroš Jovanović:Hello Yamil,We have noted this issue and our developers are working on resolving this.In the meantime, please let me know if you have any other questions. Francesca Kendall Running very slowClosed   Amelia   Updated September 25, 2023 at 12:33pm   2 Most recent comment from Stefan Petrov:Hello Francesca,Thanks for reaching out to us.The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the s ... Eduardo Fonseca Event bookingClosed   Amelia   Updated September 25, 2023 at 12:30pm   10 Most recent comment from Uroš Jovanović:Hello Eduardo,You are right, thank you very much for your feedback and suggestion. I have passed this to our developers to have this included in the future.In the meantime, please let me know if you ... Richard Nolan-Neylan how to book out breaks lunch time.Closed   Amelia   Updated September 25, 2023 at 11:59am   2 Most recent comment from Marko Davidović:Hello Richard, Thank you for reaching out to us. Admin can not book during launch hours but it can book outside employee work hours. You just need to enable that option in role settings in the admin ...