We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Zoltan Ordog Events List 2.0 dates errorClosed   Amelia   Updated November 22, 2023 at 11:58am   3 Most recent comment from Stefan Petrov:Hello Zoltan,Thanks for reaching out to us.Yes, this comes from the Date format in the WP timezone settings. Great to hear that it's working properly now.If you have any other questions, please o ... marques Selection of days in a row for customers ?Closed   Amelia   Updated November 22, 2023 at 11:13am   10 Most recent comment from Stefan Petrov:Hello marques,No problem, you are welcome.Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you can't see it, feel ... Zoltan Ordog New Events Booking list multiple daysClosed   Amelia   Updated November 22, 2023 at 10:24am   5 Most recent comment from Marko Davidović:Hello Zoltan,Unfortunately, no, old booking form has less option and they wont be update or maintained anymore and in time we will stop using them can say if this will be in a year or 2 , etc. But an ... Nifari Amelia - Multiple reservation per hourClosed Pre-purchase questions for Amelia   Updated November 22, 2023 at 9:58am   8 Most recent comment from Uroš Jovanović:Hello Nifari,Glad to be able to assist you.I will have this ticket closed.Please let me know if you have any other questions. Rohan Yoon earning reportClosed Pre-purchase questions for Amelia   Updated November 22, 2023 at 9:52am   4 Most recent comment from Uroš Jovanović:Hello Rohan,Thank you for the update on this and for your patience.For that purpose, can you please let me know if you are advanced with coding as you could potentially do this with wpDataTables?Looki ... Joewad Front-end problematics with french translationClosed   Amelia   Updated November 22, 2023 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello Joewad,Thank you for the admin access and for your patience.First of all, can you please update the plugin to the latest version (7.1)?To translate the extras, please check the following video  ... Roman Brunner Give EVENTS some Love! Some importent Features everybody needs as soon as possible!Closed   Amelia   Updated November 22, 2023 at 9:36am   2 Most recent comment from Uroš Jovanović:Hello Roman,Thank you very much for your suggestions, feedback and patience.I will have these suggestions passed to our management and hope that they will be implemented in the future as soon as possi ... Nicholas Bozzo Membership QuestionsClosed   Amelia   Updated November 22, 2023 at 8:56am   2 Most recent comment from Stefan Petrov:Hello Nicholas,Thanks for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in t ... Joey Hebert activate license in wordpressClosed   Amelia   Updated November 22, 2023 at 8:53am   2 Most recent comment from Stefan Petrov:Hello Joey,Thanks for reaching out to us.Apologies, I'm afraid i don't quite understand your message. Would you mind elaborating a bit more?Thanks. Looking forward to your reply. Beatrice Caciotti Instagram and Facebook integrationClosed   Amelia   Updated November 22, 2023 at 8:53am   9 Most recent comment from Marko Davidović:Hello Jamie,Unfortunately, no, there is still no eta on this. This should be added but we can not say when because there are more features that must be implemented before that such as cart feature tha ... Pamela Vos Er kunnen geen afspraken gemaakt worden door klanten en door eigenaar. Afspraken loopt vast en ik kan.zelf geen afspraken zien in de kalender of zelf afspraken maken voor klantenClosed   Amelia   Updated November 22, 2023 at 8:32am   4 Most recent comment from Marko Davidović:Hello Pamela,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Daniel Aengenheyster Field for URL (Video Call)Closed   Amelia   Updated November 22, 2023 at 8:15am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestio ... Julien Kohnhauser Limit Service per Employee per DayClosed   Amelia   Updated November 22, 2023 at 8:07am   4 Most recent comment from Marko Davidović:Hello Julien,We try to help as best as we can or to provide any possible workaround but sometimes there is none so the only thing that we can offer you is to leave a suggestion and to hope that you wi ... Daniel McNamara cancel appointment - 2 stepClosed   Amelia   Updated November 22, 2023 at 7:54am   3 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us.Unfortunately, currently, there is no "2-step" link to cancel, and there is no placeholder for rescheduling option. Recently, we new version, we've adde ... steve VATClosed   Amelia   Updated November 22, 2023 at 7:32am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for purchasing Amelia, and for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, ...