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Public Tickets

Laura van Nieuwland notification are not working tried everythingClosed   Amelia   Updated September 7, 2023 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello Laura,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Roberto Date and Time on stepClosed   Amelia   Updated September 7, 2023 at 9:27am   7 Most recent comment from Marko Davidović:Hello Robert,We are glad to hear that you managed to hide this and once again we do apologize for the inconvenience. We do not advise using the older version of the plugin but is you wish we can send ... Théo Different date of booking for a same service that can be done at different localisation but the localisation are not open the same dayClosed   Amelia   Updated September 7, 2023 at 9:12am   2 Most recent comment from Marko Davidović:Hello Théo, Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amel ... Arzalia Removing the reoccurring appointment optionClosed   Amelia   Updated September 7, 2023 at 7:33am   6 Most recent comment from Uroš Jovanović:Hello Paul,With multi-day events, they are charged once and they will be assigned to all of the dates of the event, whereas with recurring events, all of the dates are considered as individual events. ... Udo Neumann Amelia replacing calendlyClosed   Amelia   Updated September 7, 2023 at 7:33am   2 Most recent comment from Stefan Petrov:Hello Udo,thanks for the kind words regarding our plugin.The booking process can be as easy as selecting a service, choosing a date and time, entering your information, and choosing the payment option ... Ernest Special Custom info-fieldClosed   Amelia   Updated September 7, 2023 at 6:55am   4 Most recent comment from Stefan Petrov:Hello Ernest,thanks for the suggestion. If you have any other questions regarding other topics, feel free to open a new ticket and we will gladly help you there. Austin Step-by-Step Booking (Packages)Closed   Amelia   Updated September 7, 2023 at 6:52am   4 Most recent comment from Uroš Jovanović:Hello Austin,You can find it at the following link.Please let me know if you have any other questions. r stripe metadataClosed   Amelia   Updated September 6, 2023 at 6:05pm   8 Most recent comment from Uroš Jovanović:Hello R,Looking forward to your update on this. shamaeel Event PluginClosed Pre-purchase questions for Amelia   Updated September 6, 2023 at 5:59pm   2 Most recent comment from Miloš Jovanović:Hi shamaeel,Yes, you can achieve everything you described with Amelia's Recurring Events and we also have a Zoom native integration, so each customer can get the automated link to join Zoom.Plea ... Namika can't see WA templatesClosed   Amelia   Updated September 12, 2023 at 1:43pm   11 Most recent comment from Uroš Jovanović:Hello Namika,I appreciate your patience.Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not? Looking forward to your reply. Assaf Google Meets - Access blockedClosed   Amelia   Updated September 6, 2023 at 1:09pm   2 Most recent comment from Uroš Jovanović:Hello Assaf,Please check the following ticket and I will provide you with an answer there.I appreciate your patience. Philipp Add custom fields to customer dataClosed   Amelia   Updated September 6, 2023 at 11:53am   2 Most recent comment from Marko Davidović:Hello Philipp, Thank you for reaching out to us.Yes, of course, you can find that placeholder like this in the notification sectionHope this helps.  Robert Pothier OEMClosed   Amelia   Updated September 6, 2023 at 8:44am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia as such. We are working on a "White-label" feature and this will be possibly available i ... Mark export settingsClosed   Amelia   Updated September 6, 2023 at 7:53am   5 Most recent comment from Uroš Jovanović:Hello Mark,Glad to be able to assist you.Please let me know if you have any other questions. DIDIER LOPES Affiliate managementClosed   Amelia   Updated September 6, 2023 at 7:00am   4 Most recent comment from Stefan Petrov:Hello Didier,thanks for the positive feedback. Unfortunately, we can't promise integration with the affiliate platform, but you can check our roadmap to keep up with the updates, or you can ev ...