We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Benjamin Krause Add bookable date on event listClosed   Amelia   Updated December 19, 2023 at 12:50pm   2 Most recent comment from Uroš Jovanović:Hello Benjamin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Keith Mason How to put dynamic values in labelsClosed   Amelia   Updated December 19, 2023 at 10:37am   11 Most recent comment from Uroš Jovanović:Hello Keith,Really sorry to hear that.If you have any other questions, please let me know and I will assist you with it. mjspic Graph the gravity form entriesClosed Pre-purchase questions for wpDataTables   Updated December 19, 2023 at 9:50am   2 Most recent comment from Aleksandar Vuković:Hi there.Thank you for reaching out to us.I don't quite understand the setup here, so I can't guarantee that this will work with wpDataTables. In order to create a table from Gravity Forms ... Andrew how the plugin appears on the websiteClosed   wpDataTables   Updated December 19, 2023 at 9:45am   2 Most recent comment from Aleksandar Vuković:Hello Andrew.When that custom menu is disabled - does wpDataTables work fine? If it is, the issue doesn't lay with wpDataTables, but the custom menu. We do not provide support for custom work tha ... Jose Antonio n8n webhook integrationClosed   Amelia   Updated December 19, 2023 at 9:16am   2 Most recent comment from Stefan Petrov:Hello Jose,Thanks for reaching out to us.Unfortunatelly, there is no official integration with n8n.io thus we can't guarantee it will work nor we can provide support since we are not familiar wit ... Grant Ebel Timezone ColoursClosed   Amelia   Updated December 19, 2023 at 8:43am   9 Most recent comment from Stefan Petrov:Hello Grant,No problem, you are welcome.Please, let me know if it works or if you have any other questions. Andre Integreation with iCalClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 5:45pm   2 Most recent comment from Uroš Jovanović:Hello Andre,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Rudi Filter Large table with Server side processingClosed   Powerful Filters for wpDataTables   Updated December 18, 2023 at 5:17pm   4 Most recent comment from Aleksandar Vuković:I'm glad to have been of assistance, Rudi.Complex SQL query is often correctly displayed in a table, but the parser that we use can't handle it correctly, so filtering, sorting, and search m ... Marek Google calendarClosed   Amelia   Updated December 18, 2023 at 4:10pm   2 Most recent comment from Uroš Jovanović:Hello Marek,Thank you for reaching out to us.Can you please let me know what you are referring to as displaying a Google Calendar?Looking forward to your reply. Jason Kearney BookingsClosed   Amelia   Updated December 18, 2023 at 3:59pm   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us and for your purchase.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followin ... Rebecca Peter Sync Events to Google/Outlook CalenderClosed   Amelia   Updated December 18, 2023 at 3:53pm   4 Most recent comment from Uroš Jovanović:Hello Rebecca,Thank you for the update on this and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look � ... Katie Non-profit discount optionsClosed Pre-purchase questions for Amelia   Updated December 18, 2023 at 3:12pm   2 Most recent comment from Stefan Petrov:Hello Katie,Thanks for reaching out to us.Apologies, I'm afraid i don't quite understand your question, would you mind elaborating a bit more?Thanks. Marina Amelia stepbooking doesn't appear on my websiterClosed   Amelia   Updated December 18, 2023 at 3:10pm   2 Most recent comment from Stefan Petrov:Hello Marina,Thanks for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ a ... Michael Employee Updating AppointmentClosed   Amelia   Updated December 18, 2023 at 2:52pm   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us and for your patience.Can you please let me know which version of the Amelia plugin you have installed on your website?Looking forward to your reply, David Limit appointments per customerClosed   Amelia   Updated December 18, 2023 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.Please feel free to search through our feature suggestion page, to see if someone may be already suggested this feature. If you can't see it, feel f ...