Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Richard Rodriguez SMS IssuesClosed   Amelia   Updated December 5, 2023 at 3:27pm   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.Please provide me with the screen recording of this issue and I will assist you with this.Looking forward to your reply. Edwin sorting of locations in the front-end booking formClosed   Amelia   Updated December 5, 2023 at 2:23pm   4 Most recent comment from Stefan Petrov:Hello Edwin,Our policy is to have one issue or question per ticket, but I will provide a reply here regarding this one (just fyi)So, the booking form is predesigned with those steps, and while you can ... Graham Godfrey Front end editingClosed   wpDataTables   Updated December 5, 2023 at 2:14pm   4 Most recent comment from Miloš Jovanović:Hi Graham, 1. You're welcome, i am happy that these suggestions worked for your use-case. 2. In regards to referencing a singe cell in a row, the email address, and parsing it to a Form,etc; i b ... Graham Godfrey Selecting single cell email addressClosed   wpDataTables   Updated December 5, 2023 at 2:11pm   2 Most recent comment from Miloš Jovanović:Hi Graham,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... lujeffcoat Packages for eventsClosed Pre-purchase questions for Amelia   Updated December 5, 2023 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Daniele custom columnsClosed   wpDataTables   Updated December 5, 2023 at 12:16pm   2 Most recent comment from Miloš Jovanović:Hi Daniele,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Rob Huurman Translation DutchClosed   Amelia   Updated December 5, 2023 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Rob,Thank you very much! I'll make sure that i forward this to the management.Looking forward to hearing from you soon. Alexander Marinescu not sending notifications to E-mail employeeClosed   Amelia   Updated December 5, 2023 at 9:33am   2 Most recent comment from Stefan Petrov:Hello Alexander,Thanks for reaching out to us. Here is the workaroundIf you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will ... Annika Boxhoorn Booking page not workingClosed   Amelia   Updated December 5, 2023 at 9:28am   2 Most recent comment from Marko Davidović:Hello Annika, Thank you for reaching out to us.Most likely you did not add those services in employee work hours but please check this also 1. Are these services visible on the site?  2. If they ar ... Dharit Lathigara No API Settings visible in Amelia SettingsClosed   Amelia   Updated December 5, 2023 at 9:07am   2 Most recent comment from Marko Davidović:Hello Dharit, Thank you for reaching out to us.The rest API option is only available in developer license. You have a basic license and for that reason you do not see this option built in. If you need ... Sergio Payment link eventClosed   Amelia   Updated December 5, 2023 at 8:50am   4 Most recent comment from Uroš Jovanović:Hello Sergio, Thank you for the update on this. Can you please provide me with the screen recording of this issue and I will assist you with this? Looking forward to your reply. akairental About Recurring ServiceClosed   Amelia   Updated December 5, 2023 at 8:24am   7 Most recent comment from Uroš Jovanović:Hello Akai,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Amos Amelia does not let me re-schedule appointment, even if I have space to do itClosed   Amelia   Updated December 5, 2023 at 8:09am   4 Most recent comment from Marko Davidović:Hello Amos,This how it is designed, in that case you need to cancel this appointment and then to click on edit on a new one and then you can add this customer  to that new appointment. When you edit ... Michael Amelia Plugin issueClosed   Amelia   Updated December 5, 2023 at 8:06am   6 Most recent comment from Marko Davidović:Hello Michael,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... IC Concept Container height for mobile bookingClosed   Amelia   Updated December 5, 2023 at 7:57am   4 Most recent comment from Marko Davidović:Hello again,In this case then,ufortunately, currently, this feature is not built-in in Amelia and this can not be achieved at this time.In light of this, we encourage you to kindly consider submitting ...