When a customer buts a new package, after the First one is full, and they start booking New appointments. The appointments get still booked in the old package. See picture. Is this a setting or a bug?
Thanks for reaching out to us. This has been reported previously as an issue, but it is fixed in versions we released recently. Are you using the latest version of Amelia 7.2?
Since this has been already reported and fixed in a recent version of Amelia, would you mind providing the exact steps so we can try to reproduce it? In our local and testing environment, we are not able to reproduce this use case.
We didn't took any steps. It's just a new booking from a real customer. I've updated to version 7.3 today. Hope that will fix the problem in the future.
Thanks for the feedback. Certainly, that's weird, since we fixed this issue with the recent version. It should be working properly since Amelia 7.3 also contains the fix, of course.
If you notice the issue again, please report it back to us and we will troubleshoot it promptly.
Hi,
When a customer buts a new package, after the First one is full, and they start booking New appointments. The appointments get still booked in the old package. See picture. Is this a setting or a bug?
Attached files: image001.png
Hello Thijs,
Thanks for reaching out to us. This has been reported previously as an issue, but it is fixed in versions we released recently. Are you using the latest version of Amelia 7.2?
Thanks. Looking forward to your reply.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Yes we use the latest version 7.2
Hello Thijs,
That's strange. Is it happening for this wp site - piramideaandewaal.nl
I want to log in to the WP to double-check. (I have the credentials for the previous tickets, just wanted to double check)
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
yes it’s on that website. You can acces it.
Hello Thijs,
Since this has been already reported and fixed in a recent version of Amelia, would you mind providing the exact steps so we can try to reproduce it? In our local and testing environment, we are not able to reproduce this use case.
Thanks. Looking forward to your reply.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
We didn't took any steps. It's just a new booking from a real customer. I've updated to version 7.3 today. Hope that will fix the problem in the future.
Thijs
Hello Thijs,
Thanks for the feedback. Certainly, that's weird, since we fixed this issue with the recent version. It should be working properly since Amelia 7.3 also contains the fix, of course.
If you notice the issue again, please report it back to us and we will troubleshoot it promptly.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables