As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Federico set hoursClosed   Amelia   Updated January 26, 2024 at 11:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, of course. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. Wh ... Tom Showing already boked seatsClosed   Amelia   Updated January 26, 2024 at 11:05am   2 Most recent comment from Marko Davidović:Hello again, Thank you for reaching out to us.No, unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable sugges ... James Donis Check customer’s name for existing email when bookingClosed   Amelia   Updated January 26, 2024 at 11:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, this should prevent this but we do not see that you actually booked you can enter the data but when you click on continue so that you can finish the ... Carlos ServiciesClosed   Amelia   Updated January 26, 2024 at 10:41am   6 Most recent comment from Marko Davidović:Hello again Carlos. Do not worry event two is great and we thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you ... Paolo Frulio Force a serviceClosed   Amelia   Updated January 26, 2024 at 9:34am   6 Most recent comment from Stefan Petrov:Hello Paolo,You are free to make changes, of course, but we always recommend checking with us first to see if there is a possible workaround or such.Let us know if it works. Margaux Bansept LocationsClosed   Amelia   Updated January 26, 2024 at 9:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not exactly, for phone service you can create online location for example. Service work hours depend on employee work hours and locations and since employ ... Paolo Frulio Direct link to employee profile in panelClosed   Amelia   Updated January 26, 2024 at 9:28am   6 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for understanding.In the meantime, please let me know if you have any other questions. James Donis Minimum time required before bookingClosed   Amelia   Updated January 26, 2024 at 8:08am   4 Most recent comment from Stefan Petrov:Hello James,You are welcome.Yes, the more votes we have on the feature means that a lot of people agree that this feature should be incorporated in Amelia. There are already a lot of features planned ... nicolas No show on the site pageClosed   Amelia   Updated January 26, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please check if you can see the page where you are logged in to WP and if you can see it from incognito mode.Most likely you will not be able to see it fr ... Damien Amelia step by step bookingClosed   Amelia   Updated January 26, 2024 at 6:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, no, this is the only possible solution. Amelia does not have any possibility to hide or show the booking form and we do not have any membe ... 坂本 アップグレードについてClosed Pre-purchase questions for Amelia   Updated January 25, 2024 at 11:05pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund ... Deva-Laya Guleng WOOCOMMERCE COUPON CODESClosed   Amelia   Updated January 25, 2024 at 9:43pm   13 Most recent comment from Uroš Jovanović:Hello Deva-Laya,Thank you for clearing that up.The issue is that the solution and workaround that needs to be done requires a larger code change and that requires time as our developers are currently ... Louis How to change company schedule starting from a given dateClosed   Amelia   Updated January 25, 2024 at 9:36pm   4 Most recent comment from Uroš Jovanović:Hello Louis,As Marko is out of the office, I will fill in for him.We are glad to hear that you found the solution.Please let us know if you have any other questions. Meenakshi Dangi Missing of featuresClosed   wpDataTables   Updated January 25, 2024 at 9:16pm   2 Most recent comment from Miloš Jovanović:Hello, This is because you currently have the "Scrollable" option enabled. Please check out this Documentation, which explains more details about Table layout and table word wrap. The most important ... Auke van Nimwegen How to zoom in on row in tableClosed   wpDataTables   Updated January 25, 2024 at 4:00pm   5 Most recent comment from Auke van Nimwegen:Thx