Public Tickets
MIchael
15 Minute AppointmentClosed
Amelia
Updated January 9, 2024 at 10:50am
2
Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.You would need to configure the Default Timeslot Step in General settings. If this is set to 15 minutes for example, it will allow you to create service dur ...
roberto
SupportClosed
Amelia
Updated January 9, 2024 at 10:24am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Sorry for the late reply we were away for the holidays.1. You have events detailed changed notifications. If you do not want to send this to your customer ...
Łukasz
Time slots and service locationClosed
Amelia
Updated January 9, 2024 at 10:22am
4
Most recent comment from Uroš Jovanović:Hello Łukasz,Thank you for the update on this and for your patience.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They'r ...
Olav
appointmentsClosed
Amelia
Updated January 9, 2024 at 10:08am
2
Most recent comment from Stefan Petrov:Hello Olav,Thanks for reaching out to us.Yes, you can, as long as it's not the same timeslot in the same day, since Amelia will recognize that there is already a booked timeslot on that email. Th ...
Mohamad Karmel
Recharge balance issueClosed
Amelia
Updated January 9, 2024 at 10:06am
8
Most recent comment from Uroš Jovanović:Hello Mohamad,Glad to be able to assist you.I will have this ticket closed.
Marta Orzechowski
Time slotsClosed
Amelia
Updated January 9, 2024 at 10:05am
15
Most recent comment from Uroš Jovanović:Hello Marta,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite version ...
Daan
the working hours do not match the possible hours that you can book as a customerClosed
Amelia
Updated January 9, 2024 at 8:40am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Service work hours and days deepened on what you have set in employee work hours. That being said we went on your site but as far as we can see everything ...
Jiguel
Custom URL for bookingClosed
Amelia
Updated January 9, 2024 at 8:02am
2
Most recent comment from Stefan Petrov:Hello Jiguel,Thanks for reaching out to us. Unfortunatelly, currently, Amelia has official integration with only Zoom and Google Meet. The way how this works is, as soon as you enable the integratio ...
Alex Rodberg
End time visibility on Booking Form 1.0Closed
Amelia
Updated January 9, 2024 at 7:10am
3
Most recent comment from Marko Davidović:Hello there Alex,
Thank you for reaching out to us.We are just glad to hear that you managed to set everything up and we will close this ticket but in case you have any further inquiries, we kindly r ...
michael
Amelia issueClosed
Amelia
Updated January 9, 2024 at 7:06am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.We are not quite sure what the issue is and how it look we do not have URL of that page so that we can take a look but we will try to help as best as we c ...
Francesca Kendall
Create CustomerClosed
Amelia
Updated January 9, 2024 at 6:46am
2
Most recent comment from Marko Davidović:Hello again,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Employees can not create customers only managers and admin can create customers.
In lig ...
Taya Raine
Services are booked as Pending not ApprovedClosed
Amelia
Updated January 9, 2024 at 6:44am
4
Most recent comment from Marko Davidović:Hello again,
Can you please check what status is set in your service settings like this
Looking forward to your reply.
Sonja
customize "Add to Calendar"Closed
Amelia
Updated January 9, 2024 at 6:38am
6
Most recent comment from Marko Davidović:Hello again Sonja,
Of course, we understand and we are here for you if you need any more assistance.
We wish you all the best and hope you have a wonderful day ahead.
Jan Macák
Notification placeholder for appointment priceClosed
Amelia
Updated January 9, 2024 at 6:35am
8
Most recent comment from Marko Davidović:Hello again,
We are delighted to hear that you managed to set this up to suit your needs and should you have any further inquiries, we kindly request that you open separate tickets for each question ...
Christian
Booking form 2.0 Images missingClosed
Amelia
Updated January 9, 2024 at 6:32am
12
Most recent comment from Marko Davidović:Hello Christian,
You are most welcome, and we are glad that we were able to help you. And I have forwarded your suggestion to the appropriate sector.
Should you have any further inquiries, we kindly r ...