Public Tickets
Duncan Richardson
Not letting me customise the events viewClosed
Amelia
Updated January 11, 2024 at 2:53pm
2
Most recent comment from Stefan Petrov:Hello Duncan,Thanks for reaching out to us.Unfortunately, this has been reported already. It's an issue related to the Divi builder. We are already working on it and it should be fixed with the n ...
Boledi
Struggling with plugin activationClosed
Amelia
Updated January 11, 2024 at 2:32pm
2
Most recent comment from Stefan Petrov:Hello Boledi,I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3559253
For future reference, please don't open ...
Yamato
Can't complete booking as Amelia tries to assign an unavailable employee for a selected time slotClosed
Amelia
Updated January 11, 2024 at 2:30pm
3
Most recent comment from Uroš Jovanović:Hello Yamato,Thank you for sharing the solution for that with us here.I will have this checked with our developers and let you know if this will cause any other issues with the Amelia plugin.I apprec ...
Wim Dewitte
Event list shortcodes with 'tag' not workingClosed
Amelia
Updated January 11, 2024 at 12:39pm
5
Most recent comment from Marko Davidović:Hello again,We are not quite sure what the issue was but we are glad to hear that everything is fine now and sould you have any further inquiries, we kindly request that you open separate tickets for ...
Gila Dávid
One service multiple meeting locationsClosed
Amelia
Updated January 11, 2024 at 12:34pm
2
Most recent comment from Marko Davidović:Hello again,Some things can be achieved and some can not.If you set this as one service Redirect URL After Booking can be only one URl so each location will get the same URL.But you can set the rest ...
Bastian Schloen
Booking is not triggeredClosed
Amelia
Updated January 11, 2024 at 12:30pm
5
Most recent comment from Stefan Petrov:Hello Bastian,Thanks for the credentials. After the investigation, here is what i was able to find in the console It looks like there is a problem with the column in the database, it doesn't hav ...
Tobias Müller
Notification not working if appointment purchased in packageClosed
Amelia
Updated January 11, 2024 at 11:47am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Yes, at the moment you need to use the package purchased notification when they book appointments during the purchase of the package,But you can add this ...
Jenny
Set Up issuesClosed
Amelia
Updated January 11, 2024 at 10:51am
4
Most recent comment from Uroš Jovanović:Hello Jenny,Glad to hear that the issue has been resolved.I will have this ticket closed now.
Anders Skov Westermann
LocalisationClosed
Amelia
Updated January 11, 2024 at 10:13am
4
Most recent comment from Uroš Jovanović:Hello Anders,Glad to be able to assist you.Please let me know if you have any other questions.
Petar
Payment hooksClosed
Amelia
Updated January 11, 2024 at 2:29pm
5
Most recent comment from Stefan Petrov:Hello Petar,You can use this hook, with booking data:
function my_custom_function ($reservationData, $container) { if ($reservationData && $reservationData['booking']['payments ...
Philipp Herrmann
error messageClosed
Amelia
Updated January 11, 2024 at 8:56am
2
Most recent comment from Stefan Petrov:Hello Philipp,Thanks for reaching out to us.Unfortunatelly, it's a known issue with Divi builder, it has been reported already and we are working on fixing this for a future update. Make sure t ...
Lucy Jayne Brown
Purchase Amelia StarterClosed
Pre-purchase questions for Amelia
Updated January 11, 2024 at 8:50am
4
Most recent comment from Marko Davidović:Hello there,We can not confirm that since you contacted us in pre-purchase category so in the future please open a new ticket u Amelia category with your purchase code. It looks to us that you still h ...
Franziska
Skip Package Info in Booking FormClosed
Amelia
Updated January 11, 2024 at 8:31am
6
Most recent comment from Marko Davidović:Hello again Franziska,Yes that is correct I'm afraid, this can be set only when services are included but when you show only packages in that case it can not show the calendar on the first step. ...
Arno Hoffrichter
Link to google MeetClosed
Amelia
Updated January 11, 2024 at 8:29am
4
Most recent comment from Marko Davidović:Hello again Arno,You can do that easily you just need to check for 3 things
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it ...
George
Change label 'employee' to something elseClosed
Amelia
Updated January 11, 2024 at 8:15am
4
Most recent comment from Stefan Petrov:Hello George,Apologies, but when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and que ...