As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Taya Raine Customer LoginClosed   Amelia   Updated January 29, 2024 at 8:43am   17 Most recent comment from Marko Davidović:Hello again Katrena,We appreciate your ongoing engagement with our support team, and we've addressed multiple tickets related to your concerns already. Based on our assessment, it appears that ... Benoit Lamaury Several questionsClosed   Amelia   Updated January 29, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... Christine Leiser Appointment TimesClosed Pre-purchase questions for Amelia   Updated January 29, 2024 at 6:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, you can set this with the free version also but please check your WordPress time settings like this Make sure that you are not using some custom form ... Eric Golla Linking to eventsClosed   Amelia   Updated January 29, 2024 at 6:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is possible but since Amelia can only exist in WordPress environment you can not have only link for each event. But what you can do is you can ... Francisco Orta the hooks don't work for meClosed   Amelia   Updated February 1, 2024 at 1:37pm   6 Most recent comment from Marko Davidović:Hello Francisco,We just got the feedback from our colleagues and they have told us to ask you if you can please explain in more detail what you are trying to accomplish. The filter you mentioned doe ... Agence15zen Galoyer Configuration SMTP GmailClosed   Amelia   Updated January 29, 2024 at 6:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Some step you did not configured properly. So for SMTP notifications you need to set it like this SMTP (Simple Mail Transfer Protocol) – Here we show ... ¬eopoldo Macias Add a service to an employee with custom day and timeClosed   Amelia   Updated January 29, 2024 at 6:00am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Arnaldo User registerClosed   Amelia   Updated January 29, 2024 at 4:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set that the default status for services is approved in that case. Please go to service section then edit service and in service setting you ... Nadine Add event is not possibleClosed   Amelia   Updated January 29, 2024 at 4:59am   4 Most recent comment from Marko Davidović:Hello again Nadine, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Tom Multiple bookingsClosed   Amelia   Updated January 29, 2024 at 4:56am   4 Most recent comment from Marko Davidović:Hello again, We are not sure where and what you think that the issue is but we will try to help as best as we can. So, individual employee settings override the service settings. And when you set Empl ... Auke van Nimwegen Conditional formatting not working properlyClosed   wpDataTables   Updated January 29, 2024 at 2:50am   6 Most recent comment from Miloš Jovanović:Hi Auke,That's perfect. I am glad you found a solution.As you know, if anything else comes up, don't hesitate to open new tickets.Thanks. Bisola Oloyede Pre-Filtering using Placeholder for Google SpreadsheetsClosed   wpDataTables   Updated January 29, 2024 at 1:56am   2 Most recent comment from Miloš Jovanović:Hi Bisola, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Matías de Anquin Elementor pro doesn't show wpDatatables widgetClosed Pre-purchase questions for wpDataTables   Updated January 29, 2024 at 1:55am   3 Most recent comment from Miloš Jovanović:Hi Matías,My apology, i sent you the wrong Screenshots, that was for the Gutenberg Editor.Here are the images from the latest Elementor/free version, if you just load the Elementor widgets and start ... fei データのインポートエラーClosed   wpDataTables   Updated January 29, 2024 at 1:38am   2 Most recent comment from Miloš Jovanović:Hi fei, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... David ShortcodeClosed   wpDataTables   Updated January 29, 2024 at 1:11am   2 Most recent comment from Miloš Jovanović:Hi David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...