As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeri Rosenthal Events List Booking Not WorkingClosed   Amelia   Updated January 31, 2024 at 7:49am   8 Most recent comment from Marko Davidović:Hello again Jeri,We are delighted to hear that everything is fine now and that it is working properly.Should you have any further inquiries, we kindly request that you open separate tickets for each q ... jorge cambio de starter a standarClosed   Amelia   Updated January 31, 2024 at 7:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Im afraid that we we did not get any message from youCan you please send this to us again?Looking forward to your reply.  Lisbel Valdés Rodríguez Slot AvailabilityClosed   Amelia   Updated January 31, 2024 at 6:59am   2 Most recent comment from Marko Davidović:Hello again,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appoi ... Santiago Gimenez i need up gred to proClosed   Amelia   Updated January 31, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can update at any time from your profile in our store. Since sales and promotions do not apply to upgrades and renewals we would suggest that you ask ... FilippoM Limit appointments per employeeClosed   Amelia   Updated January 30, 2024 at 6:06pm   4 Most recent comment from Uroš Jovanović:Hello FIlippo,Unfortunately, there is no workaround at the moment, but I hope that this feature will be implemented in the near future.In the meantime, please let me know if you have any other questi ... Paweł Bukowski BUG - the "multiple locations" caption is displayed even if there is only one locationClosed   Amelia   Updated January 30, 2024 at 5:57pm   2 Most recent comment from Uroš Jovanović:Hello Paweł,Thank you for reaching out to us.We have noted this issue and passed it to our developers to have it resolved. In the meantime, let me know if you have any other questions. Benoit Lamaury Custom price, depending on number of peopleClosed   Amelia   Updated January 30, 2024 at 12:42pm   2 Most recent comment from Stefan Petrov:Hello Benoit,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, there is an option to create a custom duration and pricing ... montaigne olivier Visuel des offresClosed   Amelia   Updated January 30, 2024 at 12:34pm   6 Most recent comment from Uroš Jovanović:Hello Montaigne,Thank you for your patience.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Sarah Delorme Email notificationsClosed   Amelia   Updated January 30, 2024 at 12:15pm   4 Most recent comment from Stefan Petrov:Hello Sarah,This means that your Calendar API is still in verification by Google. The application needs to be verified first to be used with Amelia. This is not related with Amelia, since we only have ... Acceleralia How to fix the "Error 503" error or hide the alert for the user when logging in.Closed   Amelia   Updated January 30, 2024 at 11:13am   4 Most recent comment from Stefan Petrov:Hello Acceleralia,Well, you could probably hide it in the console, but we are not that familiar since these errors help us to pinpoint where the errors are coming from. I guess when the problem is s ... Craig Haller Adding row programmaticallyClosed   wpDataTables   Updated January 30, 2024 at 10:52am   2 Most recent comment from Miloš Jovanović:Hi Craig,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this You can suggest it to our developers, though - they will do their best to make a solution ... Helga Coetzer Zoom placeholder not working for EventsClosed   Amelia   Updated January 30, 2024 at 10:51am   2 Most recent comment from Marko Davidović:Hello again, Thank you for reaching out to us. Link for a Zoom for event scan only be send if you have added employee to the event. If you did not do that please and emplyoee in edit event and save th ... M. de Leeuw Roles in access to parts of a tableClosed   wpDataTables   Updated January 30, 2024 at 10:26am   4 Most recent comment from Miloš Jovanović:Hello;My apologies once again for all the waiting time.Yes. When it comes to separating who can "see" and who can "Edit" the rows;with out built-in features, you can only try using the Editor Roles on ... Frank Manage eventsClosed   Amelia   Updated January 30, 2024 at 9:56am   4 Most recent comment from Marko Davidović:Hello again Frank,Yes, packages are not available for events but is you create one event that last 10 days with one purchase customer get access to all then days of the event. So this is sort of a pac ... Paolo Leguizamón Furniture rentalClosed   Amelia   Updated January 30, 2024 at 9:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We are not sure if Amelia is a good fit for this type of business because the plugin can ...