Public Tickets
Andzelika
PACKAGE EXPIRY & COUPONSClosed
Amelia
Updated January 11, 2024 at 7:36am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.1. Unfortunately, currently, this feature is not built-in in Amelia. There is only option to cancel this package as you mentioned already there is no opt ...
Aleksey
adding addressClosed
Pre-purchase questions for Amelia
Updated January 11, 2024 at 6:55am
4
Most recent comment from Marko Davidović:Hello again,Unfortunately, we are not HIPPA compliant, we will work on it in the future, but currently, we are not.
We don't store any data from your website, so everything you do with Amelia is ...
Ahsan
Custom Field issueClosed
Amelia
Updated January 11, 2024 at 6:36am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.In Amelia/setting/payments, if you scroll down when WooCommerce payment gateway is enabled,
you will see the option to Set MetaData and Description:
Jus ...
Research2024
Editing feature in wpdatatablesClosed
wpDataTables
Updated January 10, 2024 at 4:44pm
3
Most recent comment from Miloš Jovanović:Hello,My apologies - i just presumed that it is just a "table type" , but i forgot to ask, did you perhaps already had our Lite/Free wpDataTables Plugin installed and you just purchased a licence, wit ...
Chris B
Amelia functionalityClosed
Pre-purchase questions for Amelia
Updated January 10, 2024 at 4:34pm
2
Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.1. We have had users use Avada theme fusion builder and have not reported any issues with it.2. We currently don't have a subscription feature built- ...
Lionel Sharing
How does the ticket system work?Closed
wpDataTables
Updated January 10, 2024 at 4:11pm
2
Most recent comment from Miloš Jovanović:Hi Lionel,
Our sincerest apologies, as we wrote on the ticket;We had our Orthodox Christmas Break, our Support did not work through the Weekend ( we usually do not work on Weekends) , and we also ...
Amol Mirje
Auto number columnClosed
Pre-purchase questions for wpDataTables
Updated January 10, 2024 at 3:48pm
2
Most recent comment from Miloš Jovanović:Hi Amol,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ...
Misael
Tables not updating on the front endClosed
wpDataTables
Updated January 10, 2024 at 3:38pm
2
Most recent comment from Miloš Jovanović:Hi Misael,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Mohammed Choudry
collecting additional attendees info and discounts for multiple attendeesClosed
Pre-purchase questions for Amelia
Updated January 10, 2024 at 3:35pm
2
Most recent comment from Uroš Jovanović:Hello Mohammed,Thank you for reaching out to us and for your patience.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Ple ...
Franziska
package durationClosed
Amelia
Updated January 10, 2024 at 2:01pm
6
Most recent comment from Uroš Jovanović:Hello Franziska,Glad to be able to assist you.Please let me know if you have any other questions.
Chandrima
How add other or existing WooCommerce product to AmeliaClosed
Amelia
Updated January 10, 2024 at 1:10pm
2
Most recent comment from Uroš Jovanović:Hello Chandrima,Thank you for reaching out to us and for your patience.1. It is possible to set different WooCommerce products for different services and events. By default, all services/events are c ...
Dominika
Features questionClosed
Pre-purchase questions for Amelia
Updated January 10, 2024 at 1:01pm
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and Razo ...
Misael
Chart not showing data when 'Follow Table Filtering' is enabledClosed
wpDataTables
Updated January 10, 2024 at 12:58pm
4
Most recent comment from Miloš Jovanović:Hi Misael,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Patrick
SMSClosed
Amelia
Updated January 10, 2024 at 12:55pm
8
Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for the update on this.Please check the following article on this:Appointments are automatically canceledLet me know if that helped you or not.
Olivia
I requested a refundClosed
Amelia
Updated January 10, 2024 at 12:22pm
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.We do not send confirmation emails for that, if you have requested a refund it should reach you in 7 business days. In case it does not reach you please r ...