As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jim Huey wpdatatables pluginClosed Pre-purchase questions for wpDataTables   Updated January 29, 2024 at 1:09am   2 Most recent comment from Miloš Jovanović:Hi Jim, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Josy TableClosed   Master-Detail Tables for wpDataTables   Updated January 29, 2024 at 12:50am   2 Most recent comment from Miloš Jovanović:Hi Josy,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Jeeya MiPS Woocommerce QueriesClosed Pre-purchase questions for Amelia   Updated January 28, 2024 at 9:23pm   39 Most recent comment from Uroš Jovanović:Hello Ramon,To keep better track of tickets and issues, can you please create a separate ticket for this issue and I will assist you with this?Looking forward to your reply. Steve Law Messaging between customers and employeesClosed   Amelia   Updated January 28, 2024 at 9:22pm   2 Most recent comment from Uroš Jovanović:Hello Steve,Thank you for reaching out to us.There is no automatic way to do this in Amelia and thus can be only done outside of Amelia through direct contact via email.Please let me know if you have ... Maurizio Lattanzio Calendar viewClosed   Amelia   Updated January 28, 2024 at 9:16pm   2 Most recent comment from Uroš Jovanović:Hello Maurizio,Thank you for reaching out to us.The grey color represents the non-working hours and the white color represents the working hours (available hours for booking).Please let me know if you ... RICHARD D. WALDMAN purchasing questionsClosed Pre-purchase questions for Amelia   Updated January 28, 2024 at 5:24pm   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.Unfortunately, we do not offer that type of support, but I can answer all of your questions here, just let me know and I will assist you.Looking forward ... Glenn Email confirmations not sentClosed   Amelia   Updated January 28, 2024 at 5:16pm   2 Most recent comment from Uroš Jovanović:Hello Glenn,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Bouchnef ImadEddine plugin planClosed   Amelia   Updated January 28, 2024 at 3:08pm   2 Most recent comment from Uroš Jovanović:Hello Bouchnef,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3569719/ For future reference, please don't o ... Barad Dediashwili Multiple entry tickets in advance to an eventClosed   Amelia   Updated January 26, 2024 at 2:25pm   7 Most recent comment from Uroš Jovanović:Hello Barad,Glad to be able to assist you.Please let me know if you have any other questions. 坂本 Customization does not respond normallyClosed   Amelia   Updated January 26, 2024 at 1:50pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ... Auke van Nimwegen URGENT - No downloadClosed   wpDataTables   Updated January 26, 2024 at 1:37pm   6 Most recent comment from Miloš Jovanović:Hi Auke,You're very welcome.As you know, If anything else happens, please don't hesitate to open new tickets. Ying Zhang Search featureClosed   Amelia   Updated January 26, 2024 at 12:43pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, of course in event section you can search attendees and it will show which events this customer has booked. Just make sure to adjust the time rangeTh ... Simon Gevcen Is it possible for bookings to be made by not logged-in visitors?Closed Pre-purchase questions for Amelia   Updated January 26, 2024 at 12:40pm   5 Most recent comment from Marko Davidović:Hello again Simon,We will close it now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all ... Rodrigue Planté I want to know if we can put the plugin in FrenchClosed Pre-purchase questions for Amelia   Updated January 26, 2024 at 12:26pm   2 Most recent comment from Stefan Petrov:Hello Rodrigue,Thanks for reaching out to us.Yes, you can. At the moment we have Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italian, Swedish, Brazilian Portuguese, Portuguese, Greek, ... Urs vulnerable to Broken Access ControlClosed   Amelia   Updated January 26, 2024 at 11:55am   4 Most recent comment from Marko Davidović:Hello again,Thank you for sharing this to us we will forward this to our developers.Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ...