Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi there,
I can't seem to get the step-by-step booking module to work for non-logged in users. It appears on my website on this page (https://yourlifesatori.com/book-us/) but for non-logged in users it doesn't show the booking module. Please help!
I contacted you guys previously and followed your advice of contacting my hosting provider, and disabled security settings and cleared cached, however, it still doesn't fix the issue.
Could you please give me a few possible solutions to this?
Thank you
Damien
Hello there,
Thank you for reaching out to us.
Unfortunately, no, this is the only possible solution. Amelia does not have any possibility to hide or show the booking form and we do not have any membership option at this time.
So either your hosting provider needs to check this again an set up again or you have some other security or membership plugin that is preventing from to show on the page. We do not have this kind of options. So what my colleagues suggested in this ticket is the only solution https://tmsplugins.ticksy.com/ticket/3568316/ that we have and it worked in 100% of cases. So please check if you have any security or membership plugin or your hosting provider need to take another look and set this up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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