Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi,
in my website, for whatever reason, the customer can proceed to select a time slot that's already occupied, which shouldn't be visible, and when it's time to confirm the booking there's a warning saying: "Time Slot not available" (could be something slightly different, I am translating from Italian, but in essence that's what's said).
Attached you have the screenshot of my Google Calendar as well as what the customer sees.
I have occupied in my Google Calendar a slot for 03:00 PM to 04:00 PM (Yes I toggled on "Busy Slots" in settings). The customer can select the 03:30 PM time slot and proceed with filling his/her personal details and wen he click confirm the second screenshot's content appears.
Can you please let me know what what could be wrong or what could be the issue ?
Attached files: Screenshot 2024-02-02 at 15.47.13.png
IMG_738424B740F3-1.jpeg
Hello there,
Thank you for reaching out to us.
Most likely you did not set Maximum Number Of Events Returned in settings integration to 2500 like this
Please set this to 2500 and purge the cache and this should not happen again.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
thank you very much for the help, it worked like a charm.
You are very professional and helpful as always!
Hello again Raphael,
You are most welcome, and we are glad that we were able to help you and thank you so much for the compliments. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables