Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3576220
View All Package (All Dates)
Closed

Comments

  •  3
    Jeremy Choi started the conversation

    When you go into Packages, and then Manage Package:

    6869302168.png

    We sold a few of them a while back, but it defaults for the week:

    1669201442.png


    Is it possible to show all ACTIVE ones or something?  This way, our Managers can assign an appointment to the package?  


    Unless there is another way to do it?  We tried creating an appointment, and assigning it to the client, but then it doesn't minus it off the package.  So it's hard to tell how much the person has left.  The only place we have found to be able to add an appointment to a package is within this dashboard inside packages:

    7862144323.png

    And to get to that I always have to SET the date range back a long way back.


  •  1
    Sayed replied

    We are facing the same issue. Adding/managing appointment from the backend is too much hassle.

  •  3
    Jeremy Choi replied

    Yes.

    It's probably best to also make it so that when you schedule someone for an appointment using the Appointment tab, perhaps it'll have some sort of pop up that says, "Do you want this session to be included in their package? and then it can give you a list of packages that client has already purchased..." and select from there, and it can minus it from that package.

  •  1,175
    Uroš replied

    Hello Jeremy and Sayed,

    Thank you for your suggestion regarding the appointment scheduling feature in the Appointment tab. We truly appreciate your feedback and are always striving to enhance our platform to better meet your needs.

    We understand the importance of seamlessly integrating appointment scheduling with package management for our users. Your suggestion to include a prompt asking whether the session should be included in the client's package, along with a list of packages already purchased, is valuable and aligns with our commitment to improving user experience.

    We will pass your suggestion along to our development team for consideration. While we cannot guarantee immediate implementation, please rest assured that your input plays a crucial role in shaping the future enhancements of our platform.

    If you have any further suggestions or feedback, please don't hesitate to reach out. We're here to ensure your experience with our platform is as seamless and efficient as possible.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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  •  3
    Jeremy Choi replied

    Or a simple fix for the time being is when you click on Manage Package, the DATE RANGE should be all time or filter by OPEN OR CLOSED / CANCELED packages.


    I think every manager wants to see all the OPEN / ACTIVE packages available.  This way, we don't have to go back in time (and adjust the dates) just to find if someone has a package or not.  

  •  1,175
    Uroš replied

    Hello Jeremy,

    Thank you once again for your suggestions and feedback.

    Please let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables