Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

MARIE PETIT UpgradeClosed   Amelia   Updated January 24, 2024 at 2:53pm   2 Most recent comment from Stefan Petrov:Hello MARIE PETIT,You need to remove the current version of the plugin, download the newly purchased one, install that version and then enter the purchase code. In this way you are activating the pro ... julian bogdan amelia shortcodesClosed   Amelia   Updated January 24, 2024 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Julian,Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amel ... Jeremy Choi Notification Emails Remove LanguageClosed   Amelia   Updated January 24, 2024 at 1:47pm   4 Most recent comment from Uroš Jovanović:Hello Jeremy,As Marko is out of the office, I will fill in for him.Unfortunately, there is no such option to delete it and you will have to configure it for both templates in the future.Please let me ... Sebastian Villaboa settingClosed   Amelia   Updated January 24, 2024 at 1:01pm   10 Most recent comment from Stefan Petrov:Hello Sebastian,Everything is related to each other, the services, locations, and employees. You can't assign the location to a service, but you can assign the location to the employee. Yet again ... Vicki Love Block payments and bookingsClosed   Amelia   Updated January 24, 2024 at 12:42pm   2 Most recent comment from Stefan Petrov:Hello Vicki,Thanks for reaching out to us.You can configure a package of services that can be offered with discounted pricing. Packages in the Amelia Booking plugin are made to give you the option to ... Sascha Optional FieldClosed   Amelia   Updated January 24, 2024 at 12:06pm   2 Most recent comment from Stefan Petrov:Hello Sascha,You can add the placeholder for the custom field in the notifications template, so each time the booking is completed, if the custom field is selected, it will render the information. O ... Andrew notesClosed   Amelia   Updated January 24, 2024 at 11:53am   2 Most recent comment from Stefan Petrov:Hello Andrew,Thanks for reaching out to us.When creating an appointment, the employee will have the option to write a note, but this is for internal usage. As you can see, right under the date and tim ... Vicki Love Custom FontClosed   Amelia   Updated January 24, 2024 at 11:43am   15 Most recent comment from Uroš Jovanović:Hello Vicki,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Peter Dudics apiClosed   Amelia   Updated January 24, 2024 at 11:35am   3 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for your patience.We have identified this as a bug and it will be fixed in the next update. You can replace the following file:src/Infrastructure/API/ApiRoutes/Booking/Appointmen ... Roberto Payment integrationClosed Pre-purchase questions for Amelia   Updated January 24, 2024 at 11:08am   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... reu0691 Get custom field information for an event I can't. I registered the event and put a custom field in it. By the way, the customer about customization is not getting information.Closed   Amelia   Updated January 24, 2024 at 9:33am   2 Most recent comment from Stefan Petrov:Hello reu0691,Thanks for reaching out to us.When you create a custom field, make sure that the particular event or service is assigned to that custom field. The custom fields will appear on the "cust ... Safa Alai Refer Events to FriendsClosed   Amelia   Updated January 24, 2024 at 8:46am   4 Most recent comment from Uroš Jovanović:Hello Safa,Thank you for clearing that up.Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel f ... Tom Available booking times incorrectClosed   Amelia   Updated January 24, 2024 at 8:21am   14 Most recent comment from Stefan Petrov:Hello Tom,You are welcome, i'm glad that i could help.Please, let us know if you have any other questions or issues and we will kindly assist.Have a nice day! JP Fallou TEchnicalClosed   Amelia   Updated January 23, 2024 at 7:21pm   4 Most recent comment from Uroš Jovanović:Hello,We are glad to be able to assist you.I will have this ticket closed. Diego Covarrubias APPOINTMENT EMPLOYEE STATUSClosed   Amelia   Updated January 23, 2024 at 6:33pm   15 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for the update on this and for your patience.I will have this ticket closed now.