Public Tickets
Oliver
customize coloursClosed
Amelia
Updated January 30, 2024 at 8:42am
6
Most recent comment from Marko Davidović:Hello again,You need to apply this to your page. It seems that you are using 1.0 booking form not our new ones 2.0. So you can try and expand our booking so that you do not need to scroll down using ...
Lisbel Valdés Rodríguez
Refund with Amount 0.00€Closed
Amelia
Updated January 30, 2024 at 8:39am
3
Most recent comment from Stefan Petrov:Hello ORION PREMIER SL,Thanks for reaching out to us.Great to see that you were able to find the solution. Certainly, it will be beneficial for us to know if it happens in the future in other tickets ...
John
TooltipsClosed
Pre-purchase questions for wpDataTables
Updated January 30, 2024 at 8:39am
10
Most recent comment from Miloš Jovanović:Hi John,Thank you for the kind words, we appreciate it.Anything else that we could assist with, please don't hesitate to create new tickets.
Michael
Custom Status / Tile ColoursClosed
Amelia
Updated January 30, 2024 at 8:25am
2
Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.If you are referring to the tile color in the backend, in the appointment backend, this is already configured to follow the booking but based on where the a ...
Saul Campos
Restrict reservationsClosed
Amelia
Updated January 30, 2024 at 8:13am
4
Most recent comment from Marko Davidović:Hello again,Custom field that you create are for gathering addition data it can not be used for identification purposes.We do not have this exactly but we have something similar that might help.We hav ...
Wilfried Kopecky
Notification EmailsClosed
Amelia
Updated January 30, 2024 at 8:10am
2
Most recent comment from Stefan Petrov:Hello Wilfried,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation si ...
Omer Kamal
Plugin not workingClosed
Amelia
Updated January 30, 2024 at 7:46am
5
Most recent comment from Marko Davidović:Hello again,Not sure if this can be resolved on our end but we will forward this to our developers so that they can take a closer look. Thank you for that.Should you have any further inquiries, we kin ...
Maarten Baltussen
NotificationClosed
Amelia
Updated January 30, 2024 at 7:25am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works:
All times in the back-end of ...
Raymon
Error when connecting Google calendarClosed
Amelia
Updated January 30, 2024 at 7:10am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.You have two types of errors. When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee' ...
Mak
InformationClosed
Pre-purchase questions for Amelia
Updated January 30, 2024 at 6:36am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.We are not sure if Amelia is a good fit for you since the plugin cannot be used for multi-day bookings. Amelia is designed for appointments and the longe ...
Olga
Calendar / bookingsClosed
Amelia
Updated January 29, 2024 at 3:01pm
2
Most recent comment from Stefan Petrov:Hello Olga,By default, when you configure the booking form, on the first step, the customers need to choose the service, employee or location. Based on this selection, the timeslots will appear as the ...
Tomasch
CheckboxesClosed
wpDataTables
Updated January 29, 2024 at 2:46pm
9
Most recent comment from Miloš Jovanović:Hi Rasmus,Yes - This ticket is for a completely different product, our wpDataTables, which are used to build DataTables, and they have various advanced Column filter options - amongst them is the Che ...
Stephen Taylor
Amelia not allowing custom duration in certain circumstancesClosed
Amelia
Updated January 29, 2024 at 2:45pm
2
Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.Can you please provide me with the screen recording of the whole process and I will assist you with this?Looking forward to your reply.
Shira Feen
Not workingClosed
Amelia
Updated January 29, 2024 at 2:41pm
16
Most recent comment from Shira Feen:Appreciate the help!
Shanda
Trying to add a Trendline to my existing HighStock ChartClosed
wpDataTables
Updated January 29, 2024 at 2:23pm
2
Most recent comment from Miloš Jovanović:Hi Shanda,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...