As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Brockforhire Feature Request: Import and Export Option for Booking ThemesClosed   Amelia   Updated June 17, 2024 at 9:01am   4 Most recent comment from Stefan Petrov:Hello Brockforhire,We would love to help on this one, of course, but the only solution would be to create services and employees manually and assign them accordingly. Unfortunatelly, there is no opti ... Marcin Linking WP User with Amelia UserClosed Pre-purchase questions for Amelia   Updated June 17, 2024 at 8:54am   2 Most recent comment from Stefan Petrov:Hello Marcin,Thanks for reaching out to us and for your interest in Amelia.Please, find the answers belowDoes Amelia operate on WP Users? Or does it have separate table with users details? I remember ... Laura Hackett Catalog Booking SystemClosed   Amelia   Updated June 17, 2024 at 8:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure what you are asking us exactly. Do you want to use catalog instead of step by step form? If this is the case you just need to place that shortcod ... Simon Ferrara the calendar doesn't display days offClosed   Amelia   Updated June 17, 2024 at 8:19am   5 Most recent comment from Simon Ferrara:hi Stefan, sorry I was too harsh. I’m truly sorry and I understand your pint of course sincerely,Simon  Luis Manuel Montoro Marchal I want to edit the servicesClosed   Amelia   Updated June 17, 2024 at 7:03am   4 Most recent comment from Marko Davidović:Hello again,Unfortunately, currently, this feature is not built-in in Amelia. This an not be achieved Amelia booking form is designed in that way that they must book the appointment first and then you ... Leonardo Lilla Gomes List of participantsClosed   Amelia   Updated June 17, 2024 at 4:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Exporting customers is only available from the backend you can not do this as an emplo ... Roland TrafftClosed   Amelia   Updated June 17, 2024 at 4:36am   3 Most recent comment from Marko Davidović:Hello again Roland,For any question regarding Trafft please reach out to our Trafft agents on this link https://trafft.com/contact/.We wish you all the best and hope you have a wonderful day ahead.  Rolf Book Appointments in the pastClosed   Amelia   Updated June 17, 2024 at 4:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you can book appointments in the past. This option is available in Amelia. Should you have any further inquiries, we kindly request that you open se ... duval nicolas case mail inaccessibleClosed   Amelia   Updated June 17, 2024 at 4:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is because you are testing this while you are logged in and with your WP user these fields are pre-populated automatically but if your customers try ... Amir Recurring bookings for PackagesClosed   Amelia   Updated June 17, 2024 at 4:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. When you offer packages customer can book at any available time slot and they have to ... daniel Outlook IntegrationClosed   Amelia   Updated June 17, 2024 at 4:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, we can not have live session we provide support only via tickets. You can do that easily you just need to check for 3 things 1. You have ... Simon Ferrara Dashboard not showing the right choiceClosed   Amelia   Updated June 17, 2024 at 4:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not how this option works. You can not add this to dashboard this just changes the order in which they will show what section will be first like ... Daniel Rosehill Bug report: editing table results in duplicated rowClosed   wpDataTables   Updated June 14, 2024 at 2:55pm   4 Most recent comment from Miloš Jovanović:Hi Daniel,You're welcome. I will pass the positive feedback to our developers - they keep doing their best to fix any new issues as quickly as we find them.In regards to the other issue, I can ... Janet Webster Out of hours appointmentsClosed   Amelia   Updated June 14, 2024 at 2:29pm   2 Most recent comment from Stefan Petrov:Hello Janet,Thanks for reaching out to us. There is an option "allow admin to book at any time", but this option is only available for admins. Employees doesn't have this option and they will onl ... MD State Department of Education Multisite Table Configuration w/ HTML in Transform ColumnClosed   wpDataTables   Updated June 14, 2024 at 2:24pm   6 Most recent comment from Miloš Jovanović:Hello,Thank you very much for sharing that solution with us.This will be very valuable for other users who might experience the same issue with Transform Value on multisite environments so we will mak ...