Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Maey Pronk Services in packages same date/timeClosed   Amelia   Updated June 16, 2023 at 3:06pm   4 Most recent comment from Uroš Jovanović:Hello Matyas,Thank you for that.At the moment, one employee cannot be booked for more than one appointment at the same time and there is no workaround for that.Please let me know if you have any other ... Louise Time not synchonisedClosed   Amelia   Updated June 16, 2023 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Louise,Thank you for reaching out to us.Please check if three is a time zone difference between your website and the Google Calendar of the employee.Looking forward to your reply. Acceleralia Calendar not loadingClosed   Amelia   Updated June 16, 2023 at 1:17pm   11 Most recent comment from Uroš Jovanović:Hello,Can you please let me know what changes you made in the profile I need to know the root of this issue?Looking forward to your reply. Promsy Célia problem with confirmation mailClosed   Amelia   Updated June 16, 2023 at 12:52pm   7 Most recent comment from Marko Davidović:Hello Célia,There have been a lot of improvements since then. You can find the complete information in our change log on this link https://wpamelia.com/changelog/.If you have any more questions plea ... Hugues Martin SelectBoxClosed   wpDataTables   Updated June 16, 2023 at 12:42pm   13 Most recent comment from Miloš Jovanović:Hi, Hugues and Raffaele.Thank you Hugues for sharing this workaround with JS with us, that is very kind of you.I will pass this to our developers as it will most probably help them with fixing this b ... Damien Carbery Book service for non-standard timeClosed   Amelia   Updated June 16, 2023 at 12:26pm   4 Most recent comment from Marko Davidović:Hello Damien, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Thomas Meurice Language issueClosed   Amelia   Updated June 16, 2023 at 12:01pm   6 Most recent comment from Miloš Jovanović:Hi, Thomas. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Cory Automatic Customer Account CreationClosed   Amelia   Updated June 16, 2023 at 11:51am   4 Most recent comment from Uroš Jovanović:Hello Cory,Is that the only email that is not being sent out?Looking forward to your reply. Ilse Busyness - Fully Booked VisibilityClosed Pre-purchase questions for Amelia   Updated June 16, 2023 at 11:06am   12 Most recent comment from Aleksandar Vuković:Just a small update, Ilse.Our developers already started working on this.I hope they'll have enough time to fix it for our next update, but I can't promise you that. It should be released i ... Ahsan Ramzan Delete PluginClosed   Amelia   Updated June 16, 2023 at 11:01am   5 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Ahsan, but as mentioned in my previous response, and the ticket Maximo opened previously, we have not been able to find the root of this issue.We have other customers, u ... Henk Petter Refund optionClosed   Amelia   Updated June 16, 2023 at 10:56am   2 Most recent comment from Uroš Jovanović:Hello Henk,Thank you for reaching out to us.The refund option will be available n the next update of the Amelia plugin.Hope this helps you.Please let me know if you have any other questions. Corina Chocrón Integración con ZoomClosed   Amelia   Updated June 16, 2023 at 10:51am   2 Most recent comment from Marko Davidović:Hello Corina, Thank you for reaching out to us.You can find new information in our documentation which has been updated already. Please follow the instruction from ou documentation that you can find o ... Geoffrey 2-Way SyncClosed   Amelia   Updated June 16, 2023 at 10:37am   4 Most recent comment from Uroš Jovanović:Hello Geoffrey,Can you please provide me with the screenshot of the issue that you are dealing with and I will assist you with this?Looking forward to your reply. Isabel van der Meijde My services are not updating while I changed themClosed   Amelia   Updated June 16, 2023 at 10:02am   9 Most recent comment from Aleksandar Vuković:You're welcome, Isabel.Please feel free to reach out to us if you have any further questions or concerns! James Poindexter PayPal ErrorClosed   Amelia   Updated June 16, 2023 at 9:27am   5 Most recent comment from Aleksandar Vuković:Thank you for letting me know, James.Can you tell me which one was it?