As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Bharat Need HelpClosed   Amelia   Updated June 13, 2024 at 7:42am   3 Most recent comment from Marko Davidović:Hello again,You need to add a customer panel placeholder to your appointment-approved notifications like this for example  And when they book for the first time and when they click on the link they w ... Dominique Beck memberships / subscription featureClosed   Amelia   Updated June 13, 2024 at 7:36am   20 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We understand your concerns and appreciate your patience. We have implemented a significant number of new features in Amelia and are currently finalizing ... Local for you Admin Multiple BookingClosed   Amelia   Updated June 13, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can either add/create new customers like thisOr increase the number that is one customer is bringingBut you need to check the service capacity and emp ... Randy Miller Master Detail Link Not AppearingClosed   Master-Detail Tables for wpDataTables   Updated June 13, 2024 at 6:23am   11 Most recent comment from Aleksandar Vuković:Hey David.Sorry, not yet. It will, however, consist mostly of what I wrote on May 16th. Is there anything confusing in there I can help you with? Alessandro Calendar TranslationClosed   wpDataTables   Updated June 12, 2024 at 8:10pm   5 Most recent comment from Miloš Jovanović:Hi Alessandro,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted ... Igor Stripe LabelClosed   Amelia   Updated June 12, 2024 at 3:49pm   2 Most recent comment from Uroš Jovanović:Hello Igor,The images for payments on the front end can be changed in /wp-content/plugins/ameliabooking/public/img/payments/icons/ and /wp-content/plugins/ameliabooking/public/img/payments/ folders. ... Simon Ferrara Flag not centeredClosed   Amelia   Updated June 12, 2024 at 3:45pm   2 Most recent comment from Uroš Jovanović:Hello Simon,I appreciate your patience.I will respond to the other ticket you created as soon as possible. LORMEAU Problème techniqueClosed   Amelia   Updated June 12, 2024 at 3:44pm   2 Most recent comment from Uroš Jovanović:Hello Lormeau,Thank you for reaching out to us.Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Cadcom Notification email calendrier OutlookClosed   Amelia   Updated June 12, 2024 at 3:14pm   6 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.I will perform checks and provide you with an update on it. hamid aksouda working hours in AmeliaClosed   Amelia   Updated June 12, 2024 at 2:41pm   11 Most recent comment from Uroš Jovanović:Hello Hamid,The new update should be released in the next few days.Thank you for your patience. Marios Tzavelas Pages do not loadClosed Pre-purchase questions for Amelia   Updated June 12, 2024 at 12:38pm   4 Most recent comment from Stefan Petrov:Hello Marios, I was able to find this article regarding the elementor "safe mode". Perhaps, you can try the things mentioned here. They've mentioned seven ways on how to fix the issue. Ali Padilla busy calendar slotsClosed   Amelia   Updated June 12, 2024 at 12:36pm   4 Most recent comment from Uroš Jovanović:Hello Ali,Thank you for the update on this.That option basically determines how many events from Google, Amelia will take into account.Please let me know if that worked for you or not. gfrischholz Frischholz Dates in Diagram shown incorrectlyClosed Pre-purchase questions for wpDataTables   Updated June 12, 2024 at 12:30pm   6 Most recent comment from Miloš Jovanović:Hi Gerhard,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to ... Stine Himle 400: redirect_uri_mismatchClosed   Amelia   Updated June 12, 2024 at 12:14pm   10 Most recent comment from Stefan Petrov:Hello Stine Himle,Thanks again for the invitation. I was able to accept and log in to both WP and Google Cloud.It has been fixed now. If I go the employee settings and choose to connect to Google Cal ... Alexandru Filter including null valuesClosed   wpDataTables   Updated June 12, 2024 at 11:58am   7 Most recent comment from Miloš Jovanović:Hi Alexandru,Thank you very much for sharing this custom workaround.Any user who comes across this public ticket and needs the same solution, it will be very useful for them.I will also make a note o ...