As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Webvalkyrie.ee Booking Forms 1.0 CustomizeClosed   Amelia   Updated June 12, 2024 at 11:10am   4 Most recent comment from Stefan Petrov:Hello Webvalkyrie.ee,Thanks for the access, but unfortunately I don't have the admin permissions so I'm not able to see all the options. Colors on the booking form can be edited in Customiz ... Celia Nesciunt culpa ut iusto quo officia dicta.Closed Pre-purchase questions for wpDataTables   Updated June 12, 2024 at 10:31am   2 Most recent comment from Miloš Jovanović:Hi Celia, I'm sorry, I'm not sure if this was a test ticket or if you require any assistance from our Support. If there is anything we can help with, please let me know. Thank you. Artur Stripe Payment ErrorClosed   Amelia   Updated June 12, 2024 at 10:26am   4 Most recent comment from Stefan Petrov:Hello Artur,Great, thanks for letting me know. Sometimes, those caching plugins can cause issues, as well.Anyway, let us know if you have any other questions or issues.  Adina J Docter Docter option for people to list their pronounsClosed   Amelia   Updated June 12, 2024 at 10:00am   2 Most recent comment from Stefan Petrov:Hello Adina,The solution would be to add a custom field. The Custom Fields feature gives you the option to add more fields to your booking form so as to customize it to best match your business needs ... Adina J Docter Docter Service price not updating on front endClosed   Amelia   Updated June 12, 2024 at 9:58am   2 Most recent comment from Stefan Petrov:Hello Adina,Thanks for reaching out to us.Have you configured the pricing per employee? The pricing shown here is the pricing configured per employee for a certain service. If you have a couple of emp ... Duarte Nunes Unexpected behaviour when closing the popup for Catalog Booking 2.0Closed   Amelia   Updated June 12, 2024 at 9:17am   10 Most recent comment from Stefan Petrov:Hello Duarte,Apologies, i missed that part in a rush. I thought that I could help in hiding the button with CSS, but you already did it. We will address this bug in a future update, of course.  Kitti Beke Can I set a daily limit per service?Closed   Amelia   Updated June 12, 2024 at 8:56am   4 Most recent comment from Stefan Petrov:Hello Kitti,You are welcome. If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Daniela Barros Fonseca I have no access to my contact e-mailClosed Pre-purchase questions for Amelia   Updated June 12, 2024 at 8:52am   11 Most recent comment from Stefan Petrov:You are most welcome, Daniela.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Rohit Tariyal Amela Seperate Astrologer DashbordClosed Pre-purchase questions for Amelia   Updated June 12, 2024 at 8:43am   16 Most recent comment from Stefan Petrov:You are most welcome, Rohit.Looking forward to hearing from you soon and seeing you as Amelia user.Have a nice day! Alexis Berk Package UpsellClosed   Amelia   Updated June 12, 2024 at 8:10am   6 Most recent comment from Stefan Petrov:Hello Alexis,Apologies, when you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questio ... Natascha Vantuykom is it possible for an employee to add both Google calendar and Outlook calendar?Closed   Amelia   Updated June 12, 2024 at 7:05am   2 Most recent comment from Stefan Petrov:Hello Natascha,Thanks for reaching out to us. You can have an employee connected to both calendars at the same time. Usually, users only connect to either Google or Outlook, but it's possible to ... CHDS Support Not getting plugin update notifications in WordpressClosed   wpDataTables   Updated June 11, 2024 at 7:24pm   4 Most recent comment from Miloš Jovanović:Hello,Once again, our sincerest apology for such a late reply on your other/older ticket.That delay will not happen again, we will do our best to be much quicker going forward.I am happy to see you so ... Walid Kayhan Changing the front-end calendar start dayClosed   Amelia   Updated June 11, 2024 at 2:37pm   4 Most recent comment from Uroš Jovanović:Hello Walid,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Max Jan Heinrich Custom Service Color - Booking Form 2.0Closed   Amelia   Updated June 11, 2024 at 2:02pm   2 Most recent comment from Stefan Petrov:Hello Max,Thanks for reaching out to us. That's strange, but using the same hex color in our localhost I was able to make changes. Have you tried clearing caching/cookies?  booth_1 Filter bug when using backClosed   wpDataTables   Updated June 11, 2024 at 1:34pm   4 Most recent comment from Miloš Jovanović:Hi Tyrhone,I am glad to see this was helpful as a step forward to resolve the issue.Yes, that is a good idea, I believe if you can exclude the page with the table from any caching, that should reso ...