Public Tickets
Gerhard Neinert
Upgrade from yearly to lifelong?Closed
Pre-purchase questions for Amelia
Updated June 30, 2023 at 8:46am
9
Most recent comment from Uroš Jovanović:Hello Gerhard,You will receive your money back in the next 2-3 business days.Please let me know if you have any other questions.
[email protected]
Setting up time slotsClosed
Amelia
Updated June 30, 2023 at 8:05am
2
Most recent comment from Marko Davidović:Hello,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you set your service to be available for Monday to Friday then customer can book at any day ...
Christophe
Define different payment account for each eamployee or serviceClosed
Pre-purchase questions for Amelia
Updated June 30, 2023 at 8:01am
2
Most recent comment from Marko Davidović:Hello Christophe,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At this time all payments can go to only one account and you would need to distribut ...
Milove Clairin
Zoom to amelia app OauthClosed
Amelia
Updated June 30, 2023 at 8:00am
2
Most recent comment from Marko Davidović:Hello Milove,
Thank you for reaching out to us.We needed to create this since Zoom was dropping JWT function.Zoom link can be sent to your customers but you need to add zoom link placeholder there so ...
[email protected]
[ameliastepbooking] not workingClosed
Amelia
Updated June 30, 2023 at 6:32am
3
Most recent comment from Marko Davidović:Hello [email protected] and Henry,
Thank you for reaching out to us.Henry, you have a different issue as far I can recall you have this error "Oops...It seems like there are no available o ...
Santiago
Column formattingClosed
wpDataTables
Updated June 29, 2023 at 9:23pm
2
Most recent comment from Aleksandar Vuković:Hello Santiago.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.We will work on conditional filtering between columns, but ...
CHAVAND
CustomisationClosed
Amelia
Updated June 29, 2023 at 12:30pm
7
Most recent comment from Marko Davidović:Hello CHAVAND,We try to help as best as we can but some features are not available at this time.If you have any more questions please open a new separate ticket for each question and we will gladly h ...
An Janssens
Events calendar : closed eventClosed
Amelia
Updated June 29, 2023 at 12:29pm
4
Most recent comment from Marko Davidović:Hello An,We are glad to hear that everything is fine now and If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the ...
Roberto
I cannot select a specific event in the calendarClosed
Amelia
Updated June 29, 2023 at 12:13pm
4
Most recent comment from Marko Davidović:Hello Roberto,
You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best. ...
Neal Lawrence
Features for education portfolioClosed
Pre-purchase questions for wpDataTables
Updated June 29, 2023 at 12:04pm
2
Most recent comment from Aleksandar Vuković:Hello Neal.Thank you for reaching out to us.Tables you create with our plugin need to be maintained by the admin of the site.You can (#1) enable editing for database tables (manual, SQL query-based, o ...
Erica
Amelia & WC Products IntegrationClosed
Amelia
Updated June 29, 2023 at 11:48am
4
Most recent comment from Marko Davidović:Hello Erica,
Yes, and no.
When you create a service (studio entry) allocate a WC product to it but packages are part of that service you do not need a different product in WooCommerce for packages yo ...
Don Carter
tech supportClosed
Amelia
Updated June 29, 2023 at 11:18am
3
Most recent comment from Marko Davidović:Hello again Don,We are sending you a custom CSS that you need to apply to this page where this happens
.am-event__btn {
background: white !important;
}
.amelia-app-booking #amelia-booking-wrap #am-e ...
Angelo
Payment reminderClosed
Amelia
Updated June 29, 2023 at 11:12am
4
Most recent comment from Uroš Jovanović:Hello Angelo,Glad to be able to assist you.Pleas let me know if you have any other questions.
Amir Hanna
Strip Icon While processing paymentClosed
Amelia
Updated June 29, 2023 at 10:53am
10
Most recent comment from Marko Davidović:Hello again Amir,In your video we can see that you copied the placeholder but you did not paste/add it to description. Please paste it for example with ctrl+v or with right click on the mouse and choo ...
Christian
Organizer tag not working for eventsClosed
Amelia
Updated June 29, 2023 at 10:30am
19
Most recent comment from Aleksandar Vuković:Thank you for keeping this ticket alive, Simon.Since the bug has been created, I believe it will be resolved relatively soon. I can't make any promises, but if the developers inform us it' ...