As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Oliver Show location address while bookingClosed Pre-purchase questions for Amelia   Updated February 11, 2020 at 9:19am   2 Most recent comment from [deleted]:Hi Oliver,Thank you for your interest in our plugin.Unfortunately it is not possible to show the map with locations at the moment, you can only display all locations in the dropdown so you can write t ... alex multiple booking and commission based booking for multiple employeesClosed   Amelia   Updated February 11, 2020 at 8:28am   4 Most recent comment from Aleksandar Vuković:I see Alex.I agree with you, but unfortunately we don't have anything like that. Payment engines are only integrated with Amelia, and we didn't even think about having an automated process ... Florian Huber using %CURRENT_POST_ID% to get the ORIGINAL post_id of a translated postClosed   wpDataTables   Updated February 11, 2020 at 7:47am   11 Most recent comment from Aleksandar Vuković:Awesome, FlorianThank you very much. I forwarded it to our development team, and I'm sure they'll have a use of it.If you have any further questions or issues, please feel free to open a new ... Mihai Eniu Extra booking filtersClosed   Amelia   Updated February 10, 2020 at 4:08pm   4 Most recent comment from [deleted]:Hello Mihai, You are welcome. Check out the Search view as well, maybe it is more suitable for your use case. This is the view where they can search through the services and there are several filte ... Mansoor Jadoon Email already exists for employeeClosed Pre-purchase questions for Amelia   Updated February 10, 2020 at 3:32pm   2 Most recent comment from [deleted]:Hi Mansoor,What version of Amelia do you have? This is a pre-purchase category reserved for those who havenćt purchase yet, I am not eligible to help you with this, this is a question for support eng ... rieffjj Detail table blocks whole SiteClosed   Master-Detail Tables for wpDataTables   Updated February 10, 2020 at 3:03pm   6 Most recent comment from Aleksandar Vuković:Hello Jean-JacquesYou're welcome, glad I could help.This is going to be fixed with the next update. DFSKarma, since the last response was private, here's how this was fixed for Jean-Jacqu ... Pepo48 Customer Panel - Send Access Link Form TranslationClosed Pre-purchase questions for Amelia   Updated February 10, 2020 at 2:50pm   2 Most recent comment from [deleted]:Hi Pepo48,Thank you so much for letting us know, that is bug on our end. We will fix this with next update.In the meantime, you can change 'send access link', see image attached. Thanks on ... PAUL BALIK Retain Certain Field Functionality After Submit and Add NewClosed   wpDataTables   Updated February 10, 2020 at 2:17pm   6 Most recent comment from Aleksandar Vuković:You're welcome, PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Aranan Nathan Working time does not update on bookingClosed   Amelia   Updated February 10, 2020 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello Aranan NathanThank you for your purchase.I suppose you're changing the global working hours?If that is true, you need to access your employees' working hours, and change their hours. ... Javed Siddique Unlimited DomainsClosed   wpDataTables   Updated February 10, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello JavedThank you for your purchase.I can confirm that you do have a Developer lifetime license. You can log into our store http://store.tms-plugins.com/ with the credentials you received after p ... saleem is there a file upload in the registration form?Closed Pre-purchase questions for Amelia   Updated February 10, 2020 at 12:17pm   2 Most recent comment from Miloš Jovanović:Hi saleem,Thank you for your inquire.For file upload you can use custom fields. More information on this link In this case , your customers will have an option to upload a file in the booking form.Y ... Bruno Gall PermissionsClosed   Amelia   Updated February 10, 2020 at 12:15pm   4 Most recent comment from Aleksandar Vuković:Hi again BrunoThere's no built-in option, but you can hide it with some custom CSS, like this: #am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-menu > div:nth-child(3) { display: none !imp ... Carl Frie payment gatewayClosed   Amelia   Updated February 10, 2020 at 11:37am   2 Most recent comment from Aleksandar Vuković:Hello CarlIf you enable Stripe payments, your customers will need to enter their credit card details on the final step during the booking process.Available Amelia shortcodes can be found in our FAQ s ... ScriptoLabs wpDataChards showing only top 10 columnsClosed Pre-purchase questions for wpDataTables   Updated February 10, 2020 at 11:10am   2 Most recent comment from Aleksandar Vuković:Hello ScriptoLabsThank you for reaching out to us.If your table is showing all 20 rows, the chart should follow that. However, if the table shows only first 10 rows on front end, and you enabled "Foll ... sara google mapsClosed Pre-purchase questions for Amelia   Updated February 10, 2020 at 10:48am   2 Most recent comment from Miloš Jovanović:Hi Sara,Thank you for your inquire.Sorry to disappoint you but something that you required below is not possible to achieve with our plugin built-in features at the moment.Our plugin is suitable for ...