As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

hm Wp data table calculationClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 8:36am   6 Most recent comment from Aleksandar Vuković:Hi again hm Sorry for the late response, we're not working on weekends. Please reach out to the company you're working with, so they can supply the purchase code. We won't be able to pr ... Sigurd Roscher google fontsClosed   Amelia   Updated February 14, 2020 at 5:20pm   2 Most recent comment from [deleted]:Hello Sigurd Roscher,I forwarded this to the development and management team so they can check if there is an option to change this. I will get back to you as soon as I get some answer from them.  Luther Beckett Amelia Doesn't Start - ShortcodesClosed   Amelia   Updated February 14, 2020 at 5:19pm   21 Most recent comment from [deleted]:You are welcome, Luther. Glad I could help! If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Rodolfo Rizzo Information requestClosed Pre-purchase questions for Amelia   Updated February 14, 2020 at 5:14pm   3 Most recent comment from Rodolfo Rizzo:Thanks for your quick response.Greetings. Sebastien Genier Multiple EmployeesClosed Pre-purchase questions for Amelia   Updated February 14, 2020 at 5:08pm   2 Most recent comment from [deleted]:Hi Sebastien,Thanks for you interest.Yes, in free version therećs just one provider of the services, we do not have multiple employees in free version, just in full version of Amelia plugin.Free vers ... Lazhar Amelia appointmentClosed   Amelia   Updated February 14, 2020 at 4:41pm   37 Most recent comment from Lazhar:I know I will use the days of payment left to try to customize it to my needs, and if it's ok I will buy it again but for lifetime Bob K Narindra Pre-sales QuestionClosed Pre-purchase questions for Amelia   Updated February 14, 2020 at 4:11pm   6 Most recent comment from [deleted]:Hi Bob,It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be ... William Decker documentation for employees to set up their own schedule and profileClosed   Amelia   Updated February 14, 2020 at 3:19pm   2 Most recent comment from Miloš Jovanović:Hi William,Thank you for your purchase.You can take a look at this link to see how the employee can manage the appointments.This is how the appointments are managed - linkAnd how you can manage the c ... Nick Young Marketplace ConceptClosed Pre-purchase questions for Amelia   Updated February 14, 2020 at 11:07am   2 Most recent comment from Miloš Jovanović:Hi Nick,Thank you for your inquire.With our plugin you can create more than 1 salon and assign employees with different services for each of the salons.My suggestion is to check out our demo sites � ... Jessica Display time slots for one day only?Closed Pre-purchase questions for Amelia   Updated February 14, 2020 at 10:55am   2 Most recent comment from Miloš Jovanović:Hi Jessica,Thank you for inquire.Sorry to disappoint you but unfortunately showing time slots only for 1 day is not possible at the moment.As for the scrolling issue this highly depends on which devi ... Jerry Table to pdf / Table row to formClosed Pre-purchase questions for wpDataTables   Updated February 13, 2020 at 5:17pm   2 Most recent comment from Miloš Jovanović:Hi Jerry,Thank you for your inquire.- Is a table created with your plugin printable (best if convertible to pdf)?Yes, you can find more information about table tools on this linkAlso be sure to che ... Trent Placeholders and WildcardsClosed   wpDataTables   Updated February 13, 2020 at 3:07pm   17 Most recent comment from Isidora Markovic:Hi Trent, You are welcome. Sorry for misunderstanding earlier. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taki ... Ronald Lee Front-end loading issueClosed   Amelia   Updated February 13, 2020 at 2:36pm   6 Most recent comment from Miloš Jovanović:HI Ronald,The pleasure is all mine, you are welcome.Have a great day !Best regards. Creofy SMS 30minutes before AppointmentClosed   Amelia   Updated February 13, 2020 at 2:22pm   2 Most recent comment from Miloš Jovanović:HI Creofy,Thank you for your purchase.Unfortunately it is not possible to set SMS notification 30minutes before an appointment at the moment.It is possible to send 1 day before appointment and follo ... Joanne Adams creating a "pop out" catalogueClosed   Amelia   Updated February 13, 2020 at 1:12pm   2 Most recent comment from Miloš Jovanović:Hi Joanne,Thank you for your inquire.Here’s the list of all our shortcodes: For Step-by-Step Booking Wizard view:[ameliabooking] if you want to show the basic Step-by-step Booking wizard,[ameliabo ...