As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Dominique Sol-Rolland Is it possible to manage promotions?Closed   Amelia   Updated February 13, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hello Dominique Sol-Rolland, Thank you for your purchase!There isn't a feature for promotions, as they are, in Amelia. But there is a Coupons feature, so you can create coupons that can be sent ... Andrew Dudgeon User specified service durationClosed Pre-purchase questions for Amelia   Updated February 13, 2020 at 12:27pm   2 Most recent comment from [deleted]:Hi Andrew Dudgeon,Thank you for your interest in our plugin.We don't have exactly the same option but I will explain what is possible with our plugin. In our plugin admin defines the service dura ... Saul Ortiz Appointment ManagementClosed   Amelia   Updated February 13, 2020 at 12:23pm   2 Most recent comment from Miloš Jovanović:Hi Saul,Thank you for your purchase.You can check the Notification page in our plugin, more information on this linkEmail notificationsSMS notificationsYou can also enter the email in the Amelia Sett ... Len Transforming cell value into imageClosed   wpDataTables   Updated February 13, 2020 at 11:59am   2 Most recent comment from Isidora Markovic:Hi Len,Thank you for your purchase.Well if you have that table in database then  can use CONCAT function in MySQL. On this link you have example with link how to achieve this with query. Below ... Lydie Sok we cant download ameliaClosed Pre-purchase questions for Amelia   Updated February 13, 2020 at 9:50am   8 Most recent comment from [deleted]:Please let me know when you are sure and the transaction appear, cause we can find the payment with this. Matthew Pre-purchase QuestionClosed Pre-purchase questions for Amelia   Updated February 13, 2020 at 9:23am   2 Most recent comment from [deleted]:Hi Matthew,Thank you for your interest in our plugin.It should be possible but we are not completely sure. We have users that use WooCommerce products together with our services but we didn't see ... Mark Williams Displaying table from PHP codeClosed   wpDataTables   Updated February 13, 2020 at 8:37am   7 Most recent comment from Isidora Markovic:Hi Mark,Aleksandar is on vacation and I will help you out.As Aleksandar explain you there are filters in our docs that you can use depends on from which table tape you create table:wpdatatables_filte ... JJ Higgins Updated versionClosed   Amelia   Updated February 12, 2020 at 4:30pm   11 Most recent comment from [deleted]:Hello JJ Higgins, Great, glad to hear that. I will add your feature request to our list, so it can be considered for implementation in our future updates. If you have any other questions or concern ... Debbie van Cleef URGENT: Free services; why do i need to link a Woocommerce product?Closed   Amelia   Updated February 12, 2020 at 3:23pm   7 Most recent comment from Aleksandar Vuković:Hi DebbieWe already have plans for enabling availability based on location instead of the employee. However, that's still under development, and is not included in the plugin.I hope our developer ... Debbie van Cleef Option 'Continue' not visible after selecting date and time when booking an appointmentClosed   Amelia   Updated February 12, 2020 at 3:18pm   6 Most recent comment from Aleksandar Vuković:You're welcome, DebbieGlad I could help. Ronald Lee Booking Forms Autofill IssueClosed   Amelia   Updated February 12, 2020 at 3:01pm   2 Most recent comment from [deleted]:Hello Ronald Lee, These fields are auto-filled because the booking process is done while you are logged in to WordPress. So, please do the booking process either through an incognito page or while n ... JACOB N MOHS Importing Excel SpreadsheetsClosed   wpDataTables   Updated February 12, 2020 at 1:37pm   21 Most recent comment from Aleksandar Vuković:You're welcome JacobGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Sam Santos Can't update to 2.8Closed Pre-purchase questions for wpDataTables   Updated February 12, 2020 at 1:21pm   4 Most recent comment from Aleksandar Vuković:You're welcome, SamIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. alan editingClosed   wpDataTables   Updated February 12, 2020 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello alanThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can choose which user roles will ... Bodo customizing wp dashboardClosed   Amelia   Updated February 12, 2020 at 12:50pm   2 Most recent comment from [deleted]:Hello Bodo, Unfortunately, there isn't an option to change the title of Amelia in the back-end. If you have any other questions or concerns feel free to open a new ticket and we will gladly he ...