Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2295942
Email already exists for employee
Closed

Comments

  • Mansoor Jadoon started the conversation

    There is no existing user with this email but I still see the error message that the user exists. https://share.getcloudapp.com/mXuq9m25

    There was a user with this email that I have deleted. What could be causing the problem? please help

  • [deleted] replied

    Hi Mansoor,

    What version of Amelia do you have? This is a pre-purchase category reserved for those who havenćt purchase yet, I am not eligible to help you with this, this is a question for support engeeners and they will need your credentials. I cant be sure why is this happening.

    You can try by adding +1 for example if you are using gmail or yahoo mail. For example if your email is [email protected], you can try with [email protected]