As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

宏幸 沼澤 Google mapが表示されませんClosed   Amelia   Updated February 18, 2020 at 12:35pm   3 Most recent comment from [deleted]:Hello 宏幸, Glad to hear that you managed to find a solution for your issue. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Randal Oulton VariablesClosed   Report Builder for wpDataTables   Updated February 18, 2020 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello Randal1. You can pre-filter the table through URL, like mentioned in your question.2. If you enabled "Follow table filtering" when you created the report, it will follow the filter given in the ... Calina Sorting tablesClosed   wpDataTables   Updated February 18, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello CalinaThank you for your purchase.You can add the column as a "string" type column, with editor input type set to "One line edit" instead of "URL link". Then you can add your links like this: A ... Kenneth Booking AmeliaClosed Pre-purchase questions for Amelia   Updated February 18, 2020 at 11:55am   2 Most recent comment from Miloš Jovanović:Hi Kenneth,Thank you for your inquire.Our plugin supports appointments and events booking at the moment.Something that you require is inventory booking , which unfortunately we do not have.We do have ... Amy Carroll Multiple appointments at onceClosed Pre-purchase questions for Amelia   Updated February 18, 2020 at 11:02am   2 Most recent comment from Miloš Jovanović:Hi Amy,Thank you for your inquire. Sorry for late response, we are not working on weekends. We do have an option to set the maximum and minimum capacity for the service. As for the look of the bookin ... William Decker How to find an employee IDClosed   Amelia   Updated February 18, 2020 at 10:40am   4 Most recent comment from Aleksandar Vuković:Hello BillI will take over Bogdan's ticket here.That table is located in the database. You can access it through PHPMyAdmin (or some other database management program). Most cPanels have PHPMyAdm ... Leah Matthews ActivationClosed   Amelia   Updated February 18, 2020 at 10:38am   5 Most recent comment from [deleted]:Hello Leah Matthews,Great, glad to hear the issue is gone. You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Ronald Lee Service IDClosed   Amelia   Updated February 18, 2020 at 10:36am   2 Most recent comment from [deleted]:Hello Ronald Lee, Apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day. When you use Gutenberg blocks for building up your pa ... crackalack0506 Email NotificationsClosed   Amelia   Updated February 18, 2020 at 10:29am   2 Most recent comment from [deleted]:Hello crackalack0506 ,Thank you for your purchase and apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day. Could you please t ... Alex featureClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello AlexThank you for your interest in our plugin.What you're looking for to achieve is possible with our paid add-on Master-Detail Tables. Please take a look at the documentation, and the exa ... Ryan Jensen Custom Roles Menu VisibilityClosed   Amelia   Updated February 18, 2020 at 9:35am   2 Most recent comment from [deleted]:Hello Ryan Jensen,Apologies for replying late, we are not working on weekends and yesterday was a national holiday so we had a non-working day.I would need to check this out with the development team ... WellnessTogether general questionClosed   Amelia   Updated February 18, 2020 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello WellnessTogetherThank you for your purchase, and sorry for the late response - we're not working on weekends, and we had a non-working Monday due to a National Holiday.Please note that we d ... PASCAL BOEUF data sourceClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 9:29am   4 Most recent comment from Aleksandar Vuković:Hi PascalIn Milan's stead - you're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. hm WP Data Charts shortcodeClosed Pre-purchase questions for wpDataTables   Updated February 18, 2020 at 8:49am   6 Most recent comment from Aleksandar Vuković:You're welcome hm.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. javierwpdl wpDataTables: Export to Excel of decimal (comma) numbersClosed   wpDataTables   Updated February 18, 2020 at 8:46am   2 Most recent comment from Aleksandar Vuković:Hello javierwpdlThank you for your purchase.You need to have the same number format configured in Excel file (locally on your computer) in order for the numbers to carry over correctly.The ticket you& ...