As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Vidyadasa editing prices and timesClosed Pre-purchase questions for Amelia   Updated April 6, 2020 at 10:14am   2 Most recent comment from [deleted]:Hi, Thanks for you interest.It depends on default time slot step that you can et up as you like it, from 1 minute.We do not have multiple prices, but can you please explain to me what exactly do you ... Nadine Chapar Small bug when adding employees - existing user emails not showingClosed   Amelia   Updated April 6, 2020 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello NadineIt should work the same for existing employees, so I'm not entirely sure what's going on there.Please provide me a temporary WP-admin login for your site where this happens, so w ... Karabo Offline developmentClosed Pre-purchase questions for Amelia   Updated April 6, 2020 at 9:33am   4 Most recent comment from Miloš Jovanović:HI Karabo,You are welcome.Best regards. eorlando1 Printing a Single Row at a TimeClosed   Report Builder for wpDataTables   Updated April 6, 2020 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hi eorlando1Thank you for your purchase, and for your kind words.Unfortunately, at the moment, there is no way to do that and our lead developer mentioned that this needs to be implemented in the futu ... Susan Craigo Accessibility of upDataTablesClosed Pre-purchase questions for wpDataTables   Updated April 6, 2020 at 9:23am   8 Most recent comment from Aleksandar Vuković:Hi again DanielI'm sorry, but like I mentioned in your private ticket - wpDataTables is not compatible with screen readers and is not a good solution for blind or visually impaired people.Also, ... Marian Vizinteanu Group bookingClosed   Amelia   Updated April 6, 2020 at 9:01am   2 Most recent comment from Aleksandar Vuković:Hi Marian.Thank you for your purchase, and thanks for the update.I'm glad to hear you resolved the issue.If you have any further questions or issues, please feel free to open a new ticket, and we ... zbyneksmetana Double appointmentClosed   Amelia   Updated April 6, 2020 at 7:34am   4 Most recent comment from Aleksandar Vuković:You're welcome, zbyneksmetanaI'm sorry I couldn't provide a better response there. Álvaro Góis Hebraic (?) text in labels on table columns configurationClosed   wpDataTables   Updated April 6, 2020 at 7:14am   2 Most recent comment from Aleksandar Vuković:Hi ÁlvaroThat's custom column width, and honestly - I have no idea why that's in Hebrew, or something similar.Do you have a custom .po file? I tried this on my localhost, changing the site ... Daniel Rose Coupons can't be mass added to eventsClosed   Amelia   Updated April 6, 2020 at 6:15am   2 Most recent comment from Aleksandar Vuković:Hi again DanielNot at the moment, I'm afraid.Again - another good suggestion, and I have forwarded that one as well to our development team, so hopefully they'll be able to do something abo ... Anuja Siraj where to enter Purchase Code when I already installed the free version from plugins.Closed   wpDataTables   Updated April 6, 2020 at 6:05am   7 Most recent comment from Aleksandar Vuković:You're welcome AnujaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Katelyn Mitchell Google Calendar SyncClosed   Amelia   Updated April 6, 2020 at 5:58am   10 Most recent comment from Aleksandar Vuković:Hi again Katelyn.Thanks for the calendar.I can see that we're 9 hours apart, so I can see your calendar in my time zone. This is your busy event on April 15th:7PM - 2AM my time, so 10AM - 7PM yo ... CreativeLeif Email Links in wpDataTablesClosed   wpDataTables   Updated April 6, 2020 at 5:27am   2 Most recent comment from Aleksandar Vuković:Hello CreativeLeifThank you for your purchase.Since they are coming from the database, you can concatenate the column through the query, like: SELECT column1,         CONCAT(`table1.emailCol ... EllisonEngenius Different Responsive BreakpointsClosed   wpDataTables   Updated April 6, 2020 at 5:23am   4 Most recent comment from Aleksandar Vuković:Good thinking there, EllisonEngeniusI'm glad to hear it's resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Rose Unlimited CouponClosed   Amelia   Updated April 3, 2020 at 4:42pm   2 Most recent comment from [deleted]:Hello Daniel, Unfortunately, there isn't a possibility to set the Coupon to have 'Unlimited' usage, but, as you said, you can set the limit to some high number, that couldn't be ... Daniel Rose Recurring appointments and setting to close 1 hour beforeClosed   Amelia   Updated April 3, 2020 at 4:37pm   2 Most recent comment from [deleted]:Hello Daniel, Thank you for your purchase. You are correct, there isn't a possibility to set this up without manually changing each event, unfortunately. We have this in our feature requests lis ...