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Public Tickets

Renato Fiuza Side painel show blankClosed   Amelia   Updated December 9, 2019 at 3:07pm   14 Most recent comment from [deleted]:Great, glad to hear that the issue is goneYou are welcome! Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP.If you have any other qu ... Remko Sieben Add event attendee manually (without paying)Closed   Amelia   Updated December 9, 2019 at 2:31pm   5 Most recent comment from Aleksandar Vuković:Great news, Remko.Thanks for letting me know.The issue will be resolved with the next update, so no need to remember this. Joshua Read Interval check of external dbClosed   wpDataTables   Updated December 9, 2019 at 2:30pm   4 Most recent comment from Aleksandar Vuković:You're welcome Joshua.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ryan Vaughan Downloading full tableClosed   wpDataTables   Updated December 9, 2019 at 2:26pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Ryan.The size of the table does affect the loading speed. That's something we cannot affect, and the only factors taken into account here are hosting plans and server ... Alan Rep no supportClosed   Amelia   Updated December 9, 2019 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hello Alan.Sorry for the late response, but our working hours are Mon - Fri from 10:00 - 17:00 CET. We respond to tickets in the order in which they came in, not prioritizing anyone.I responded to you ... Mark calendar sync for multiple service provided by one personClosed Pre-purchase questions for Amelia   Updated December 9, 2019 at 1:49pm   2 Most recent comment from Miloš Jovanović:Hi Mark,Thank you for your inquire.One employee can have multiple services , but if it the time slot for 1 service is booked , that same time slot can not be booked for other services once the 1st se ... Rey Valera Plugin Not WorkingClosed   Amelia   Updated December 9, 2019 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello Rey.Thank you for your purchase, and sorry for the inconvenience.Please tell me have you created employees and services? Have you assigned employees to those services, and do employees have wor ... No Drop down selectorClosed   wpDataTables   Updated December 9, 2019 at 12:45pm   2 Most recent comment from Aleksandar Vuković:Hello No.You mean editing select-box, correct?If this is what you need, you can enable editing for that column, and set the editor input type to be "Single-value selectbox", but disable editing for o ... John Ratcliff Proper use of ShortCode or otherwise to filter a table when the variable comes from Master-Detail %OriginHeader%Closed   wpDataTables   Updated December 9, 2019 at 11:55am   4 Most recent comment from Aleksandar Vuković:No worries, John.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Arvynn Lleno Double booking issue between Amelia and GMAILClosed   Amelia   Updated December 9, 2019 at 10:11am   2 Most recent comment from Aleksandar Vuković:Hello again Arvynn.I already responded to the other ticket, but we can continue here if it's easier for you.Please provide me a temporary WP-admin login for your site where this happens, so we c ... Richard Multiple booking forms / preselect optionsClosed Pre-purchase questions for Amelia   Updated December 9, 2019 at 9:23am   2 Most recent comment from [deleted]:Hi Richard,Thanks for your interest!Yes, it is possible, we have various shortcode that can help you preselect employee, service and similar for your booking form.Here’s the list of all our shortcod ... Antal Hendrix van Spronsen iDeal with StripeClosed   Amelia   Updated December 6, 2019 at 5:40pm   2 Most recent comment from Aleksandar Vuković:Hello Antal Hendrix van SpronsenWe already received some requests to implement iDeal, so our team is investigating and prepairing Amelia for this integration.I cannot tell you when it will be impleme ... Sylvain Issue to customize fieldsClosed   Amelia   Updated December 6, 2019 at 4:46pm   2 Most recent comment from Aleksandar Vuković:Hello Sylvain.Thank you for your purchase.I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already fill ... Laura Scheduling start timesClosed   Amelia   Updated December 6, 2019 at 4:02pm   2 Most recent comment from [deleted]:Hello Laura, You need to change the 'Default Time Slot Step' to 15 minutes which you will find in Amelia -> Settings -> General Settings in order to have the available times on 15 minutes. ... Dominik Mukrecki Amelia and WooCommerce - blocking slots before order fulfillmentClosed   Amelia   Updated December 6, 2019 at 3:52pm   2 Most recent comment from [deleted]:Hello Dominic, Thank you for your purchase. Unfortunately, there isn't an option to block the time before the order is fulfilled in Amelia with its current built-in features. But I assume thi ...