As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Paulo Cantante Amelia Custumers vs WP UserClosed   Amelia   Updated April 2, 2020 at 6:15am   4 Most recent comment from Aleksandar Vuković:You're welcome PauloIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Richard Render EnginesClosed Pre-purchase questions for wpDataTables   Updated April 2, 2020 at 6:12am   2 Most recent comment from Aleksandar Vuković:Hi RichardThank you for your purchase.Chart engines are built into wpDataTables, so you don't need any extra plugins, or add-ons. They all provide free libraries we've integrated with the pl ... Amol Zoom call integrationClosed   Amelia   Updated April 1, 2020 at 5:55pm   2 Most recent comment from [deleted]:Hello Amol, We are currently working on Zoom integration feature so we will implement this feature in our next release. I can't say the exact date of the release, but it should be soon, next w ... Albe Table columnsClosed   wpDataTables   Updated April 1, 2020 at 4:03pm   4 Most recent comment from Aleksandar Vuković:Great news, AlbeThanks for letting me know.I don't know why it was saved as VARCHAR (2000). Multi-line columns should be saved as TEXT (no limit). Anyway, I'm glad to hear the issue is reso ... Randall Hertzler Finding the number of chart series with callbackClosed   wpDataTables   Updated April 1, 2020 at 4:01pm   4 Most recent comment from Aleksandar Vuković:Hey, that's great news, RandallI'm sure others will have a use of this.I know I will - I already saved this in my personal notes, and when I have the time, I'll add it to the FAQ sec ... RJ Ross *Urgent* Unable to take Payments on a Live SiteClosed   Amelia   Updated April 1, 2020 at 11:55am   4 Most recent comment from [deleted]:Hello RJ Ross , Glad to hear that!Could you please tell me have you set up your Notification settings as per the instructions in our documentation? Which Mail Service do you use? If you use SMTP, w ... andres Publicar un graficoClosed   wpDataTables   Updated April 1, 2020 at 11:35am   2 Most recent comment from Aleksandar Vuković:Hello andresThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Integer and float columns cannot h ... Amol Woocommerce Product IntegrationClosed   Amelia   Updated April 1, 2020 at 11:12am   4 Most recent comment from [deleted]:Great, glad to hear that the issue is gone!You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Syed Hussaini Question About FeaturesClosed Pre-purchase questions for Amelia   Updated April 1, 2020 at 11:01am   8 Most recent comment from [deleted]:Hi Syed,Thank you for your purchase.From now one if you have any troubles you can write to our support engeeners in Amelia Category with your purchase key.Have a lovely day. Yen Wee ConsultClosed   Amelia   Updated April 1, 2020 at 11:00am   2 Most recent comment from [deleted]:Hello Yen, Unfortunately, it isn't possible to create subcategories in Amelia with its current built-in features. I will add this as a feature request, so it can be considered for implementation ... Steffen How to show the related data from table #1 and additional informations in table #2Closed   wpDataTables   Updated April 1, 2020 at 10:52am   4 Most recent comment from Aleksandar Vuković:You're welcome, SteffenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Thomas Hodapp LicenseClosed Pre-purchase questions for wpDataTables   Updated April 1, 2020 at 9:42am   2 Most recent comment from Aleksandar Vuković:Hello ThomasThank you for your interest in wpDataTables.Every activation is considered as a domain; even LocalHost. You don't actually need to activate the license on your local in order for the ... Mariia Panaran Amelia can't see emploeesClosed   Amelia   Updated April 1, 2020 at 9:02am   18 Most recent comment from [deleted]:You are welcome, Mariia. Please do. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Agence1400 Category integrationClosed   Amelia   Updated April 1, 2020 at 8:22am   2 Most recent comment from Aleksandar Vuković:Hello Agence1400Thank you for your purchase.If I understood you correctly, you need your customers to first select the category, then a service.If that is true, you can use [ameliacatalog] shortcode. Phillip Ward hooks to email placeholdersClosed   Amelia   Updated April 1, 2020 at 8:17am   2 Most recent comment from [deleted]:Hello Phillip, Unfortunately, there isn't a possibility to overwrite placeholders in Amelia. If it helps, Description fields in Amelia support HTML, so you can place some URL in the service de ...