As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tiffany Paige I keep gettingClosed   Amelia   Updated April 9, 2020 at 3:44pm   4 Most recent comment from [deleted]:You are welcome. Glad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Holly Neumann Google calendarClosed   Amelia   Updated April 9, 2020 at 3:17pm   4 Most recent comment from Aleksandar Vuković:Hello Holly.I just logged in and created a new employee. I connected that employee to my Google Calendar without any issues:However, when I click on one of your employees, I could see the error pop ... Mario Bessette i want my money backClosed   Amelia   Updated April 9, 2020 at 1:11pm   2 Most recent comment from Aleksandar Vuković:Hi again MarioSorry to hear you don't want to use the plugin after purchase.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the ... Konstantinos Karakatsoulis Front-end ignoring time-afterClosed   Amelia   Updated April 9, 2020 at 1:05pm   4 Most recent comment from [deleted]:You are welcome! Glad I could help! Thank for the kind words. If you like Amelia and our work, and have a couple of spare minutes, you can write a review for us following this link. Our free/Li ... Sebastiaan POS woomerce integrationClosed Pre-purchase questions for Amelia   Updated April 9, 2020 at 1:05pm   2 Most recent comment from [deleted]:Hi Sebastiaan,Thanks for your interest.Unfortunately it is not possible to be used with POS, maybe you can change status manually later and enable On-site payment and that manually change, but direct ... Rick Filtering capability of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated April 9, 2020 at 12:03pm   4 Most recent comment from Aleksandar Vuković:Hi again RickI'm sorry, but I don't quite understand your question here.You can hide a column from its settings, or with custom CSS, but if you need to use our filters and hooks, you need ... Jomari Henry Bondoc Change price depending on custom field answersClosed   Amelia   Updated April 9, 2020 at 11:37am   2 Most recent comment from [deleted]:Hello Jomari Henry, Thank you for your purchase. Unfortunately, the price of a service is set when you create the service, and it can't be changed dynamically, and it can't be changed ba ... Chris Kane Shortcode Not WorkingClosed   Amelia   Updated April 9, 2020 at 11:24am   2 Most recent comment from [deleted]:Hello Chris Kane, Thank you for your purchase. For the first link I get a 404 error, and the second link is opened right away, properly, with Amelia on it. Please look at the attachments.  Mario Bessette i want my money backClosed   Amelia   Updated April 9, 2020 at 11:17am   2 Most recent comment from [deleted]:Hello Mario, We are sorry to hear that you don't find Amelia suitable for your business.  Our working hours are from 10:00 to 17:00 CET, Monday - Friday. We have a time limit of 3-5 days to re ... Major Payne ExamplesClosed Pre-purchase questions for wpDataTables   Updated April 9, 2020 at 11:15am   7 Most recent comment from Aleksandar Vuković:Hi again Major PayneHave you configured that column to be an integer? It needs to be integer for numerical sorting and filtering to work properly.Also, when you choose the filtering type, my advice i ... Laurent Dani Email placeholdersClosed   Amelia   Updated April 9, 2020 at 10:35am   4 Most recent comment from Aleksandar Vuković:You're welcome, LaurentGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Marco %CURRENT_DATETIME% as created_on column.Closed   wpDataTables   Updated April 9, 2020 at 10:25am   8 Most recent comment from Aleksandar Vuković:Hey, great news MarcoThanks for letting me know you were able to make it work, and good call on "Cannot be empty".If you have any further questions or issues, please feel free to open a new ticket, a ... Amol Whatsapp notificationClosed   Amelia   Updated April 9, 2020 at 9:13am   4 Most recent comment from [deleted]:Hello Amol, You are welcome. I will add this feature request to our list so it can be considered for implementation in the future. For now I can't say if and when it will be possible to implem ... xpateducation Booking Calendar Times Wont ChangeClosed   Amelia   Updated April 9, 2020 at 7:40am   4 Most recent comment from Aleksandar Vuković:Great news, DavidThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. hackingdesign25 Cost estimation for each serviceClosed   Amelia   Updated April 9, 2020 at 6:14am   9 Most recent comment from Aleksandar Vuković:Hi BajaThat really depends on how you're creating pages. If you're using the standard editor, you can edit the content as HTML and paste it; if you're using Gutenberg, you can add a cla ...