As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

docilein Working hoursClosed   Amelia   Updated April 6, 2020 at 3:07pm   4 Most recent comment from [deleted]:Hello Serbaz, You can try setting this up using the Special days option, because they override the employees' work hours, and you don't need to have the work hours set at all. Just creat ... David Sacher Location Calendar & Multiple Locations per EmployeeClosed Pre-purchase questions for Amelia   Updated April 6, 2020 at 3:06pm   2 Most recent comment from [deleted]:Hi David Sacher,Thank you for your interest in our plugin.Unfortunately something like this isn't possible at the moment since in our plugin only employees can be connected to the Google calendar ... Tom Carless Corona pricing?Closed Pre-purchase questions for Amelia   Updated April 6, 2020 at 3:06pm   2 Most recent comment from Miloš Jovanović:Hi TomThank you for your inquire.Sorry for late response, we are not working on weekends.We do not have discounts at the moment but I reached our sales team and they agreed that they can provide some ... Bodo NotificationsClosed   Amelia   Updated April 6, 2020 at 2:32pm   4 Most recent comment from Aleksandar Vuković:I'm really sorry to hear that, but I hear you.Can I please ask you to take the Survey in my signature, and add that as a suggested feature for Amelia?We're looking at how we can better Ameli ... Andrew NotificationsClosed   Amelia   Updated April 6, 2020 at 2:28pm   10 Most recent comment from Aleksandar Vuković:Great news AndrewThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Tony Phelps Cannot add ServiceClosed   Amelia   Updated April 6, 2020 at 2:24pm   8 Most recent comment from Aleksandar Vuković:Great news, TonyThanks for letting me know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Phillip Strauss DateTime FormatClosed Pre-purchase questions for wpDataTables   Updated April 6, 2020 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello PhillipThank you for your message.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. It may be possible to add that fo ... Heinz Robert Event closed after first date has passedClosed   Amelia   Updated April 6, 2020 at 1:34pm   2 Most recent comment from [deleted]:Hello Heinz,The events in Amelia are closed when they start no matter if the last for one day or several days. This is how it is set up with the current built-in features, and can't be change ... Nsikak Amelia Elementor PopupClosed   Amelia   Updated April 6, 2020 at 1:19pm   2 Most recent comment from [deleted]:Hello Nsikak, I see that this is a duplicate ticket, you have another same ticket and my colleague responded earlier to it, so you can continue solving the issue there. If you have any other quest ... Maico Staal SMTPClosed Pre-purchase questions for Amelia   Updated April 6, 2020 at 12:42pm   5 Most recent comment from Maico Staal:Is it possible to look in the backend?I need to go online, I purchased this and now I am getting a but frustrated :O  Rohit Malekar Query about Employees in the Amelia Booking pluginClosed   Amelia   Updated April 6, 2020 at 11:38am   2 Most recent comment from [deleted]:Hello Rohit Malekar ,  Thank you for your purchase and apologies for replying a bit later, we are not working on weekends.  Unfortunately, it is not possible to have employees profiles with their ... Karabo CustomizationClosed   Amelia   Updated April 6, 2020 at 11:12am   2 Most recent comment from [deleted]:Hello Karabo,  Thank you for your purchase and apologies for replying a bit later, we are not working on weekends. There is a Catalog view ([ameliacatalog] shortcode) where customers will need to cho ... Norman Villefort Possibility to whitelabel AmeliaClosed Pre-purchase questions for Amelia   Updated April 6, 2020 at 11:11am   4 Most recent comment from [deleted]:Hi Norman Villefort,You are welcome.The image size is width: 25 pixels, and height: 27 pixels. Create the .svg images that will be the same size as amelia-logo-symbol.svg and amelia-logo-horizon ... Nadine Chapar Need "On the Hour" BookingClosed   Amelia   Updated April 6, 2020 at 11:06am   3 Most recent comment from [deleted]:Hello Nadine Chapar, Thank you for your purchase and apologies for replying a bit later, we are not working on weekends.Glad to see you managed to find a solution to your use case. Yes, as you found ... Heinz Robert Several QuestionsClosed   Amelia   Updated April 6, 2020 at 10:30am   6 Most recent comment from [deleted]:Glad to see that, Heinz. If you have any other questions or concerns feel free to open a  new ticket and we will gladly help.