As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

zbyneksmetana Change frontend behaviurClosed   Amelia   Updated April 8, 2020 at 8:21am   10 Most recent comment from Aleksandar Vuković:Hello again zbyneksmetanaYeah, I'm afraid you're correct. Not just the custom field, but the other Booking forms below that one.Unfortunately, there are no unique identifiers that would hide ... juloxy SQL REQUEST OR WORKAROUNDClosed Pre-purchase questions for wpDataTables   Updated April 8, 2020 at 7:38am   2 Most recent comment from Aleksandar Vuković:Hello JulienThank you for your interest in wpDataTables.I'm sorry, but I don't quite understand what you wish to achieve. If you have that table in the database, you could create a query t ... Gary Estenson WP 5.4 UpdateClosed   wpDataTables   Updated April 7, 2020 at 11:21pm   1 Most recent comment from Gary Estenson:Please disregard. Icemine Not enough FiltersClosed   wpDataTables   Updated April 7, 2020 at 4:43pm   2 Most recent comment from Aleksandar Vuković:Hello IcemineThank you for your purchase.It is probably set to 10. Please go to column's settings/Data tab, and take a look at this:If it's set to 10, change it to All, and all values should ... Coleman Reyna SMTP not connectingClosed   Amelia   Updated April 7, 2020 at 3:38pm   12 Most recent comment from Aleksandar Vuković:Could be, Coleman, but I don't believe so.Just to be on the safe-side please check with your hosting provider which PHP version you have installed on your website?If it's less than 7, pleas ... Robert McLaughlin Table ScrollbarClosed   wpDataTables   Updated April 7, 2020 at 3:35pm   4 Most recent comment from Aleksandar Vuković:I see RobertI'm sorry to disappoint you, but unfortunately you can't choose on which screens you can enable the horizontal scroll.It won't let you import the file because the first col ... ditisthema languageClosed   Amelia   Updated April 7, 2020 at 3:29pm   2 Most recent comment from [deleted]:Hello ditisthema, The plugin's translations are done by our users and they send them to us so they can have them after updates, and for other users to use them as well. The only language we pr ... paul Kirill Prepopulating Gravity form based on selectionClosed Pre-purchase questions for wpDataTables   Updated April 7, 2020 at 3:20pm   2 Most recent comment from Aleksandar Vuković:Hello PaulThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you would be able t ... Ole Morten Larsen Not able to activate the gravity formmClosed   Gravity Forms integration for wpDataTables   Updated April 7, 2020 at 2:49pm   4 Most recent comment from Aleksandar Vuković:Hi again Ole Morten LarsenIt seems there's a misunderstanding here.You're showing me the installation of Gravity Forms integration add-on, not Gravity Forms core plugin.The screenshot you ... docilein BookingClosed   Amelia   Updated April 7, 2020 at 1:43pm   4 Most recent comment from [deleted]:Hello docilein,We are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund you need to login to http://store.tms-plugins.com/ with the credentials ... Folkert Groeneveld Can I deactivate the payment option?Closed Pre-purchase questions for Amelia   Updated April 7, 2020 at 1:18pm   5 Most recent comment from [deleted]:Hi Folkert,yes, we have German translation, it might be possible that some strings are missing, but you can easily translate them with Loco translate or similar plugin, also you can change with it if ... Amol Zoom call integrationClosed   Amelia   Updated April 7, 2020 at 1:16pm   2 Most recent comment from [deleted]:Hello Amol, We released version 2.6. You can update the plugin manually, if you need, following these steps:  1) Download the zip from our store  2) Use FTP to open /yourwordpressfolder/wp-content ... Pål Viland Monstad day in dateformat and timezoneClosed   wpDataTables   Updated April 7, 2020 at 11:37am   9 Most recent comment from Aleksandar Vuković:Hi again Pål Viland MonstadI'm glad to see you've managed to work around this issue.I will forward it to our development team, so they can include it in the add-on itself, and I'll as ... Dalton Count FunctionClosed   wpDataTables   Updated April 7, 2020 at 9:33am   6 Most recent comment from Aleksandar Vuković:You're welcome Dalton.Sorry I couldn't provide a more useful response.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sheronda Whitner Code Canyon Code does not workClosed Pre-purchase questions for Amelia   Updated April 7, 2020 at 9:10am   2 Most recent comment from Miloš Jovanović:Hi Sheronda,As I can see you opened same ticket, so I will close this one and we can continue on other.Best regards.