As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Scott Cooper Features Needed Pre SalesClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:25am   2 Most recent comment from [deleted]:Hi Scott,Thanks for your interest in Amelia.Sounds like that is possible, you can make employees in Amelia and assign services to them, define working hours and service duration. Regarding Google syn ... Vildan Murati additional Option in Booking formClosed   Amelia   Updated May 21, 2020 at 11:20am   4 Most recent comment from [deleted]:Hello Vildan Murati,Unfortunately, different prices for services in Amelia can be achieved with using separate services or using Extras option. We are sorry to hear that you don't find Amelia ... joanne clarke request refund not what i expectedClosed   Amelia   Updated May 21, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello joanne clarke,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out with or cl ... Hello There Amelia loginClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:05am   2 Most recent comment from [deleted]:hello there,Thanks for your interest.On the customer Panel, customer can manage appointments and events, cancel/reschedule and access zoom link for online appointments and evens and ca see his/her pro ... Gregory Patier email already existsClosed   Amelia   Updated May 21, 2020 at 10:30am   2 Most recent comment from [deleted]:Hello Greg, The name must be completely the same (so, everything is checked big/small letters, space, etc.) as it is saved in the database - so it must be the same as the name customers filled in th ... Jess Dearman For a gym website, members and non-members different pricing for booking same eventClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 10:04am   3 Most recent comment from Miloš Jovanović:Hi Jess,Thank you for your inquire.Sorry to disappoint you but unfortunately membership login and prices for the customers are not possible to achieve with the plugin built-in features at the moment.B ... Stephen Kovacs FeaturesClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 10:00am   2 Most recent comment from Miloš Jovanović:Hi Stephen,Thank you for your inquire.Sorry to disappoint you but unfortunately something that you required below is nos possible to achieve with our plugin built-in features at the moment.Best regar ... Martina Schwendemann Wordpress: weekly Calendar view at FrontendClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 9:57am   2 Most recent comment from Miloš Jovanović:HI Martina,Thank you for your inquire.Not all shortcodes are available in the free version.You can take a look at our example of yoga site https://sports.wpamelia.com/ and also see the different boo ... Jorge Manrrique Employee Access and othersClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 9:52am   4 Most recent comment from Miloš Jovanović:Hi Jorge,2)If the subdomains are from the main domain then you just need 1 license. So basic will do just fine.3)You can set for the services to be online payment or on-site.As for the gateway, our pl ... Kevin Website Label ChangeClosed   Amelia   Updated May 21, 2020 at 8:47am   2 Most recent comment from [deleted]:Hello Kevin,  Labels in the plugin can be changed using POEDIT or Loco Translate, for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzi ... Four Kositanont Woocommerce Payment MethodClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 8:17am   3 Most recent comment from Miloš Jovanović:HI Four,Thank you for your inquire.Yes, we do have integration with Woo and you can use WooCommerce to achieve other payment methods.Please keep in mind that this will not work any time so your feedb ... ROBERTO BOOKING CALENDARClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 8:06am   4 Most recent comment from Miloš Jovanović:Hi Roberto,Is it also possible to set different dates for different types of excursions?Yes, you can check that on this link and also find more information about events in our documentation.Also you c ... Enzo Ideal payments additionClosed   Amelia   Updated May 21, 2020 at 7:34am   2 Most recent comment from [deleted]:Hello Enzo, Thank you for your purchase. Unfortunately, iDeal payments and such payment options are not available in Stripe with Amelia. They redirect to another/their page in the payment process a ... Alexandre amelia prevents elementor from openingClosed   Amelia   Updated May 20, 2020 at 6:53pm   7 Most recent comment from Alexandre:Hello Bodgan,Thanks for taking over !i am just now realizing that i got things mixed up. i thought i was writing to 10web support when it was actually to amelia which i don't have installed on th ... Jimmy Where do people go to bookClosed Pre-purchase questions for Amelia   Updated May 20, 2020 at 6:49pm   4 Most recent comment from [deleted]:Hi,You can add them in days off, or if they are repeating you can just remove them from working days.Take a look at the documentation: https://wpamelia.com/global-working-hours/