As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Fabricio Rico Chart filtering and hide tablesClosed   wpDataTables   Updated May 22, 2020 at 7:49am   8 Most recent comment from Isidora Markovic:Hi AndrewYou are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review fo ... brett manipulation of dataClosed   wpDataTables   Updated May 22, 2020 at 7:47am   4 Most recent comment from Isidora Markovic:Hi brett,I am not sure on what you mean exactly, but we have our add-on Master-detail where you can show row data in popup or on custom post or page by clicking on the button or the row. You can read ... Mio Customize ChartsClosed   wpDataTables   Updated May 22, 2020 at 6:25am   4 Most recent comment from Isidora Markovic:Hi Mio, JS for Google and ChartJS wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.googleCharts.js wp-content/plugins/wpdatatables/assets/js/wpdatatables/wdt.chartJS.js Chart Render and Cha ... martin I cant use employee dashboard on my page!Closed   Amelia   Updated May 21, 2020 at 5:38pm   8 Most recent comment from [deleted]:Hello Martin, Apologies for replying a bit later. It seems like there is something blocking the access to the back-end admin to WP user with Amelia Employee user role. It can be a conflict with anot ... Enzo Buffer time after appointmentClosed   Amelia   Updated May 21, 2020 at 4:19pm   2 Most recent comment from [deleted]:Hi Enzo,Thank you for the purchase.Buffer time doesn't work like that. It will not move employee working hours. If service duration is 4 hours, and has 1 hour buffer time after the appointment, ... Mauricio We are testing to buy it but it doesn't send notificationsClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 3:56pm   7 Most recent comment from Mauricio:Hi Nevena, Thank you so muchMauricio Simon Conway Syntax ErrorClosed   Amelia   Updated May 21, 2020 at 2:58pm   4 Most recent comment from [deleted]:Hello Simon, Please provide me a temporary WP-admin login for your site where this happens and you database access, so we could log in and take a look. We do not interfere with any data or anything e ... Souphan Keodouangkham Adding more granular time durationClosed   Amelia   Updated May 21, 2020 at 2:16pm   2 Most recent comment from [deleted]:Hello Souphan Keodouangkham, Thank you for your purchase. You need to change the time interval in the Default time slot step option in Amelia -> Settings -> General to 15 min or some other interval ... navnorth filtering by distinct valuesClosed   wpDataTables   Updated May 21, 2020 at 1:48pm   4 Most recent comment from Isidora Markovic:Hi navnorth,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review ... neezybk Copy to Clipboard functionClosed   wpDataTables   Updated May 21, 2020 at 1:30pm   6 Most recent comment from Isidora Markovic:Hi neezybk,Aleksandar is out of office and I will take it from here.Unfortunately at the moment there’s no built-in solution. When you are moving on live site from local or stage site we can sugge ... Marianne Display issues dont showClosed   Amelia   Updated May 21, 2020 at 12:46pm   7 Most recent comment from Miloš Jovanović:Hi Marianne,OK thank you for your feedback I will note this so we can check it out.Best regards. Dermod Wood Layout of controlsClosed   wpDataTables   Updated May 21, 2020 at 12:27pm   4 Most recent comment from Isidora Markovic:Hi Dermod,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review f ... Amelia Jane Lester AmeliaClosed   Amelia   Updated May 21, 2020 at 12:11pm   2 Most recent comment from Miloš Jovanović:Hi Amelia,Thank you for your purchase.As I understand you speak about SMS notifications?Correct me if I am wrong?Best regards. rogiervdl Customer name validationClosed   Amelia   Updated May 21, 2020 at 12:10pm   4 Most recent comment from Miloš Jovanović:Hi rogiervdl,I understand you completely and I agree with you.This is something that we did not consider while implementing. I forwarded this to my team, so we can fix it for the future.Sorry for the ... menard gestion des abonnements annuel de clientsClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:43am   2 Most recent comment from [deleted]:Hi Menard,Thank you for your interest in our plugin.Can you please write this in English since English is official language in which we provide our support. Thanks.