We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Enzo !!!Urgent!!! No Zoom IntegrationClosed   Amelia   Updated May 12, 2020 at 2:29pm   9 Most recent comment from Aleksandar Vuković:That's an interesting feedback, EnzoI will forward it to our development team, so they can test it, and fix it for one of our future updates.If you have any further questions or issues, please fe ... stokesiii Lookup Field in TableClosed   wpDataTables   Updated May 12, 2020 at 1:11pm   2 Most recent comment from Aleksandar Vuković:Hello stokesiii Thank you for your purchase. I believe what you're looking for is Foreign Key functionality. Can you please take a look at the documentation, and let me know if that helps. Barry Better calendar for showing events?Closed   Amelia   Updated May 12, 2020 at 12:44pm   2 Most recent comment from [deleted]:Hello Barry, Unfortunately, there isn't another view for the Events in Amelia with its current built-in features. The events can be shown in a list only, like in your screenshot. We have a Cale ... Barry Create yoga classClosed   Amelia   Updated May 12, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hello Barry, Thank you for your purchase. You can create the services that you give, like Yoga, as Services or Events in Amelia, depending on your needs. Like you saw on our demo site, it is create ... Sheshraj Ghimire One service on showing on frontendClosed   Amelia   Updated May 12, 2020 at 11:14am   8 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Gregor Language, double booking/calendar sync, multiple workers for one date, payment optionsClosed Pre-purchase questions for Amelia   Updated May 12, 2020 at 11:10am   2 Most recent comment from Miloš Jovanović:Hi Gregor,Thank you for your inquire.1. Yes we do have German translation for our plugin and you can set the currency to Euro.2. We do have integration with Google calendar, so you can connect your ... Matt Bringing someone withClosed Pre-purchase questions for Amelia   Updated May 12, 2020 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi Matt,Sorry to disappoint you but at the moment this is no possible. We do have in plan for future updates to add more option to customize the booking form.Best regards. Robert Barnes CSS for linkClosed   wpDataTables   Updated May 12, 2020 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello RobThank you for your purchase.As far as I can see, you achieved that color for wpDataTables links:When I inspect the page it is #b30000 Amit membership plugin ameliaClosed   Amelia   Updated May 12, 2020 at 10:26am   4 Most recent comment from [deleted]:Hello Amit, Unfortunately, we don't have a plan for this feature yet. We have it in our feature request list and I will add your vote to it, but for now we can't say if and when it will be ... Gustavo Ferreira Event - layout / customizationClosed   Amelia   Updated May 12, 2020 at 10:10am   2 Most recent comment from [deleted]:Hello Gustavo, Could you please tell me have you deleted your browser's cache? If yes, could you please send me the URLs for the pages where you have your services and your events so I can check ... Scott McAndrew Does Amelia have...Closed Pre-purchase questions for Amelia   Updated May 12, 2020 at 10:01am   2 Most recent comment from [deleted]:Hi Scott,Thanks so much for your interest in our plugin.Unfortunately we do not have resource booking in our plugin. Sometimes our users are using employees as resources, but in your use case I think ... Sunny Nandwani Custom Fields Not ShowingClosed   Amelia   Updated May 12, 2020 at 9:31am   2 Most recent comment from [deleted]:Hello Sunny Nandwani, Thank you for your purchase. Could you please check have you chosen the services/events to which these custom fields will be applied to?Let me know if this helped! Matthias Bekaert Filling information in is not possible in browserClosed   Amelia   Updated May 12, 2020 at 9:29am   2 Most recent comment from [deleted]:Hello Matthias Bekaert,Thank you for your purchase. The information in the booking form can't be filled in because you are logged in to your WordPress. When user is logged in to WP the fields a ... Briony Cullin WooCommerce cart only allows one event purchase at a timeClosed   Amelia   Updated May 12, 2020 at 9:27am   2 Most recent comment from [deleted]:Hello Briony,  Unfortunately, it is not possible to book multiple events/services in Amelia with its current built-in features. Only one event can be booked at a time. This is also the case if you u ... Heather Wicksted AvailabilityClosed Pre-purchase questions for wpDataTables   Updated May 12, 2020 at 9:16am   2 Most recent comment from Aleksandar Vuković:Hello HeatherThank you for your interest in wpDataTables.You should be able to do that with string-type columns and HTML editor.However, bulleted list would look like new rows, without seeing the bull ...