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  Public Ticket #2409199
Employee Access and others
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  • Jorge Manrrique started the conversation

    Cordial greeting

    I wonder if each of my employees can access their own backend with their plugin, where they only see the clients who have contacted him and if so, what would be the shortcode or on what page can I put that, so that the employee log in with username and password and only access your reservation panel.

    I have two different stores, 10 employees in each and two different services for the two stores, the services are virtual support and in-person support.

    Each service has a different value, USD 8 and USD 12 respectively, and the hours of operation for the two services in the two stores are Monday through Friday from 8 a.m. to 5 p.m.

    I would like to know if each one of my employees can see on his computer a backend of the services and clients that he has obtained, and that the employee enters a subdomain or a web page, something like: employee1. mywebpage. com, but DO NOT see the entire wordpress backend, but only part of your reservations at Amelia.

    2) I have two stores that do exactly the same, sell computers and offer support service, virtual (by zoom) and in-person support, each store has its own brand and different web pages.

    Buying the basic license would be enough or should I buy two licenses one for each website. com, or I can buy and install Amelia on both web pages but the license only on web page 1. Taking into account that each employee would enter through their own sub domain; employee1. website1. com and in the other store; technicianA. webpage2. com

    3) I can install PayU LATAM to my WooCommerce and the virtual support service assign it that the payment is only online through the payment gateway, but to the face-to-face support service, I can assign the two forms of payment, I mean, pay the online service through the payment gateway or that the client decides and chooses if he wants to pay when he personally sees the technician, considering that the payment option for the virtual service can only be done online.

    4) It would be possible that instead of zooming, Amelia allows to link it natively with Jitsi Meet, I would install Jitsi on my local server.

    5) Finally, I wonder if Amelia allows a blank board to replace the Amelia logo in the plugins part in the back end of wordpress and put my company's one.

    What kind of license should I buy, if my business grows and I open a third store with a different name and a different website.

    Does Amelia have an API? and can you access it?

    I very much appreciate your kind responses.

  •  1,707
    Miloš replied

    Hi Jorge,
    Thank you for your inquire.

    Sorry to disappoint you but at the moment something that you required is not possible.

    The good news are that we are currently working on front end cabinet for employees and most of the requested features below will be possible.

    At the moment, the employee can log in to WordPress and have access to plugin, more information on this link about employee role.


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

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  • Jorge Manrrique replied

    Ok I understand, but what can you tell me about the other concerns that I have raised, I have asked you 7 different questions and you only answer me for 1.

    So will the support service be if I decide to buy the plugin for life?

    Please tell me if it is possible, even know the answers to my concerns or if I definitely go and look for another plugin with another company

  •  1,707
    Miloš replied

    Hi Jorge,

    2)

    If the subdomains are from the main domain then you just need 1 license. So basic will do just fine.

    3)

    You can set for the services to be online payment or on-site.

    As for the gateway, our plugin have integration with WooCommerce, so if the Woo supports other gateways ( PayU LATAM)  this should also work, because we do not have any relations once the customer comes to checkout cart page.

    4) 

    Unfortunately at the moment we only support Zoom integration, we will definitely consider adding more options for future.

    5)

    It is possible to whitelabel and change the plugin logo and name, but please keep in mind that you will need to apply those changes in the code after every update of the plugin.

    6) 

    What kind of license should I buy, if my business grows and I open a third store with a different name and a different website.

    Like I mentioned if those sub sites are from the main domain, then you only need license for 1 domain, if they are different you should consider purchasing PRO ( 3 domain) or Developer (unlimited domain) license

    7)

    Does Amelia have an API? and can you access it?

    Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view:

    window.beforeAddToCalendarLoaded()
    window.beforeBookingLoaded()
    window.beforeSearchLoaded()
    window.beforeSearchFiltered()
    window.afterSearchFiltered()
    window.beforeConfirmedBooking()
    window.beforeCatalogLoaded()
    window.afterSelectCatalogCategory(object_category)
    window.beforeCatalogCategoryLoaded(object_category)
    window.beforeCatalogServiceLoaded(object_category, object_service)
    window.afterSearchActivateService(object_appointment, object_serviceActive)
    window.afterSearchGoToSecondStep(object_appointment, object_serviceActive)
    window.afterBookingSelectDateAndTime(object_appointment, object_serviceId, object_providerId, object_locationId)
    window.afterBookingSelectService(object_appointment, object_serviceId, object_providerId, object_locationId)
    window.beforeConfirmBookingLoaded(object_appointment, object_service, object_provider, object_location)
    window.afterConfirmBooking(object_appointment, object_service, object_provider, object_location)

    JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.

    All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the js and customize it.


    8)So will the support service be if I decide to buy the plugin for life?

    Any lifetime plan have lifetime updates and support , more info on this link


    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables