As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Kim Query regarding setting price for servicesClosed Pre-purchase questions for Amelia   Updated May 19, 2020 at 9:11am   3 Most recent comment from Miloš Jovanović:Hi Kim,Thank you for your inquire.Glad to hear that you found a solution, and sorry for not reaching you sooner.If you have any more questions feel free to open a new ticket, we will gladly help.Best ... Antony CalandarClosed   Amelia   Updated May 19, 2020 at 6:06am   3 Most recent comment from Antony:Thank you for your answer. Best regards Antony Antony Question textClosed   Amelia   Updated May 19, 2020 at 6:06am   5 Most recent comment from Antony:Thank you for your answer.Best regardsAntony Nishant Raj Rayzorpay and other payment supportClosed   Amelia   Updated May 19, 2020 at 1:37am   3 Most recent comment from Nishant Raj:Thank you.i will take the survey. David Kutcher Amelia zoom integrationClosed   Amelia   Updated May 18, 2020 at 5:31pm   6 Most recent comment from [deleted]:Hello David, I know that they made some changes regarding the links and passwords recently. Unfortunately, at the moment, like I said,  we don't have passwords for Zoom meetings in Amelia, on ... Pavel Kamburov Issue with email notificationsClosed   Amelia   Updated May 18, 2020 at 4:24pm   2 Most recent comment from [deleted]:Hello Pavel, I see you've opened another ticket for the same issue and my colleague responded and I see you sent login credentials there, so we can continue resolving this issue there. Thank ... Karabo Amelia not showing FinanceClosed   Amelia   Updated May 18, 2020 at 3:24pm   3 Most recent comment from [deleted]:Hello Karabo, Unfortunately, it is not possible to set the status of the payments for on-site appointments to be changed automatically in Amelia with its current built-in features. When the paymen ... nir table dataClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 3:18pm   4 Most recent comment from Isidora Markovic:Hi Marjorie, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Aleksandar is out of office and I will take it from here. Sorry for mis ... Christian Step 2 of booking not being initiatedClosed   Amelia   Updated May 18, 2020 at 2:21pm   2 Most recent comment from Miloš Jovanović:Hi Christian,Thank you for your purchase.Sorry for late response, we are not working on weekends.Can you please check in the Amelia settings General settings, and is there any URL in field Redirect ... Sérgio Pereira EmployeesClosed   Amelia   Updated May 18, 2020 at 2:06pm   9 Most recent comment from Miloš Jovanović:Hi Sérgio,Aleksandar is out of office so I will help you.Sorry for late response, we are not working on weekends.The refund request can take to 3 working days, so you should receive the refund.Best ... Alessandro Storchi "External" background and pop-up font (bold)Closed   wpDataTables   Updated May 18, 2020 at 2:06pm   7 Most recent comment from Isidora Markovic:Hi Alessandro,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a revie ... darrmik Tables not loadingClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 1:13pm   2 Most recent comment from Isidora Markovic:Hi darrmik,Thank you for your interest in wpdatatables.We notice that you have a lot of errors in console and there some requests like loading fonts and admin Ajax get error which means that somethin ... Marius Hide „Capacity“ in descriptionClosed   Amelia   Updated May 18, 2020 at 12:58pm   6 Most recent comment from [deleted]:You are welcome, HenrietteGlad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Stan van Houten Front-End Ticket SellingClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 12:52pm   2 Most recent comment from [deleted]:Hi Stan van Houten,Thank you for your interest in our plugin.We don't have addons, all features are included in each license, but unfortunately something like this isn't possible with our pl ... Mitul Poshia SearchClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 12:46pm   4 Most recent comment from Isidora Markovic:Hi Mitul, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Aleksandar is out of office and I will take it from here.Unfortunately at ...