As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Marina Rossi Display of days in vendor profileClosed   Amelia   Updated May 19, 2020 at 4:20pm   2 Most recent comment from Miloš Jovanović:Hi Marina,Thank you for your purchase.Sorry to disappoint you but unfortunately something that you required is not possible to achieve with the plugin built in features at the moment.Best regards. Arsh Can amelia auto approved bookings​ when woocommerce payment completed?Closed   Amelia   Updated May 19, 2020 at 3:47pm   3 Most recent comment from [deleted]:Hello Arsh,  Unfortunately, there isn't such option in Amelia when WooCommerce is used, when the booking is done and appointment created using the Woo payment the appointments are approved in A ... Vlad Different duration depending on the serviceClosed   Amelia   Updated May 19, 2020 at 3:33pm   2 Most recent comment from [deleted]:Hello Vlad, Thank you for your purchase. Yes, you can choose different duration for each service. Please change the Default time slot step in Amelia -> Settings -> General to some shorter incremen ... unsuns06 Suggestions / RecommendationsClosed   Amelia   Updated May 19, 2020 at 2:06pm   2 Most recent comment from [deleted]:Hello unsuns06, Thank you for your purchase. Glad to see you like Amelia. Thank you for the suggestions, I will add them to our feature requests list so they can be considered for implementation i ... Helmut Berger Line Height E-MailsClosed   Amelia   Updated May 19, 2020 at 1:45pm   4 Most recent comment from [deleted]:Hello Daniel, Thank you, we will check it out. Thank you for the suggestion, I will add it as a feature request to our list so it can be considered for future implementation.  David Dufour Morin RefundClosed Pre-purchase questions for Amelia   Updated May 19, 2020 at 1:43pm   3 Most recent comment from David Dufour Morin:Hi!Well. That is weird.I can’t see the product in the list.Even on Envato.But I have a proof.Thank you to help!!’ Jose Magallanes notifications not workingClosed   Amelia   Updated May 19, 2020 at 1:18pm   3 Most recent comment from Miloš Jovanović:HI Jose,Thank you for your purchase.Glad to hear that you found a solution and sorry for not reaching you sooner.If you have any more questions feel free to open a new ticket, we will gladly help.Bes ... timjo Styling Table TitleClosed   wpDataTables   Updated May 19, 2020 at 12:43pm   4 Most recent comment from Isidora Markovic:Hi timjo,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review for ... Mitchell Cuddie Timezone SwitchClosed   Amelia   Updated May 19, 2020 at 12:39pm   2 Most recent comment from [deleted]:Hello Mitchell Cuddie, Thank you for your purchase. Unfortunately, when you change the timezone setting you need to manually change the date/time for the appointments if it isn't correct (the ... Pavel Kamburov Issue with email notificationsClosed   Amelia   Updated May 19, 2020 at 5:49pm   10 Most recent comment from Pavel Kamburov:Hello again,It seems my server was using an older version of PHP. After updating to a newer one, I am now able to send test email notifications. You can close this ticket as it is now resolved.Thank y ... Cantaut link in customer notification by emailClosed   Amelia   Updated May 19, 2020 at 12:31pm   6 Most recent comment from [deleted]:Hello Sébastian, I see now, thank you for the video. Unfortunately, it isn't possible to link the notifications to the uploads folder in your WordPress. You can only put a link to an actual w ... Matthew Hughes Gravity Forms Render HTML FieldClosed   Gravity Forms integration for wpDataTables   Updated May 19, 2020 at 1:49pm   2 Most recent comment from Matthew Hughes:Please close this, I found out how to do it :) Seedgrow d.o.o Problem with multilanguage and discountsClosed   Amelia   Updated May 19, 2020 at 11:08am   4 Most recent comment from Miloš Jovanović:Hi Boris, Aleksandar is out offfice so I will help you out. Unfortunately we do not have discount option in the plugin, but maybe you can use coupons. Could you please check out the Coupons option? ... Phil Engsberg Email ConsolidationClosed   Amelia   Updated May 19, 2020 at 10:21am   2 Most recent comment from [deleted]:Hello Phil, You are welcome. Yes, you understood that well. Unfortunately, there isn't a possibility to merge these emails in one since they are all coming from different sources, like you ex ... Cindy Product questionClosed Pre-purchase questions for Amelia   Updated May 19, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Cindy,Thank you for your interest in our plugin.Yes, Amelia has option to set maximum capacity for each service and each event. Depending on what you need you can create services or events. The mai ...