As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Connor Setting employee schedule past 24.00 hour period...Closed   Amelia   Updated May 18, 2020 at 12:38pm   2 Most recent comment from [deleted]:Hello Connor, Thank you for your purchase. In Amelia you can set the work hours to be from 00:00 till 24:00. There isn't a possibility to create work hours that will cover hours of two days, un ... Absolutely Not employee manage own calendarClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 12:35pm   4 Most recent comment from [deleted]:Hi, I can note down and inform you when we release this feature if you will? Chris Myers Time slotsClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 12:28pm   2 Most recent comment from [deleted]:Hi Crhis Myers,Thank you for your interest in our plugin.If I understood your use case right I am afraid that something like this isn't possible at the moment. In our plugin for one employee you ... Carsten Grünhage lizenzfreigabeClosed   Amelia   Updated May 18, 2020 at 12:05pm   2 Most recent comment from [deleted]:Hello Carsten Grünhage, Could you please write your tickets in English? Thank you! This one is not an issue, but we are afraid that sometimes something will be lost in the translation and we won� ... Thomas Schroeders Laboratory ServiceClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 11:35am   2 Most recent comment from Miloš Jovanović:Hi Thomas,Thank you for your inquire.Sorry for late response, we are not working on weekends.Before we continue will the drivers be the employees that will provide the services that your customers ar ... exposant trois Translation / notificationClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi Damien,Thank you for your inquire.1. Yes this can be done using shortcodes.for example[ameliabooking employee=1] if you want to show the booking form for the employee with ID 1,[ameliabooking cat ... Jonathan Galvan Can I make a column a phone fieldClosed   wpDataTables   Updated May 18, 2020 at 10:49am   2 Most recent comment from Isidora Markovic:Hi Jonathan,Thank you for your purchase. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes you can do that by manually inserting t ... Barry Lyons The Booking FormClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 10:37am   4 Most recent comment from Miloš Jovanović:Hi Barry,Like I mentioned, appointment capacity can not be seen by the customers, only through backend.Only Events capacity can be displayed for the customers like on this page https://beauty.wpame ... Tarquin WP-Members. CompatibleClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 10:30am   3 Most recent comment from [deleted]:Hi Tarquin,Thanks for your interest.We haven't tested it extensively but it should work, you can try with free version of Amelia if you want. Let me know if you fave further questions! Eri limit the booking by member categoryClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 10:27am   2 Most recent comment from [deleted]:Hi Eri,Thanks for your interest. We do not have membership in our plugin, Amelia is used for booking purposes only, but if you use some membership plugin you can put Amelia short-code on those pages ... vicente Technical questionClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 10:17am   2 Most recent comment from Isidora Markovic:Hi vicente,Thank you for your interest in wpdatatables.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.As I understand you right yo ... Jaylyn Brannon Zoom User won't populate in Event creationClosed   Amelia   Updated May 18, 2020 at 10:08am   2 Most recent comment from [deleted]:Hello Jaylyn Brannon,  Thank you for your purchase and apologies for replying late, we are not working on weekends.  Could you please tell me have you create Users in your Zoom account?  Click on ... Mickael sub catergoryClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 10:06am   2 Most recent comment from Miloš Jovanović:Hi Mickael,Thank you for your inquire.Sorry to disappoint you but unfortunately we not have sub categories at the moment.Best regards. Camilla Need More InformationClosed Pre-purchase questions for Amelia   Updated May 18, 2020 at 9:51am   2 Most recent comment from Miloš Jovanović:HI Camilla,Sorry for late response, we are not working on weekends.1) This can be changed in the Amelia Settings->Label settings, more information on this link2) You need to click on this box to see ... Valeria encrypted?Closed   Amelia   Updated May 18, 2020 at 9:39am   2 Most recent comment from [deleted]:Hi Valeria,Thank you for the purchase.Customer name and the address is not encrypted, because it is saved in the database as plain text. If you are using https protocol, customer data can't be  ...