As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Krabardaf Group priceClosed   Amelia   Updated June 12, 2020 at 3:41pm   6 Most recent comment from [deleted]:You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  John Hopwood Open Ended DurationClosed   Amelia   Updated June 12, 2020 at 3:13pm   2 Most recent comment from [deleted]:Hello John, There isn't a possibility to have a dynamic duration for the services in Amelia, the duration is static and set when you create them, unfortunately, like you saw. There is the work- ... Alistair Email notifications - Custom email conditional on event bookedClosed   Amelia   Updated June 12, 2020 at 3:07pm   3 Most recent comment from [deleted]:Hello Alistair, There isn't a possibility for conditional events in Amelia, or disabling them per event, unfortunately. But you can put the some information about the event in the Events' ... Mattias Molin Kieler Easy exsisting user booking and custom fieldsClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 2:48pm   4 Most recent comment from [deleted]:Hi Mattias Molin Kieler,You are welcome.The info from the custom fields will not be filled, only customers basic info like First and Last name, email and phone number.Best regards. Jose Assigning Employees when scheduling/re-schedulingClosed   Amelia   Updated June 12, 2020 at 2:43pm   4 Most recent comment from [deleted]:The most requested features are in the top of our list, so if these features get requested more by our users they will go up in the list and definitely be considered for implementing. If you have any ... sean updating versionClosed   Amelia   Updated June 12, 2020 at 11:48am   2 Most recent comment from Miloš Jovanović:Hi sean,Thank you for your purchase.As I can see you opened a same ticket twice, so I will close this one, and we can continue on other.Best regards. James BasicsClosed   Amelia   Updated June 12, 2020 at 11:45am   2 Most recent comment from [deleted]:Hello James, Thank you for your purchase. You can create custom fields in Amelia for any additional questions you have for your customers and they will be added to the booking form for services ... sean updating versionClosed   Amelia   Updated June 12, 2020 at 11:36am   2 Most recent comment from Miloš Jovanović:Hi sean,Thank you for your purchase.You need to download premium version form email that you get when you make this purchase(some hostings treat it like a Spam so please check your Spam folder as wel ... Gustavo Ferreira Fatal Error!Closed   Amelia   Updated June 12, 2020 at 11:34am   5 Most recent comment from [deleted]:You are welcome, Gustavo.Glad to see that the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Ingo Rauth Integrate Zoom link in calendar inviteClosed   Amelia   Updated June 12, 2020 at 11:16am   6 Most recent comment from Aleksandar Vuković:Hello again IngoWe'll make sure to add this to our documentation, sure.I believe the description, too, is being added to the customer's calendar event. Not sure, though. I will forward this ... Rabiya bibi Country Restrictions and captcha codeClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 11:14am   4 Most recent comment from [deleted]:Hi Xavier,We have decided to implemented captcha in one of our next updates. If you are interested I can contact you once we implement this feature?Best regards. Jane booking configuration questionClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 11:03am   12 Most recent comment from [deleted]:Hi Jane, As we discussed, we would like to inform you that we have released Recurring Appointments feature that you have been interested in. Amelia’s recurring appointment feature eliminates any sch ... Victor SUBSCRIPTIONSClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 10:49am   5 Most recent comment from [deleted]:Hi Victor, As we discussed, we would like to inform you that we have released Recurring Appointments feature that you have been interested in. Amelia’s recurring appointment feature eliminates any s ... Nicolas Amelia + dokan or wcfm marketplace integrationClosed Pre-purchase questions for Amelia   Updated June 12, 2020 at 10:43am   2 Most recent comment from Miloš Jovanović:HI Nicolas,Thank you for your inquire.Sorry to disappoint you but something that you required is not possible to achieve with our plugin built in features at the moment.Multivendor is on our TODO lis ... 100% Leiden Change additional persons field to total personsClosed   Amelia   Updated June 12, 2020 at 10:41am   2 Most recent comment from [deleted]:Hi 100% Leiden,Thank you for the purchase.Unfortunately this can't be changed at the moment. This was the login for the group bookings from the begging of the plugin. Because several people alr ...