As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Lyra Banque/PaypalClosed   Amelia   Updated June 9, 2020 at 4:42pm   2 Most recent comment from [deleted]:Hello Lyra, We resolved this issue in the other ticket so we will close this one. Thank you! If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Peter Lom Clear filter buttonClosed   wpDataTables   Updated June 9, 2020 at 1:55pm   4 Most recent comment from Aleksandar Vuković:You're welcome PeterIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Heather Wicksted Report BuilderClosed   wpDataTables   Updated June 9, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello again HeatherCan you please show me the template used?Would you be able to download one of the templates from our documentation, and see if that works?If it works, there's something wrong ... miraki_studios Service Price Bug - Price does not updateClosed   Amelia   Updated June 9, 2020 at 12:32pm   2 Most recent comment from Aleksandar Vuković:Hello miraki_studiosThis is not a bug.If you change the price of a service, you will be presented with this:So, if you click on "No", the employee's price will not change. But if you click on "Up ... Zachary Johnson Webhook formattingClosed   Amelia   Updated June 9, 2020 at 12:21pm   9 Most recent comment from Aleksandar Vuković:Hi again VenessaI don't see any errors when I test this locallyCan you check if there's anything blocked by your hosting provider? This error message is pretty consistent, and it means tha ... webodsousedky New serviceClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 12:13pm   12 Most recent comment from Miloš Jovanović:Hi M,The pleasure is all mine.Have a great day!Best regards. Adrian Ghio UNION clause does not work on SLQ QueruClosed   wpDataTables   Updated June 9, 2020 at 11:49am   4 Most recent comment from Aleksandar Vuković:Hi again AdrianUnfortunately, if that doesn't work, you can prepare a MySQL view (a stored query), which will return the data that you need, call it e.g. “view1” and then build a wpDataTabl ... Adrian Ghio Spanish TranslationClosed   wpDataTables   Updated June 9, 2020 at 11:39am   5 Most recent comment from Aleksandar Vuković:Awesome AdrianThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hubert CAMPAN Facture request: ICS file/url for user/client calendar subscriptionClosed   Amelia   Updated June 9, 2020 at 11:38am   2 Most recent comment from Aleksandar Vuković:Hello campanhubertThank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea ... Laszlo Abraham Excel-like view errorClosed   wpDataTables   Updated June 9, 2020 at 11:32am   12 Most recent comment from Aleksandar Vuković:Yeah, I agreeWe have a couple more users for our other plugin - Amelia - that seem to find all bugs in it Michael Veldkamp CurrencyClosed   Amelia   Updated June 9, 2020 at 11:25am   2 Most recent comment from Miloš Jovanović:HI Michael,Thank you for your purchase.May I kindly suggest speaking in English so we can understand each other better.Unfortunately multiple currency is not possible with our plugin built-in featur ... Batiste back/next button don't showClosed   Amelia   Updated June 9, 2020 at 11:19am   4 Most recent comment from [deleted]:Great, glad to see that!You are welcome If you have any other questions or issues feel free to open a new ticket and we will gladly help.  Jad Saleh Star reviewClosed   Amelia   Updated June 9, 2020 at 10:48am   4 Most recent comment from Miloš Jovanović:HI Jad,I forwarded your request to my team so they can add it on our TODO list for future updates.Hopefully if this feature has a lot of request we will implement it as a built-in solution.Neverthel ... Roi Azarya services listClosed   Amelia   Updated June 9, 2020 at 9:51am   2 Most recent comment from [deleted]:Hello Roi, Could you please tell  me what version of Amelia do you have? Please update it to the latest version, if you have some previous version. I can't reproduce the issue on our testing w ... Sophie Error when trying to Set-up Google Calendar Sync with AmeliaClosed   Amelia   Updated June 9, 2020 at 9:32am   4 Most recent comment from Aleksandar Vuković:Hello SophieThat's not remotely true. Where'd you see it only applies to events? You may have misread our documentation, as Google Calendar deals only with "events" - when you create an appo ...